Objectives

Question 1

7 HR objectives

Answer 1

labour productivity
Recruitment
Employee engagement
Training
Talent development
Diversity
Alignment of values

Question 2

Labour productivity is?

Answer 2

maximising output from staff

Question 3

Alignment of values is?

Answer 3

ensuring staffs embrace the Businesses values

Question 4

Talent development is?

Answer 4

ensuring talent/skills is developed, given the opportunity to develop

Question 5

Employee engagement is?

Answer 5

involving staff so they feel valued, motivated

Question 6

what is Soft HRM?

Answer 6

employees are important resources and are a competitive advantage.

Question 7

Features of Soft HRM

Answer 7

Manager will focus on the staffs needs.
Two-way communication
Empower staff - leadership/responsibility opportunities
Appraisal system

Question 8

Pros + Cons of Soft HRM

Answer 8

Rewards employee performance = motivated
High cost of the workforce = competitive disadvantage

Question 9

What is Hard HRM

Answer 9

Employees are a resource to fulfil a role

Question 10

Features of Hard HRM

Answer 10

identifies needs of business (hiring/firing)
Short-term workforce
Top-down communication
Minimum wage
No empowerment/delegation

Question 11

Pros + Cons of Hard HRM

Answer 11

Cost-effective
Quick decision making
Power in senior managers
High turnover
Less successful recruitment
Absenteeism