Job/Organisation design Flashcards
What is job design?
The responsibilities, roles and relationship with employer of a job
What is the theory that is used for Job design?
Hackman and Oldham’s job characteristics model
What is the theory that is used for Job design?
Hackman and Oldham’s job characteristics model
Features of Job design?
Job enlargement/rotation
Job enrichment
Empowerment
What is job enlargement/rotation
variety of jobs and skills
what is the result of job enlargement/rotation?
staff understand the effect and importance of different jobs
What is job enrichment?
increased range and complexity of tasks, so promotes skills variety
what is the result of job enrichment?
more responsibility so valued
Pros/Cons of job enrichment
DM power increases staff satisfaction
Flexibility over work , lower turnover
Increased costs
Some do not want responsibility (stress)
What is the result of giving staff responsibility?
They feel valued and important - more motivated to work hard - labour productivity
Features of Tall organisations?
Hierarchy with many levels (chain of command)
Narrow span of control
Low delegation
Features of Flat organisations?
Few levels in the hierarchy
Wide span of control
High delegation
What is span of control?
Number of employees the manager has control over
What is delegation?
The spread of authority
Why would a business not want delegation?
Because the workers are not highly skilled
Pros of Delegation?
Improve job design - job enrichment
Responsibility
Pros of Centralisation?
for businesses where staff are low skill
minimises costs
standardisation
Cons of Centralisation?
Less authority with lower managers
Low motivation
Less responsive to local needs
Pros of Decentralisation?
Good for responding to local needs/trends
DM meet customer needs
Job enrichment for staff
Cons of Decentralisation?
High cost
Slow decision making
Diseconomies of scale
