objectives Flashcards

1
Q

describe the factors effecting objectives

A
  • sector of industry - e.g. public sector businesses don’t want to maximise profits but do want to provide a quality service
  • Size of organisation, e.g. a new start-up company will just want to survive the first year before looking to maximise profits and grow in the future
  • Changing circumstances, e.g. a business might have to respond to the growing need to look environmentally friendly so will have corporate social responsibility (CSR) as a key objective
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2
Q

private sector objectives

A

-Profit maximisation
-Managerial objectives
-Sales maximisation
-Quality service/Customer satisfaction
-Survival
-Increase market share
-Growth
-CSR

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3
Q

public sector objectives

A

-Provide a quality service
-CSR
-Work within a budget

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4
Q

third sector objectives

A

-provide a quality service
-survive
-raise awareness of a cause
-growth
-CSR
-maximise donations/raise funds

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5
Q

what is Corporate Social Responsibility (CSR)

A

organisations aiming to act in an ethical way or in a way that benefits either society or the environment

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6
Q

describe maximising profits

A

making as much profit as possible by selling goods and services

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7
Q

describe survival

A

avoiding going out of business and having to cease trading

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8
Q

describe satisficing

A

aiming for a satisfactory result rather than the best possible outcome

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9
Q

describe providing a quality service

A

in private sector businesses, will encourage repeat customers, gain an good reputation and attract new customers

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10
Q

describe increasing market share

A

to gain more customers relative to your competitors and become the market leader

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11
Q

describe managerial objectives

A

managers of larger PLCs or public sector organisations may try to achieve objectives such as improving their status within the company by expanding into new markets or developing new technologies

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12
Q

describe working within a budget

A

staying in their annual budget and not overspending - could be a short-term objectives for struggling businesses

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13
Q

describe sales maximisation

A

to sell as much stock as possible

this could be an objective due to management aiming to achieve personal goals

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