objectives Flashcards
describe the factors effecting objectives
- sector of industry - e.g. public sector businesses don’t want to maximise profits but do want to provide a quality service
- Size of organisation, e.g. a new start-up company will just want to survive the first year before looking to maximise profits and grow in the future
- Changing circumstances, e.g. a business might have to respond to the growing need to look environmentally friendly so will have corporate social responsibility (CSR) as a key objective
private sector objectives
-Profit maximisation
-Managerial objectives
-Sales maximisation
-Quality service/Customer satisfaction
-Survival
-Increase market share
-Growth
-CSR
public sector objectives
-Provide a quality service
-CSR
-Work within a budget
third sector objectives
-provide a quality service
-survive
-raise awareness of a cause
-growth
-CSR
-maximise donations/raise funds
what is Corporate Social Responsibility (CSR)
organisations aiming to act in an ethical way or in a way that benefits either society or the environment
describe maximising profits
making as much profit as possible by selling goods and services
describe survival
avoiding going out of business and having to cease trading
describe satisficing
aiming for a satisfactory result rather than the best possible outcome
describe providing a quality service
in private sector businesses, will encourage repeat customers, gain an good reputation and attract new customers
describe increasing market share
to gain more customers relative to your competitors and become the market leader
describe managerial objectives
managers of larger PLCs or public sector organisations may try to achieve objectives such as improving their status within the company by expanding into new markets or developing new technologies
describe working within a budget
staying in their annual budget and not overspending - could be a short-term objectives for struggling businesses
describe sales maximisation
to sell as much stock as possible
this could be an objective due to management aiming to achieve personal goals