Objections - Matt

Question 1

“Matt Who?”

Answer 1

Yeah, my name’s Matt. I’m trying to get some commission work. But i think it will be worth your time if you hear me out.

Question 2

“Oh you’re selling something.”

Answer 2

Not so sure. Depends, if this something you need, then sure but otherwise no I wouldn’t be selling you anything… Can I make it short for you?

Question 3

“oh so you’re pretty much a lead generation company”

Answer 3

Nah.. We’re a marketing company. Angie and Home Advisor are lead generation companies. We bring new business TO YOU, and not your competition. Unlike Angie and HomeAdvisor

Question 4

“How much is your commission?”

Answer 4

I need to calculate it first after asking you a few questions, it depends on a couple of factors and the numbers you have. You seem interested. Can i ask you those questions?

Question 5

“57 grand isn’t that much for me”

Answer 5

What’s a figure you’d be happy with?

Question 6

“Are you based here in Columbus?”

Answer 6

Well if I brought you results and you were happy with the communication and it felt like we were apart of your team, why would it matter?

Question 7

“Are you local?”

Answer 7

Why do you ask?

Question 8

“Where are you from?”

Answer 8

Why do you ask?

Question 9

“Where are you calling from?”

Answer 9

Why do you ask?

Question 10

”How did you get a Columbus phone number?”

Answer 10

Magic bro

Question 11

“Do i get a refund of the $500/Retainer”

Answer 11

But your closers get base salaries right? If your closers don’t close do you ask them for a refund?

Question 12

“Yeah my sales reps get base salaries but they are closers”

Answer 12

Your closers make you money. How am i any different?

Question 13

“We’re already fully booked for the next few months at the moment…. Can’t really take in more sales right now..”

Answer 13

Alright, wish you a nice day.

Question 14

“We’ve got our own in-house marketing team going on..”

Answer 14

From 1 to 10, how happy are you with them?

Question 15

“Maybe in the future…”

Answer 15

alright have a nice day

Question 16

“Need talk to my partner” + “my wife” or “confirm with my team”

Answer 16

Yeah.. I mean you don’t have anything to talk about with your partner.. Cause I didn’t give you all of the info. How about I send you some details over email, and I call you back to ask you a couple of questions… And if I realise we’re not even a good fit, then you don’t have to waste your partner’s time. Sounds good?

Question 17

“Just send me an email…”

Answer 17

Yeah, let’s do that. If you do go through the email and it seems like it’s worth a shot, when would like me to call you back so you learn more?

Question 18

“Call me later…”

Answer 18

Is there a good time you’ll be back from your job sites?

Question 19

“busy right now, send me the details”

Answer 19

What’s the email?

Question 20

“We’re happy with how things are” + “We already have someone” + “We have marketing”

Answer 20

From 1 to 10, how happy are you with them?

Question 21

“Are these good leads?”

Answer 21

We ask them 5-10 questions and before you come out there for an estimate we will send you the answers. Roof age. Square Footage. Previous estimates from other companies. How much were those estimates. Any leaks. A few more questions. But what make a lead good in your eyes?

Question 22

“I don’t think I want to do business with someone I can’t meet…”

Answer 22

Well all of our clients always mentioned that we have amazing communication. Why do you want us to be in person?

Question 23

“We’ve tried before and it wasn’t worth it for me..”

Answer 23

How long ago was that?

Question 24

“I can’t talk right now… Too busy..”

Answer 24

Alright. (End Phone Call First)

Question 25

“How do you get the leads?”

Answer 25

Since the internet is exploding. It’s become the most efficient way compared to door knocking or direct mail. We run advertising on different platforms, the platform depends on your local area. Whatever would get you lowest cost per estimate.