OBHR 4335 TEST 2 Flashcards
Which of the following requires the least amount of participation from trainees?
Audiovisual learning
Which of the following statements is most true of on-the-job training (OJT)?
Skills learned through OJT are easily transferred to the job.
Which of the following methods allows employees to take responsibility for all aspects of learning?
self-directed learning
is a process that involves a small group working on real problems.
Action learning
Six Sigma and Kaizen involve principles of
Action learning
If companies have a limited budget for developing new training methods, the most appropriate hands-on training method would be what?
OJT
_____ is a specification for learning technology that makes it possible to collect data about an employee’s or a team’s online and face-to-face learning experiences.
Gamification
Tin Can API
Training Technology Enhancement
Artificial Intelligence
Tin Can API
A _____ collects and archives learning experiences in the form of statements that can be organized and presented in a meaningful way.
Learning Records Store (LRS)
Learning Management System (LMS)
Social Network Support System (SNSS)
Just-in-Time Learning System (JITLS)
Learning Records Store (LRS)
_____ gives employees a series of job assignments in various functional areas of the company or movement among jobs in a single functional area.
Job rotation
Job enlargement
Onboarding
Externship
Job Rotation
_____ refers to having two employees divide the hours, responsibilities, and benefits of a full-time.
Job rotation
Job sharing
Job enlargement
Job shadowing
Job sharing
_____ refers to the process of helping new hires adjust to social and performance aspects of their new jobs.
Training
Offshoring
Repatriation
Onboarding
Onboarding
An expatriate is an employee _____.
working as a spy in a competitor’s company
who has been headhunted from a firm to join another company
who works in a country other than his or her country of origin
working for a multinational company in his home country
who works in a country other than his or her country of origin
Which of the following statements is most true regarding dual career paths?
They were designed to enhance work-life balance for working families.
They were designed to help chart future employment prospects for individual contributors.
They were designed to primarily meet the needs of Millennials.
There were designed to help with early retirement.
They were designed to help chart future employment prospects for individual contributors
_____ refers to giving employees the option of choosing when to work during the workday or workweek.
Telecommuting
Compressed workweek
Job autonomy
Flextime
Flex time
Repatriation is the process of preparing individuals for expatriate assignments.
T or F
False
In assessment centers, scheduling exercises typically evaluate _____.
leadership skills
problem-solving abilities
oral communication skills
psychomotor skills
problem-solving abilities
Which of the following is an advantage of simulations?
Simulations provide learning situations with a high degree of human contact.
Trainees do not have to acquire any prior knowledge while playing a game.
Simulations can safely put employees in situations that would be dangerous in the real world.
Compared to most other training methods, development costs are lower.
Simulations can safely put employees in situations that would be dangerous in the real world.
All of the following are examples of RID strategies except _____.
combining different steps of the design process such as analyses and evaluation
conducting separate analyses of training needs and learning outcomes
developing instruction around job aides
using shortcuts, such as existing records for needs assessment.
Conducting separate analyses of training needs and learning outcomes
_____ refers to learning from others through face-to-face interactions.
Transformative learning
Experimental learning
Social learning
Discovery learning
Social Learning
Which of the following statements is not true regarding learning management systems (LMSs)?
LMSs provide training administration, development tools, and online training.
LMSs are moving from tracking training to a broader focus on talent management.
LMSs can include performance evaluations that can be used to identify skill gaps.
LMSs are a key component of augmented reality.
LMSs are a key component of augmented reality
In comparison to classroom delivery, blended learning has increased _____.
involvement of the instructors
face-to-face interactions
self-directedness among employees
learner’s dependency on the instructor
self-directedness among employees
Training that a team manager receives that focuses on resolving conflict within the team
Conflict Resolution
In upward feedback, managers’ behaviors or skills are evaluated by _____.
their bosses
their peers
their subordinates
external customers
their subordinates
The flipped classroom reverses the traditional learning arrangement by delivering instructional content online outside of the classroom and moves activities, including those that may have traditionally been considered homework, into the classroom.
T or F
TRUE
___ case studies focus on a person such as manager, leader, or patient
Illustrative
Explanatory
Intrinsic
Critical instance
Intrinsic
Which of the following is a disadvantage of job hopping?
Job hopping makes it difficult for a company to downsize if necessary.
Job hopping makes it difficult to sustain continuity in employee-customer relationships.
Job hopping reduces a company’s opportunity to hire employees with a variety of experiences.
Hiring employees who job hop decreases the company’s flexibility and adaptability
Job hopping makes it difficult to sustain continuity in employee-customer relationships
_____ allow companies to track the number of employees who have completed courses that are required to meet state, federal, or professional regulations.
Expert systems
Learning management systems (LMSs)
Intelligent tutoring systems
Supply chain systems
Learning management systems
An employee’s protean career _____.
is controlled by the availability of positions in a company
is limited to achievements at work
is based on the feeling of pride that comes from achieving life goals
is primarily determined through signals the employee receives from the company
is based on the feeling of pride that comes from achieving life goals
The use of simulations has been limited by their _____.
inability to incorporate situations that a trainee might encounter
inability to be used on a desktop computer
need for employees to travel to a central training location
high development costs
high development costs
Both the NEO Personality Inventory and the DISC measure conscientiousness.
T or F
TRUE
Which of the following is a limitation of 360-degree feedback?
Managers’ behaviors are evaluated only by subordinates.
Employees cannot compare their own personal evaluations with the views of others.
A facilitator may be needed to help interpret the results.
The feedback is difficult to link to development plans.
A facilitator may be needed to help interpret the results
Both the NEO Personality Inventory and the Myers-Briggs Type Inventory (MBTI) measure openness to experience.
T or F
FALSE
In the _____ stage of the career management process, employees receive information on how the company evaluates their skills and where they fit into the company’s plans.
A: Reality check
B: Goal Setting
C: Action Planning
D: Self Assessment
Reality Check
In a(n) _____ type of simulation, trainees are presented with a situation and asked to make a decision that enables them to progress through the simulation.
decision-making
branching story
virtual lab
interactive spreadsheet
branching stories
In a virtual lab type of simulation, trainees _____.
interact with a computer representation of the job for which they are being trained
are given a set of business rules
enter their decisions into a spreadsheet that shows how the decisions affect the business
are presented with a situation and asked to make a choice or decision
interact with a computer representation of the job for which they are being trained
_____ are used as a support tool that employees refer to when they have problems or decisions that they feel exceed their current knowledge and skills.
expert systems
Which of the following is a disadvantage of training through virtual worlds?
It is ineffective for employees who are not in the same location or country to have access to training.
It has no scope for teamwork exercises and group problem solving.
It is inappropriate for learners totally new to the work world, as it may confuse and overwhelm them.
It fails to provide a place to meet with trainers, managers, or other employees who can serve as teachers.
It is inappropriate for learners totally new to the work world, as it may confuse and overwhelm them
Which of the following technology-based training methods has a relatively low development cost?
Virtual reality
Mobile learning
Intelligent tutoring system
Adaptive training
Mobile learning
_____ is a way to reduce head count and lower labor costs.
Offering an early retirement plan
Encouraging flextime
Job hopping
Compressing the workweek
Offering an early retirement plan
_____ involves collecting information about users’ activities, analyzing data to identify patterns and trends, and understanding how these trends link to business goals and outcomes.
Social network analysis
Artificial intelligence
Tin Can API
Big data
Big data
Which of the following is not one of the major skills and competencies required for trainers to be successful now and in the future?
Designing learning space and content in technology-driven environments
Use of multimedia tools
Delivering and packaging training in different formats for beginners and experts
Repurposing live instruction to online instruction
Repurposing live instruction to online instruction
Understand how to interact and understand data
Digital Literacy
A Fitbit in an example of _____.
a wearable
augmented reality
gamification
Tin Can API
Wearable
AI systems that create automated, personalized conversations with human users
Chatbots
The _____ is a personality assessment tool used for team building and leadership development that identifies employees’ preferences for energy, information gathering, and decision making.
Wonderlic Personnel Test
Myers-Briggs Type Inventory
Boston Consulting Group matrix
360-degree feedback method
Myers-Briggs Type Inventory
Which of the following is a potentially negative outcome of job rotation?
It fails to provide employees with a holistic view of the company’s goals.
It creates a short-term perspective on problems and solutions.
It cannot be used for all levels and types of employees.
It has no relationship with promotion rates.
It creates a short-term perspective on problems and solutions
Increased use of contingent workers and increased flexibility to meet customer needs will lead training departments to have a greater focus on _____.
traditional training methods
lecture and presentation methods
expert systems and electronic performance support systems
employee development
expert systems and electronic performance support systems
In the _____ stage, individuals are concerned with keeping their skills up to date and being perceived as someone who is still contributing to the company.
exploration
decline
establishment
maintenance
Maintenance
The establishment stage of an employee’s career involves _____.
pursuing the type of education and training an employee needs
finding employment, achieving more responsibility, and financial success
a self-assessment of interests, values, and preferences
being perceived as someone with many years of experience
finding employment, achieving more responsibility, and financial success
In the _____ stage, individuals are largely concerned with achieving more responsibility and financial success.
exploration
decline
establishment
maintenance
establishment
____ involves changing one’s major work activity after having been established in a specific field.
Job repositioning
Job novelty
Career recycling
Telecommuting
Career recycling
_____ refers to employees changing jobs, usually between companies, every two to three years.
Job hopping
Job rotation
Job migration
Job skipping
Job Hopping
Teleconferencing refers to asynchronous exchange of audio and video between two or more individuals.
T or F
FALSE
Which of the following is a disadvantage of distance learning?
Travel costs for the company
Weather conditions and satellite glitches
The inability to bring content experts into a classroom
One-way communication between people
Weather conditions and satellite glitches
Which of the following is not true regarding the effectiveness of online learning?
Online instruction is more effective than face-to-face learning for declarative knowledge.
Online instruction is better than classroom instruction for procedural knowledge.
Trainees who benefit most are those who take more time and practice more.
Online learning is not effective for all learners, particularly those with low computer self-efficacy.
Online instruction is better than classroom instruction for procedural knowledge
Which of the following is not an exercise typically found in assessment centers?
Leadership group discussion
Interviewing skills training
Role play
In-basket exercises
Interviewing skills training
Which of the following statements is true of technology’s influence on training and learning?
New technologies have increased the administrative costs associated with delivering training.
New training technologies will totally replace face-to-face instruction.
New technologies give employees access to and control of their own learning through relationships and collaborations with others.
New technologies have made training less lifelike.
New technologies give employees access to and control of their own learning through relationships and collaborations with others.
Which of the following is a trend in the delivery of training?
Managers demanding longer courses
Managers demanding that training courses include excessive expert content
Managers reducing the number of on-the-job training opportunities
Managers being asked to act as coaches to supplement training
Managers being asked to act as coaches to supplement training
