NOVA Ineterview Disabilty Services Flashcards
What skills and strengths do you have for this position?
I have excellent verbal and written communication skills, am trained to work with people with disabilities, and have experience working with software such as Microsoft office and google workspace. I’m also familiar with disability assistive technology like digital pens and e readers (including natural reader and pericles.)
Why are you interested in this position?
I war really helped by disability services when I was at college, and I want to help others succeeded in the same way I did. Additionally, as a lifelong learner
What would you say is you’re greatest strength?
Sense of empathy and willing to help.
What is you’re greatest weakness?
I have struggled with time management in the past. However, I have discovered how to accommodate this through carefully scheduling out what i need to do each week, divided up by day.
Tell us more about your customer service experience and have you had to deal with angry customers?
I have a lot expedience with customer services working as an intern with Fairfax County educating the public, as well as at Giant where I would often help customers take things to their cars. As for dealing with upset customers, once, I accidentally bumped into a once while taking carts back to their area at Gaint. They were very upset, but I apologized and let them know it wasn’t on purpose. Eventually, they went back to their shopping.
Share your experience and your skills in attention to detail?
I have experience reviewing official government documents, and am trained on taking careful notes from my time at Centria Autism
Describe a time you worked on a project with a team?
When I was interning with the Fairfax County Department of Emergency Management and Security, I came up with and idea for a game visting scouts could play that would teach them about how we work in an emergency management scenario. I lead a small team of people, working together to design the rules and physical materials for the game. We were able to implement it successfully in a test.
Describe a time when you demonstrated leadership?
During my internship with Fairfax county, i was put in charge of designing a game to teach visiting scouts about emergency management. I came up with the idea, and lead a small team in designing the game.
What experience do you have with office and administrative tasks? What computer and technology skills do you have and how did you use these skills at work?
I can use Microsoft Office and google workspace, checked official documents for errors, and used office supplies such as laminators, printers, and copiers. I’m also familiar with various disability assertive technology like digital pens and ereaders.
What is your experience working with individuals with disabilities?
I revived extensiveness training in how to aid people with disabilities in basic life tasks and helping with emotional regulation at Centria Autism. I also have experience as someone who went to college and benefited greatly from disability services.
ow would you handle serving as a reader, scribe and/or note taker for other students?
I could easily serve as reader, and would do my best to speak clearly and make sure I was understood. Serving as a note taker or scribe might be a little harder due to my ADHD, however, I believe that I would have strengths in other areas to make up for it.
Describe a time you disagree with a coworker?
When I was designing a game for Fairfax County designed to educate vising scouts on emergency services, I had disagreement where they wanted to ajust certain mechanics. I was hesitant at first, but over all, I think taking in everyones imput made the game better.
How would you handle someone demanding an accommodation that they are not eligible for?
I can certainly empathize with the fear of someone not getting the accommodations they need. However, I understand that the school is thee one responsible for giving accommodations, not me. I think the best thing to do would be to try and see if we can use what accommodations they do apply for to help them succeed.
How would you handle overbearing parents who are talking for their kids and insist on sitting in during the classes?
One of the things I learned working at Centira Autism is the importance of respecting client agency. While I understand it can be scary have a child transfer into adulthood, ultimately, it’s not fair to everyone else who paid for the class if one person is able to attend without charge.
What interests you about working in accommodation services at a college?
I want to help people with disabilities thrive
