Notes Flashcards
What is a Mash up
Is a web application that uses content from more than one source to create a single new service displayed in a graphical interface
eg. use addresses and photographs of your branches with a goggle maps
What is a Competence Syndication
Involves the sharing of unique competences between businesses
What sources of information are likely in a DSS
- Used at Tactical level
- Qualatitive and Quantatitve
- Internal and External information
What responsibilites fall under the remit of IMS
- Allocation of IT resources
- Planning and controlling IS developments
When developing a Performance Management system what are the steps
- Establish Mission
- Set Objectives of Org
- Identify CSF
- Develop KPI
- Set Targets for Org and Managers
What are some of the features of Big data
- Help improve operations and make faster more intelligent decisions
- Better understanding of customer segments and improve product development
According to Kanter what characteristics do a change adept org have
- Professionalism to perform
- Innovation
- Collaboration
When looking at Lewins 3 stgaes to changes what are the features
Unfreeze
- Selling change
- Provide motive to change
Change
- Identify new desirable behaviour
- Communication and encouragment to ‘own’ new behaviour
Explain Theory O and Theory E
O - Change is participative & emergent (rather than top down) - Encourge staff to make suggestions
E - Top down process to change
Reardon & Rowe identified 4 managemt styles. What are they?
Logical - focus on innovation, seeks new info and generate alternatives
Inspirational - focus on surfacing oppurtunites by developing trust and encourgment
Supportive - employee’s with sense of involvement and assurance
Commanding - directs people
Emmanuel et al decribed 4 conditions that must be satisfed when looking at process controls
Objectives - must exist
Output must be measurable
Predictive model needed
Capability of taking actions
Neely summarised the purpose of Performance Management into the 4 CP’s
Check Position - how are we doing. Fin and NF
Communicate Position - to stakeholders
Confirm Priorities - Set targets and plans to achieve
Compel Progress - driver for change
When setting and controlling budgets the mnemonic PRIME is used. What does it stand for
Planning
Responsibility
Integration
Motivation
Evaluation
Facts about ROI and RI
ROI leads to a short term decision making
Cost of capital can be amended to build different levels of risk which is one of the features that makes it superior
But at the same time Cost of capital is hard to calculate
Facts about SVA & EVA
Both start with profit as basis for calculation
Both incorporate CofC in the calculation
SVA uses the NPV ‘cash’ approach
EVA is based upon economic profit
SVA starts with net profit margin as basis - EVA starts with accounting profit
