NONVERBAL COMMUNICATIONS Flashcards
includes the expression of emotions such as
anger, love, fear, happiness, and disgust, attitudes
Affective dimension
Messages sent
without using words are called
nonverbal messages
provides clues to detecting attitudes, traits, and deception.
A drooping behavior reveals deception.
Nonverbal behavior
_ of communication refers to beliefs about what is or is
not related to the object of communication.
cognitive dimension
is more effective
for this dimension.
verbal code
Nonverbal behavior has six functions:
Sending uncomfortable messages, Forming impressions that guide communication, Making relationships clear, Regulating interaction, Influencing people, Reinforcing and modifying verbal messages
It may result to embarrassment, anger, discomfort, and
anxiety, among other negative emotions.
Sending uncomfortable messages
This Nonverbal communication is useful in forming first impressions
Forming impressions that guide communication
nonverbal communication establishes and
clarifies the relationship aspect of communication.
Making relationships clear
As a regulator, nonverbal behavior operates in terms
of initiating interaction, clarifying relationships, directing an orderly conversation
(turn-taking), guiding emotional expression, and leaving and saying good-bye
(leave-taking).
REGULATING INTERACTION
_ nonverbal messages are a smile, a handshake,
or a wave.
Positive
_ messages include abrupt ending, turning and leaving with
no good-bye, an angry good-bye, and a gesture of disgust upon leaving.
Negative
Nonverbal communication is very vital in the art of
persuasion. There are ways of enhancing one’s persuasive communication.
Your body movements or eye and facial behavior can help create a dynamic image or a sincere demeanor.
Influencing people
A basic function of nonverbal
communication is to affect the verbal message.
Reinforcing and modifying verbal messages
