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Speech Communications > Nonverbal Communication/Voice & Diction Test > Flashcards

Nonverbal Communication/Voice & Diction Test Flashcards

1
Q

Nonverbal: All forms of communication except _____. It includes _____, _____, and _____.

A

words, sounds, body language, environmental factors

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2
Q

nonverbal communication is most often sent on this level. We are often not aware of the messages we send nonverbally. We also process, interpret & respond on this level.

A

subconscious

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3
Q

it depends on the situation in which it occurs.

A

contextual

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4
Q

this means that nonverbal messages are open to interpretation and are often confusing.

A

ambiguous

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5
Q

a nonverbal message commonly used in one culture may send a completely different message in another culture.

A

cultural

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6
Q

having a strong voice with an attentive and positive attitude shows that you believe in yourself and your communication skills.

A

confidence

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7
Q

comes from an understanding of communication situations and a strong sense of what is appropriate and correct. it sends out the message that you are in control of your communication and the situation you are in.

A

poise

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8
Q

suggests a strong sense of purpose. it means you are confident in yourself, your opinions and beliefs and are not afraid to take a stand when necessary.

A

assertiveness

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9
Q

being perceived as approachable, friendly and open. it is giving another your full attention.

A

immediacy

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10
Q

human sound that is used to transmit language to others

A

voice

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11
Q

the highness or lowness in the sound of a voice

A

pitch

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12
Q

stressing or placing emphasis on certain words or phrases

A

inflection

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13
Q

level of loudness or softness in a person’s voice

A

volume

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14
Q

a specific vocal quality

A

tone

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15
Q

how fast or slowly a person speaks

A

rate

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16
Q

brief period without sound. helps provoke thought, develop curiosity or suspense, create a dramatic effect or raise questions.

A

pause

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17
Q

longer period of suspended sound. it conveys a willingness to listen. it expresses approval, disapproval, apathy. it also shows courtesy, respect, or profound emotion.

A

silence

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18
Q

conveys humor, friendliness, acceptance and good feelings. it can also convey cruelty or sarcasm.

A

laughter

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19
Q

sounds without words. sighs, whines, throat clearing are examples. they send messages about a sender’s feelings.

A

vocalizations

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20
Q

visual messages we send with our physical presence.

A

body language

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21
Q

your attire can add or detract from the image you want to project in social and professional contexts.

A

dress

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22
Q

it shows others whether or not you take pride in your appearance. it also implies that you want to look and be your best.

A

grooming

23
Q

makes your clothes fit better, but gives you the air of confidence, poise and immediacy.

A

posture

24
Q

shows your comfort level in situations.

A

muscular tone/tension

25
Q

the way you walk or move from one place to another.

A

movement

26
Q

a movement of any part of the body that reinforces another message or acts as a substitute for speech. they are very cultural in nature.

A

gestures

27
Q

people use eyes to make contact with others, maintain and regulate interaction, and to provide space or distance. making eye contact often will be viewed as a sign of honesty and credibility.

A

eye contact

28
Q

the way you use space, distance, and territoriality communicates messages about you and your relationships.

A

environmental cues

29
Q

your perception and use of space

A

spatial communication

30
Q

up to 18 inches from your body. communication in this range tends to be very personal.

A

intimate distance

31
Q

18 inches to 4 feet. typically people allow friends, family members, and some coworkers to enter their personal space comfortably.

A

personal distance

32
Q

4 to 12 feet. the most appropriate distance for interpersonal and small group interactions in professional and social contexts.

A

social distance

33
Q

12 to 25 feet. used in formal presentations

A

public distance

34
Q

people may identify a space or territory, claim it, and protect it as their own. your space can send a variety of messages about you.

A

territory

35
Q

in recent years, rules and norms have taken a definite shift toward “Don’t touch.” remember it is personal and may be different than your preference.

A

touch

36
Q

how you manage your time is crucial. how you use time sends a strong message about _____, your _____ of others, your relationships with them and your _____ about responsibilities.

A

time communication, you, perception, attitude

37
Q

articles of adornment you use to decorate yourself or your surroundings and keep in your space.

A

artifacts and objects

38
Q

associates a certain meaning or feeling.

A

color

39
Q

the sense of smell is believed to provide the most direct link to the emotion center of the brain.

A

fragrance/odor

40
Q

4 elements of voice production

A

respiration, phonation, resonation, articulation

41
Q

12 parts of the body involved in voice production

A
  • diaphragm - breathing muscle
  • lungs - 2 air sacs
  • trachea - windpipe
  • larynx - voice box
  • lips (articulator)
  • teeth (articulator)
  • tongue (articulator)
  • palate - hard and soft (articulator)
  • jaw (articulator)
  • nasal cavity (resonator)
  • sinus cavity (resonator)
  • pharynx - throat (resonator)
42
Q

the ability to be heard. works along with diaphragmatic breathing.

A

audibility

43
Q

the quality and tone of your voice speak louder than the words. (non-verbal aspect)

A

pleasant quality

44
Q

we enjoy better listening to those who have a variety in pitch, rate, and volume.

A

flexibility/vocal variety

45
Q

how well you can be understood.
- articulation - speaking clearly
- pronunciation - look up a word if you don’t know how to pronounce it
- dialect regions - eastern, southern, midwest, etc.

A

intelligibility

46
Q

4 phases in voice improvement

A

audibility, pleasant quality, flexibility/vocal variety, intelligibility

47
Q

4 characteristics of nonverbal communication

A

subconscious, contextual, ambiguous, cultural

48
Q

4 characteristics of a positive professional image

A

confidence, poise, assertiveness, immediacy

49
Q

2 types of nonverbal communication

A

voice, body language

50
Q

9 voice characteristics

A

pitch, inflection, volume, tone, rate, pause, silence, laughter, vocalizations

51
Q

3 factors of body language

A

personal appearance, kinesics, facial communication

52
Q

6 types of spatial communication

A

intimate, personal, social, public, territory, touch

53
Q

5 articulators

A

lips, teeth, tongue, palate, jaw

54
Q

3 resonators

A

nasal cavity, sinus cavity, pharynx

Speech Communications (2 decks)

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