Intro to Communication Test Flashcards
use of words that are clear, vivid, and appropriate
competent language
the “dictionary” or objective meaning people give to a symbol
denotative meaning
the personal associations people make for a symbol
connotative meaning
mental or internal conversations with oneself
self-talk
focusing on the speaker’s feelings and attitudes while gaining information
reflective listening (to understand)
critically analyzing the meaning and merits of a speaker’s message
critical listening (to evaluate)
listening that involves a search for facts and ideas
active listening (to learn)
active process of making sense of external environment and internal experience
perception
characteristics we believe to be true of a category ascribed to a given person or situation
stereotypes
behavior or interactions based on unproven assumptions as if those assumptions were true
self-fulfilling prophecy
communication process that explores differing perspectives and ideas on problems, issues, or topics; a way of communicating that allows people to stand their own ground while being open to other perspectives
dialogue
a group of people who come together in the same physical, mental, or virtual space to interact and/or pursue a common goal
community
coming from the environment that distracts from the communication
noise interference
the ultimate audience for a message
receiver
medium through which a message is sent
channel
original producer of a message
source
interpretation people assign to a message
meaning
those sounds, actions, or gestures that people agree have a common meaning
nonverbal symbol
rule-guided system of symbols that allows us to take messages and utterances in the form of words and translate them into meaning
language
the thing to which a symbol refers
referent
word, sound, action, or gesture that arbitrarily refers to a person, idea, or object
symbol
words, sounds, actions, and gestures that people express to one another when they interact
message
communication that fits a given context
appropriateness
someone who is motivated, knowledgeable and skillful at listening effectively in a variety of situations
competent listener
