Non-verbal Communication Flashcards
Communication
Passing a message from one person to another
Verbal communication
Conveying messages using words or vocal sounds
Non-verbal communication
Conveying messages that do not require the use of words or vocal sounds
Paralinguistics
Vocal features that accompany speech
Tone of voice
The way words are spoken to convey emotion
Emphasis
Giving prominence to some words more than others
Intonation
Inflection of the voice when speaking
Eye contact
When two people in conversation are looking at each other’s eyes at the same time
Pupil dialation
When the pupils in the eyes expand to look large
Hemispheres of the brain
The human brain is divided into two halves, called the right and left hemispheres
Practical implications
Suggestions about behavior in the real world beyond the research study, based upon what psychologists have discovered
Body language
A general term to describe aspects of non-verbal communication
Posture
The positioning of the body, offer regarded as a non-verbal communication signal
Postural echo
Mirroring another person’s body position
Confederate
An actor or a stooge who appears to be a genuine participant in the experiment but is actually working for the experimenter
Closed posture
Positioning the arms so that they are folded across the body and/or crossing the legs
Open posture
Positioning the arms so they are not folded across the body and not crossing the legs
Gesture
A form of non-verbal communication in which information is conveyed by either deliberate or unconscious movement of parts of the body
Touch
A form of non-verbal communication in which information is conveyed by physical contact between people
Personal space
The distance we keep between ourselves and other people in our everyday lives
Sex difference
Differences due to being either male or female; these could affect personal space between individuals
Individual differences
Factors that make one person not the same as another person, such as personality or age
Cultural norms
The range of behaviours that members of a particular social groups or society can be expected to show
Status
A person’s rank or position within society
