Non-verbal Communication Flashcards

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1
Q

Communication

A

Passing a message from one person to another

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2
Q

Verbal communication

A

Conveying messages using words or vocal sounds

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3
Q

Non-verbal communication

A

Conveying messages that do not require the use of words or vocal sounds

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4
Q

Paralinguistics

A

Vocal features that accompany speech

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5
Q

Tone of voice

A

The way words are spoken to convey emotion

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6
Q

Emphasis

A

Giving prominence to some words more than others

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7
Q

Intonation

A

Inflection of the voice when speaking

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8
Q

Eye contact

A

When two people in conversation are looking at each other’s eyes at the same time

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9
Q

Pupil dialation

A

When the pupils in the eyes expand to look large

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10
Q

Hemispheres of the brain

A

The human brain is divided into two halves, called the right and left hemispheres

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11
Q

Practical implications

A

Suggestions about behavior in the real world beyond the research study, based upon what psychologists have discovered

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12
Q

Body language

A

A general term to describe aspects of non-verbal communication

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13
Q

Posture

A

The positioning of the body, offer regarded as a non-verbal communication signal

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14
Q

Postural echo

A

Mirroring another person’s body position

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15
Q

Confederate

A

An actor or a stooge who appears to be a genuine participant in the experiment but is actually working for the experimenter

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16
Q

Closed posture

A

Positioning the arms so that they are folded across the body and/or crossing the legs

17
Q

Open posture

A

Positioning the arms so they are not folded across the body and not crossing the legs

18
Q

Gesture

A

A form of non-verbal communication in which information is conveyed by either deliberate or unconscious movement of parts of the body

19
Q

Touch

A

A form of non-verbal communication in which information is conveyed by physical contact between people

20
Q

Personal space

A

The distance we keep between ourselves and other people in our everyday lives

21
Q

Sex difference

A

Differences due to being either male or female; these could affect personal space between individuals

22
Q

Individual differences

A

Factors that make one person not the same as another person, such as personality or age

23
Q

Cultural norms

A

The range of behaviours that members of a particular social groups or society can be expected to show

24
Q

Status

A

A person’s rank or position within society