Non-verbal Communication Flashcards
1
Q
Verbal communication
A
Conveying messages using words or vocal sounds
2
Q
Paralinguistics
A
Vocal features that accompany speech
3
Q
Tone of voice
A
The way words are spoken to convey emotion
4
Q
Emphasis
A
Giving prominence to some words more than others
5
Q
Intonation
A
Inflection in the voice when speaking
6
Q
Non-verbal communication
A
Conveying messages that do not require the use of words or vocal sounds
7
Q
Eye contact
A
When two people in conversation are looking at each other’s eyes at the same time
8
Q
Pupil dilation
A
When the pupils in the eyes expand to look large
9
Q
Communication
A
Passing information from one person to another
