Non-/verbal Communication

Question 1

To allow the listeners to process what the speaker have said

Answer 1

Pause

Question 2

To give emphasis which can be achieved by speaking loudly or softly

Answer 2

Loudness or Softness

Question 3

Often shows the attitude of the speaker towards the topic or the listener

Answer 3

Tone

Question 4

Ups and downs. Sense of movement in speech.

Answer 4

Rhythm

Question 5

Also gives emphasis, particularly to make the person understand it better

Answer 5

Repetition or rephrasing

Question 6

You must use the right language

Answer 6

Appropriate form of language used

Question 7

Express the speaker’s point better. To visualize.

Answer 7

Gesture

Question 8

Indicate better what the speaker is feeling

Answer 8

Facial Expression

Question 9

One indication of closeness of the people involved in the interchanging of messages is their distance which is called _____ in communication.

Answer 9

Proxemics

Question 10

is also important in maintaining the flow of conversation and for gauging the other person’s interest and response.

Answer 10

eYE CONTACT

Question 11

The way you sit or stand can also communicate your comfort level, professionalism and general disposition towards a person or conversation

Answer 11

Posture

Question 12

presenting a particular topic clearly, truthfully, and saying only what is relevant;

Answer 12

Nomination

Question 13

constraining the response/reaction within a set of categories

Answer 13

Restriction

Question 14

recognizing when and how to speak because it is one’s turn

Answer 14

Turn-taking

Question 15

keeping the interaction going by asking questions and eliciting a response

Answer 15

tOPIC cONTROL

Question 16

introducing a new topic followed by the continuation of that topic

Answer 16

Topic Shifting

Question 17

overcoming communication breakdown to send more comprehensible messages

Answer 17

Repair