Effective communication Skills

Question 1

Paying close attention to the person speaking

Answer 1

Active Listening

Question 2

Different styles of communication is appropriate for different situations

Answer 2

Adapting communication style to your audience

Question 3

Characteristics such as honesty and kindess foster trust and undertsanding.

Answer 3

Friendliness

Question 4

People are more likely to respond with ideas that are presented with confidence.

Answer 4

Confidence

Question 5

Skill that enables you to understand and share the feelings of another person

Answer 5

Empathy

Question 6

When you’re speaking, it’s important to be clear and audible.

Answer 6

Volume and Clarity

Question 7

People will be more open in communicating with you if you convey respect to them and their ideas

Answer 7

Respect

Question 8

When you’re communicating with someone, it is important to listen to what they’re saying as well as their non-verbal language.

Answer 8

Understanding non-verbal cues

Question 9

Always engage in active listening and be sure to demonstrate empathy by acknowledging that you understand the other person’s POV.

Answer 9

Have an open mind