non financial methods of motivation

Question 1

job enrichment

Answer 1

• more difficult for managers to supervise employees
• have the necessary training and skills otherwise it could lead to reduced quality
• motivates employees by giving them the chance to use all their skills
• Herzberg

Question 2

job rotation

Answer 2

• facilitate multi-skilling
• make it easier to cover for absent staff
• initially unfamiliar with the task
• may dislike the job they are rotating to

Question 3

Flexible working

Answer 3

• degree of choice on how and when they want to work
• balance their personal needs
• methods- multi-skilling, part-time, temporary

Question 4

team working

Answer 4

• meet workers social needs
• can lead to more multi skilled workforce
• some workers aren’t working as hard so cause arguments

Question 5

delegation

Answer 5

• when authority is passed on
• Herzberg - increased responsibility
• don’t over delegate make sure that employees are capable and willing

Question 6

empowerment

Answer 6

• employees with more responsibility
• more control over their work and can lead to growth and advancement
• Herzberg
• some may exploit power given