NHS Core Values

Question 1

Outline the value of working together for patients

Answer 1

Patients come first in everything we do

Question 2

Outline the value of respect and dignity

Answer 2

We value every person – whether patient, their families or carers, or staff – as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits

Question 3

Outline the value of commitment to quality of care

Answer 3

We earn the trust placed in us by insisting on quality and striving to get the basics of quality of care – safety, effectiveness and patient experience right every time

Question 4

Outline the value of compassion

Answer 4

We ensure that compassion is central to the care we provide and respond with humanity and kindness to each person’s pain, distress, anxiety or need

Question 5

Outline the value of improving lives

Answer 5

We strive to improve health and wellbeing and people’s experiences of the NHS

Question 6

Outline the value of everyone counting

Answer 6

We maximise our resources for the benefit of the whole community, and make sure nobody is excluded, discriminated against or left behind