nhs constitution Flashcards
what are the 7 principles that guide the nhs
1 The NHS provides a comprehensive service, available to all
2 Access to NHS services is based on clinical need, not an individual’s ability to pay
3 The NHS aspires to the highest standards of excellence and professionalism
4 The patient will be at the heart of everything the NHS does
5 The NHS works across organisational boundaries
6 The NHS is committed to providing best value for taxpayers’ money
7 The NHS is accountable to the public, communities and patients that it serves
what are the 6 values of the nhs constitution
Working together for patients
Respect and dignity
Commitment to quality of care
Compassion
Improving lives
Everyone counts
what is the purpose of the nhs constitution
It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities, which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively.
how often is the constitution renewed
every 10 years
how often is the HANDBOOK to the nhs constitution renewed
at least every three years
what are the three things the nhs pledges to do
provide convenient, easy access to services within the waiting times set out in the Handbook to the NHS Constitution
make decisions in a clear and transparent way, so that patients and the public can understand how services are planned and delivered
make the transition as smooth as possible when you are referred between services, and to put you, your family and carers at the centre of decisions that affect you or them
what are your rights regarding consent respect and confidentiality
You have the right to be treated with dignity and respect, in accordance with your human rights.
You have the right to be protected from abuse and neglect, and care and treatment that is degrading.
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent.
You have the right to be given information about the test and treatment options available to you, what they involve and their risks and benefits.
You have the right of access to your own health records and to have any factual inaccuracies corrected.
what are the 6cs of the nhs
care, compassion, courage, communication, commitment and competence