NFPA 1021 - Fire Officer (Jones & Bartlett) Flashcards
According to the NFPA, how many levels of Fire Officers are there? A) 2 B) 3 C) 4 D) 5
C) 4
Answer: C
Level: I/II
Page: 4
Which level of Fire Officer is generally associated with supervising a single fire company or apparatus? A) I B) II C) III D) IV
A) I
Answer: A
Level: I
Page: 4
What is the lowest level of Fire Officer that is qualified for a Chief Officer position? A) II B) III C) IV D) V
B) III
Answer: B
Level: I/II
Page: 4
At the Fire Officer I level, emphasis is placed on accomplishing the department’s goals and
objectives by working through _____________ to achieve the desired results.
A) subordinates
B) the formal organization
C) the Incident Command System
D) organizational resistance
A) subordinates
Answer: A
Level: I
Page: 4
Within the NFPA requirements for Fire Officer I, what are the requirements for certification as an instructor? A) There are no such requirements. B) NFPA Fire Instructor I C) NFPA Fire Instructor II D) FSTC level B
B) NFPA Fire Instructor I
Answer: B
Level: I
Page: 5
Which term does the International Association of Fire Chiefs use for a Fire Officer I? A) Station Officer B) Direct Line Supervisor C) Supervising Fire Officer D) Administrative Line Officer
C) Supervising Fire Officer
Answer: C
Level: I
Page: 5
What were the first building codes originally developed to prevent? A) Fire B) Flood C) Property theft D) Building collapse
D) Building collapse
Answer: D
Level: I
Page: 9
Which industry played a major role in the development of the first model building codes? A) The insurance industry B) The timber industry C) The construction industry D) Local preferences and customs
A) The insurance industry
Answer: A
Level: I
Page: 10
Despite the invention of technical firefighting equipment, what is the most important resource on a fire scene? A) Engines B) Fire fighters C) Radios D) Self-contained breathing apparatus
B) Fire fighters
Answer: B
Level: I
Page: 10
Who has the ultimate administrative responsibility in a Fire Department? A) Assistant Chief B) Fire Chief C) Deputy Chief D) Battalion Chief
B) Fire Chief
Answer: B
Level: I
Page: 11
Which condition could ensue if it were not for the principle of Unity of Command?
A) Fire fighters could find themselves leaderless and having to both make command decisions and carry
them out.
B) Fire fighters could rebut commands and refuse to carry them out.
C) Fire fighters could receive multiple, possibly conflicting, orders from different officers.
D) Fire fighters could find themselves suddenly in command without adequate preparation.
C) Fire fighters could receive multiple, possibly conflicting, orders from different officers.
Answer: C
Level: I
Page: 12
With _____________, the specific assignment of a task to an individual makes that person
responsible for completing the task and prevents duplication of job assignments.
A) division of labor
B) unity of command
C) span of control
D) discipline
A) division of labor
Answer: A
Level: I
Page: 12
Which of the four functions of management does the Fire Officer use to take the available people,
equipment, structure, and time and develop them into an orderly, functional, and structural unit?
A) Organizing
B) Leading
C) Controlling
D) Planning
A) Organizing
Answer: A
Level: I
Page: 13
Which of the four functions of management means guiding or directing in a course of action? A) Organizing B) Leading C) Controlling D) Planning
B) Leading
Answer: B
Level: I
Page: 13
Which type of organizational document is developed to provide definite guidelines for present and future actions? A) Policy B) Standard operating procedure C) Standard operating guideline D) Regulation
A) Policy
Answer: A
Level: I
Page 14
Which type of organizational document establishes or prescribes specific operational or
administrative methods to be followed routinely for the performance of designated operations or
actions?
A) Policy
B) Standard operating procedure
C) Rule
D) Regulation
B) Standard operating procedure
Answer: B
Level: I
Page: 14
Which statement best summarizes the role of the Supervising Fire Officer in decision making and
problem solving?
A) All serious issues will be deferred entirely to the Chiefs for their handling.
B) Fire Officers will work together with Chiefs on issues that come up, and they will present a united front
to fire fighters.
C) Chiefs will be available for consultation, but the Fire Officers will run their stations.
D) Fire Officers will run their own stations, leaving the Chiefs out of it entirely
C) Chiefs will be available for consultation, but the Fire Officers will run their stations.
Answer: C
Level: I
NFPA Line Item: N/A
Page: 44
Throughout their careers, fire fighters experience four major events that change the way they
relate to the formal Fire Department organization. What is one of those events?
A) First working fire
B) First fatality encountered on duty
C) First lateral transfer
D) First promotion to Chief Officer
D) First promotion to Chief Officer
Answer: D
Level: I
NFPA Line Item: N/A
Page: 45–46
When an Officer tells subordinates that he does not agree with an order but that the order has to
be enforced anyway, what is the result?
A) The Officer’s authority and supervisory ability are undermined.
B) The best possible outcome in a difficult situation occurs.
C) The officer gains credibility with his or her subordinates.
D) Subordinates will be more inclined to comply with the order.
A) The Officer’s authority and supervisory ability are undermined.
Answer: A
Level: I
NFPA Line Item: 4.1.1
Page: 47
When Officers are preparing to present a class that covers a specific topic, what/whom should they consult first? A) Their Battalion Chief B) The applicable NFPA standard C) Their personal training library D) Fellow Officers at their level
C) Their personal training library
Answer: C
Level: I
Page: 48
What is one of the three recommended activities for Fire Officers to help them work effectively
with their supervisors?
A) Treat the supervisor as a last resort resource.
B) Keep the supervisor informed.
C) Always paint a positive picture.
D) Let the results of your work speak for you.
B) Keep the supervisor informed.
Answer: B
Level: I
NFPA Line Item: 4.1.1
Page: 49
If Fire Officers have the authority to solve a given problem that has come up, what should they
do?
A) They should not act at all until they have cleared their intention with their supervisor and set up a joint
action by both Officers.
B) They should go ahead and make a decision.
C) They should act but copy their action to their supervisor.
D) They should notify their supervisor of their intention to act and await a positive response prior to acting.
B) They should go ahead and make a decision.
Answer: B
Level: I
NFPA Line Item: 4.1.1
Page: 50
It is said that Fire Officers should “walk the talk.” What does that mean?
A) They should use fire-service–specific language with fire fighters.
B) They should be willing to back up their subordinates.
C) They should be willing to complete any orders.
D) They should demonstrate the behaviors they say are important.
D) They should demonstrate the behaviors they say are important.
Answer: D
Level: I
NFPA Line Item: 4.1.1
Page: 51
Which kind of behavior can be described as consistent with the Department’s core values, mission statement, and value statements? A) Vital group identification B) Moral imperative C) Ethical behavior D) Assimilative conduct
C) Ethical behavior
Answer: C
Level: I
NFPA Line Item: 4.1.1
Page: 51
According to Annex A of NFPA 1021, public safety personnel must make choices based on the
________________________.
A) swiftest mitigation of the original and consequent incidents
B) minimal expenditure of resources to correct the problem
C) maximum benefit to the citizens and the community
D) closest adherence possible to public speculations
C) maximum benefit to the citizens and the community
Answer: C
Level: I
NFPA Line Item: 4.1.1
Page: 51
Fire Officers should act as if someone is always \_\_\_\_\_\_\_\_\_\_\_\_\_ when they are out of the station. A) getting into an emergency situation B) telling their child to look at them C) having critical thoughts about them D) documenting their actions
D) documenting their actions
Answer: D
Level: I
NFPA Line Item: 4.1.1
Page: 51
Which of the following is one of the three distinct roles of the Company Officer’s duties as identified by James O. Page? A) Mentor B) Commander C) Manager D) Peer
B) Commander
Answer: B
Level: I
NFPA Line Item: N/A
Page: 46
What is one of the higher-profile roles a Fire Officer can perform? A) Functioning as Incident Commander B) Supervising a crew in the station C) Conducting a fire inspection D) Conducting a fire investigation
A) Functioning as Incident Commander
Answer: A
Level: I
NFPA Line Item: N/A
Page: 47
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ is the complex system of inherent attributes that determine a person’s moral and ethical actions and reactions. A) Honor B) Integrity C) Veracity D) Reliability
B) Integrity
Answer: B
Level: I
NFPA Line Item: 4.1.1
Page: 50
As part of active listening, when should the listener interrupt the speaker?
A) Only when the speaker begins to ramble or go back over what has already been said
B) Anytime the speaker says something that is factually incorrect as part of a developing point
C) Never; the speaker should be allowed to have a full say
D) Anytime the speaker’s tone or content becomes offensive, abrasive, or inflammatory
C) Never; the speaker should be allowed to have a full say
Answer: C
Level: I
NFPA Line Item: 4.2.2
Page: 65
. What is one good method for keeping a conversation on the topic at hand? A) Talking at a whiteboard B) Recording what is said C) Staggered repetition D) Directed questioning
D) Directed questioning
Answer: D
Level: I
NFPA Line Item: 4.2.2
Page: 65
What does the “P” stand for in SOP? A) Practice B) Personnel C) Premises D) Procedure
D) Procedure
Answer: D
Level: II
NFPA Line Item: 5.6.3
Page: 72
What is the most common form of report that Fire Officers are required to make? A) Run report B) Verbal C) Evaluation D) Daily log
B) Verbal
Answer: B
Level: I
NFPA Line Item: 4.1.2, 4.4.5
Page: 68
The method used to convey the message from the sender to the receiver is the \_\_\_\_\_\_\_\_\_\_\_\_\_. A) feedback B) medium C) nonverbal clues D) speech
B) medium
Answer: B
Level: I
NFPA Line Item: 4.2.2
Page: 63
Which phrase best describes the receiver’s responsibility during the communication process?
A) Listen.
B) Pay attention.
C) Capture and interpret the information.
D) Interpret and relay the information.
C) Capture and interpret the information.
Answer: C
Level: I
NFPA Line Item: 4.2.2
Page: 63
Which formal document addresses a specific subject, policy, condition, or situation? A) Routine correspondence B) Legal correspondence C) An announcement D) A general order
D) A general order
Answer: D
Level: II
NFPA Line Item: 5.6.3
Page: 73
Which of the following is an example of environmental noise? A) Lack of written policy B) Avoidance C) Poor radio reception D) Lack of interagency cooperation
C) Poor radio reception
Answer: C
Level: I
NFPA Line Item: 4.2.2
Page: 65
According to the NFPA, approximately \_\_\_\_\_ of on-duty deaths result from heart attacks. A) 30 percent B) 40 percent C) 50 percent D) 60 percent
B) 40 percent
Answer: B
Level: I
NFPA Line Item: 4.7.3
Page: 87
Fire fighters should be medically examined periodically as long as they are engaged in performing
emergency duties, with an emphasis on identifying risk factors that could lead to
_________________.
A) hearing loss
B) loss of coordination
C) heart attack
D) vision deterioration
C) heart attack
Answer: C
Level: I
NFPA Line Item: 4.2.1, 4.7
Page: 87
Approximately \_\_\_\_\_ of fire fighters who die in vehicle collisions are not wearing a seat belt. A) 25 percent B) 40 percent C) 60 percent D) 75 percent
D) 75 percent
Answer: D
Level: I
NFPA Line Item: 4.7.1, 4.7.3
Page: 88
What is one rule that could prevent 8 to 12 fire fighter deaths per year if complied with every
time?
A) Limit speed to no more than 10 miles per hour over the limit
B) A mandatory rehabilitation period following consumption of a single SCBA cylinder
C) Consistent application of the two-in/two-out rule
D) Fire fighters must be seated and wear seat belts in transit
D) Fire fighters must be seated and wear seat belts in transit
Answer: D
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 88
What does the “I” stand for in IDLH? A) Internal B) Initial C) Intervention D) Immediately
D) Immediately
Answer: D
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 89
Which rule pertains to IDLH conditions? A) Reach, throw, row, go B) No one above the fire C) Two-in, two-out D) First-in, last-out
C) Two-in, two-out
Answer: C
Level: I
Page 89
A Fire Officer develops a(n) __________ to address and minimize the chances of harm by
identifying and controlling the factors that lead to fire fighter injury or death.
A) incident action plan
B) hazard reduction plan
C) evacuation plan
D) injury report
A) incident action plan
Answer: A
Level: I
NFPA Line Item: 4.2.1
Page: 86
Which NFPA standard covers health-related fitness programs for Fire Department members? A) NFPA 1500 B) NFPA 1581 C) NFPA 1583 D) NFPA 1591
C) NFPA 1583
Answer: C
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 87
Which situation justifies exposing fire fighters to a high level of risk? A) Saving a building B) Preventing damage to the environment C) Realistic chance of saving a life D) Saving high-value property
C) Realistic chance of saving a life
Answer: C
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 92
Which ICS position has the authority to immediately suspend or alter activities on an incident scene? A) Group leader B) Division Chief C) Liaison Officer D) Safety Officer
D) Safety Officer
Answer: D
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 93
According to NFPA 1521, what is the minimum level of Fire Officer required to be a safety officer? A) Fire Officer I B) Fire Officer II C) Fire Officer III D) Fire Officer IV
A) Fire Officer I
Answer: A
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 93
According to the text, what will be a Fire Officer’s greatest challenge? A) Managing people B) Incident command C) Friendships D) Documentation
A) Managing people
Answer: A
Level: I
NFPA Line Item: 4.1.1, 4.2
Page: 112
What is the term used for the process of attracting, selecting, and maintaining an adequate supply of labor? A) Labor relations B) Human resources C) Recruitment D) Staffing
D) Staffing
Answer: D
Level: I
NFPA Line Item: 4.2, 4.2.5
Page: 118
Which type of supervisor manages primarily by telling people what to do? A) Leader B) Mentor C) Manager D) Boss
D) Boss
Answer: D
Level: I/II
NFPA Line Item: N/A
Page: 128
Leaders can be effective only to the degree that others _______________________.
A) are incentivized to accept their leadership
B) share in their leadership
C) benefit from their leadership
D) are willing to accept their leadership
D) are willing to accept their leadership
Answer: D
Level: I
NFPA Line Item: N/A
Page: 128
The Fire Officer must be both a leader and a(n) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. A) advocate B) founder C) follower D) peer
C) follower
Answer: C
Level: I
NFPA Line Item: N/A
Page: 128
A goal of an effective Fire Officer is to delegate decision making in routine activities to the \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. A) most experienced individual B) lowest possible level C) most qualified individual D) group consensus
B) lowest possible level
Answer: B
Level: I
NFPA Line Item: 4.2.2
Page: 130
The Laissez-faire leadership style shifts decision making to the \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. A) primary stakeholder B) top of the chain of command C) individual fire fighters D) customer/owner
C) individual fire fighters
Answer: C
Level: I
NFPA Line Item: 4.2.1, 4.2.2
Page: 129
Historically, which kind of leadership style did Fire Officers use in both emergency and nonemergency situations? A) Autocratic B) Democratic C) Chaotic D) Crisis
A) Autocratic
Answer: A
Level: I
NFPA Line Item: 4.2.1, 4.2.2
Page: 130
In which situation is strong autocratic leadership the most essential?
A) Executing orders to evacuate a building
B) Making sure undesirable duties are completed
C) Gathering everyone’s ideas on how to handle routine medical calls
D) Keeping apparatus checks logged and current
A) Executing orders to evacuate a building
Answer: A
Level: I
NFPA Line Item: 4.2.1
Page: 132
Which phrase best describes the types of incidents for which Fire Officers should conduct a brief
review as soon as possible after the incident?
A) All incidents
B) Routine incidents
C) Incidents with poor outcomes
D) High-profile incidents
A) All incidents
Answer: A
Level: I
NFPA Line Item: 4.2.1
Page: 133
According to Studies of Social Power, which type of power is demonstrated when a fire fighter
complies with an order to avoid punishment?
A) Reward
B) Referent
C) Coercive
D) Legitimate
C) Coercive
Answer: C
Level: I
NFPA Line Item: N/A
Page: 130
Which of the following is a key component of leading? A) Motivating B) Delegating C) Empathizing D) Following
A) Motivating
Answer: A
Level: II
NFPA Line Item: 5.2.1
Page: 135
What must the first-arriving Company-level Fire Officer provide to the dispatch center upon arrival at an incident scene? A) Assignment of crew members B) Description of probable outcome C) Personnel accountability report D) Verbal picture of the scene
D) Verbal picture of the scene’
Answer: D
Level: I
NFPA Line Item: 4.2.1
Page: 133
“The process of achieving proficiency through instruction and hands-on practice in the operation
of equipment and systems” is the definition of __________.
A) training
B) coaching
C) mastery
D) learning
A) training
Answer: A
Level: I/II
NFPA Line Item: N/A
Page: 142
\_\_\_\_\_\_\_\_\_\_\_\_\_ is the process of imparting knowledge or skill through systematic instruction. A) Teaching B) Education C) Training D) Mentoring
B) Education
Answer: B
Level: II
NFPA Line Item: N/A
Page: 152
A formal training program includes both skills practice and \_\_\_\_\_\_\_\_\_\_. A) individual study B) classroom time C) peer review D) remediation
B) classroom time
Answer: B
Level: I
NFPA Line Item: N/A
Page: 142
The practice of having multiple companies that might respond together, do pre-incident planning
together in their response area is viewed as __________________________.
A) a dangerous practice that leaves an excessive percentage of the response area uncovered
B) a well-intentioned but ineffective idea that has lost popularity
C) creating an inordinate amount of inconvenience and disruption for occupants of the target facility
D) an excellent method of improving coordination between companies
D) an excellent method of improving coordination between companies
Answer: D
Level: I
NFPA Line Item: N/A
Page: 143
What is the first step of the four-step method of instruction? A) Preparation B) Motivation C) Analysis D) Instruction
A) Preparation
Answer: A
Level: I
NFPA Line Item: N/A
Page: 143
Who typically determines the need for focused training? A) Fire fighters B) An Officer or the Department C) A board of instructors D) An accreditation committee
B) An Officer or the Department
Answer: B
Level: I
NFPA Line Item: N/A
Page: 143
Which of the following is an objective of the presentation step of instruction?
A) Create interest in the material
B) Allow hands-on practice by the students
C) Gain approval for presenting the proposed training
D) Validate the pre-testing results obtained earlier
A) Create interest in the material
Answer: A
Level: I
NFPA Line Item: N/A
Page: 145
Which statement is correct about involving a student’s senses in the learning process to improve
retention of learned material?
A) Simultaneous sensory involvement should be limited to two senses.
B) The more senses involved in the learning process, the better.
C) Minimize sensory involvement to the greatest extent possible.
D) There is no link between sensory involvement and learned material retention.
B) The more senses involved in the learning process, the better.
Answer: B
Level: I
NFPA Line Item: N/A
Page: 145
When students attempt to perform new tasks under instructor supervision, success is attained
when they __________.
A) report being comfortable with the task
B) can successfully talk another student through it
C) can perform the task safely without instructor input
D) pass a written test covering aspects of the skill and its use
C) can perform the task safely without instructor input
Answer: C
Level: I
NFPA Line Item: N/A
Page: 145
When providing training, Fire Officers act in another role besides instructor. What is that other role? A) Student B) Co-worker C) Customer D) Mentor
D) Mentor
Answer: D
Level: I
NFPA Line Item: N/A
Page: 146
Which agency establishes standards for live fire training? A) IFSAC B) USFA C) IAFC D) NFPA
D) NFPA
Answer: D
Level: I
NFPA Line Item: 4.2.3
Page: 148
______________ is a method of directing, instructing, and training a person or group of people
with the aim of achieving some goal or developing specific skills.
A) Coaching
B) Mentoring
C) Developing
D) Educating
A) Coaching
Answer: A
Level: I
NFPA Line Item: N/A
Page: 142
Near misses, fire-ground problems, and performance deficiencies are indicators of a need for \_\_\_\_\_\_\_\_\_\_\_\_\_. A) an SOP reviews B) additional training C) revised tactics D) additional fire fighters
B) additional training
Level: I
NFPA Line Item: N/A
Page: 143
Answer: B
. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ is a developmental relationship in which a more experienced person helps a less experienced person by providing a deliberate learning environment through instructing, coaching, providing experiences, modeling, and advising. A) Instructing B) Supervising C) Coaching D) Mentoring
D) Mentoring
Answer: D
Level: I
NFPA Line Item: N/A
Page: 146
What is the first step when developing a specific training program that is not already an existing program or lesson plan? A) Obtain reference material. B) Evaluate the impact. C) Assess the need. D) Establish the objectives.
C) Assess the need.
Answer: C
Level: I
NFPA Line Item: N/A
Page: 151
At a live fire training session, one instructor must be assigned to \_\_\_\_\_\_\_\_\_\_. A) each division B) every 10 students C) every functional crew D) every ICS positions
C) every functional crew
Answer: C
Level: I
NFPA Line Item: 4.2.3
Page: 150
\_\_\_\_\_\_\_\_\_\_ consists of assigning an experienced member of the team to help a less experienced person. A) Mentoring B) Counseling C) Coaching D) Peer assistance
A) Mentoring
Answer: A
Level: I
NFPA Line Item: N/A
Page: 146
Positive discipline is reinforced by __________.
A) rewarding the desired performance each and every time it occurs
B) recognizing improved performance and rewarding excellent performance
C) informing the entire company of the recipient’s good work and its beneficial consequence
D) equally punishing any failure to maintain the desired performance that is being rewarded
B) recognizing improved performance and rewarding excellent performance
Answer: B
Level: I
NFPA Line Item: 4.2.4, 4.2.5
Page: 168
What is a natural characteristic of fire fighters that Officers can use as a stimulant in positive discipline? A) Competitiveness B) Camaraderie C) Esprit de corps D) Individualism
A) Competitiveness
Answer: A
Level: I
NFPA Line Item: 4.2.4, 4.2.5
Page: 168
What is the subject of the public safety program known as Stop, Drop, and Roll?
A) Planning evacuation drills for families in their homes
B) Changing batteries in smoke detectors in a timely manner
C) Teaching individuals how to get out of bed if they wake up to a smoke-filled room
D) Teaching young children what to do if their clothing catches fire
D) Teaching young children what to do if their clothing catches fire
Answer: D
Level: I
NFPA Line Item: 4.3, 4.3.1, 4.3.3
Page: 209
The fundamental goal of a public safety education program is to _______________________.
A) interact with the public in the fire protection area
B) improve the image of the department among the constituency
C) transfer some of the risk away from the department to the public
D) prevent injury, death, or loss due to fire or other types of incidents
D) prevent injury, death, or loss due to fire or other types of incidents
Answer: D
Level: I
NFPA Line Item: 4.3, 4.3.1, 4.3.3
Page: 209
What is the best definition of success in a locally developed public education program?
A) A high referral rate
B) A positive reception by the public
C) Students’ demonstration of the desired change in behavior
D) A high level of classroom participation
C) Students’ demonstration of the desired change in behavior
Answer: C
Level: I
NFPA Line Item: 4.3, 4.3.1
Page: 213
Which of the following is an example of an external issue?
A) A complaint from a citizen
B) An employee with a substance abuse problem
C) An impasse in negotiations
D) Conflict between shifts
A) A complaint from a citizen
Answer: A
Level: I
NFPA Line Item: N/A
Page: 225
An error or fault resulting from defective judgment, deficient knowledge, or carelessness is termed a(n) \_\_\_\_\_\_\_\_\_\_. A) mistake B) conflict C) deficiency D) issue
A) mistake
Answer: A
Level: I
NFPA Line Item: N/A
Page: 224
Which of the following is one of the four broad categories of issues a Fire Officer can expect to encounter? A) Personnel B) In-house C) Contemporaneous D) Systemic
B) In-house
Answer: B
Level: I
NFPA Line Item: N/A
Page: 225
In general, at which level should a problem be solved within an organization?
A) At the highest possible level
B) At the level at which it occurred
C) At the lowest possible level
D) At any level other than that at which it occurred
C) At the lowest possible level
Answer: C
Level: I
NFPA Line Item: N/A
Page: 225
Who are usually the best people to solve a problem?
A) Those responsible for the outcome
B) Those directly involved with it
C) People with no direct involvement in it
D) A team composed of some people outside the organization and some within the organization
B) Those directly involved with it
Answer: B
Level: I
NFPA Line Item: N/A
Page: 226
What is one of the factors that distinguish Fire Officers from fire fighters?
A) The responsibility to act as an agent of the formal organization
B) A high level of accountability for their actions
C) Having a duty to act
D) Having a standard of care
A) The responsibility to act as an agent of the formal organization
Answer: A
Level: I
NFPA Line Item: N/A
Page: 230
When dealing with an individual who is expressing a concern or a problem, the Fire Officer should focus on \_\_\_\_\_\_\_\_\_\_. A) defining the problem B) establishing the facts C) active listening D) conflict resolution
C) active listening
Answer: C
Level: I
NFPA Line Item: N/A
Page: 230
Which of the following is a correct action for an Officer hearing a complaint that is directly
related to his or her actions?
A) Do not explain or offer an excuse.
B) Apologize first; consider it at length later.
C) Explain, but do not apologize.
D) Acknowledge the legitimacy of the complaint.
A) Do not explain or offer an excuse.
Answer: A
Level: I
NFPA Line Item: N/A
Page: 232
When solving a problem, what must be the Fire Officer’s primary focus area?
A) Personal values
B) The best interest of the fire department
C) The needs of the complainant
D) Personal preference
B) The best interest of the fire department
Answer: B
Level: I
NFPA Line Item: N/A
Page: 224
A citizen finding fault with a fire fighter’s behavior is an example of which type of problem? A) Mistake B) Argument C) Complaint D) Conflict
C) Complaint
Answer: C
Level: I
NFPA Line Item: N/A
Page: 224
A state of opposition between two parties is an example of \_\_\_\_\_\_\_\_\_\_\_\_\_\_. A) perception B) argument C) complaint D) conflict
D) conflict
Answer: D
Level: I
NFPA Line Item: N/A
Page: 224
A fire fighter complaining about work assignments in a fire station is an example of which of the
four broad categories of problems that a Fire Officer may encounter?
A) In-house
B) Internal department
C) Station duty
D) Personnel
A) In-house
Answer: A
Level: I
NFPA Line Item: N/A
Page: 225
How should a Company Officer handle disputes between Companies over interpretation of an
Operational Policy?
A) Establish a committee with representation from the various companies.
B) Refer the problem to an Officer higher in the organization.
C) Rewrite the SOP.
D) Attempt to arrive at a consensus
B) Refer the problem to an Officer higher in the organization.
Answer: B
Level: I
NFPA Line Item: N/A
Page: 225
What is the most important factor when selecting a solution as part of the decision-making process? A) The fire department’s core values B) The company officer’s core values C) Past practice D) The fire chief’s recommendation
A) The fire department’s core values
Answer: A
Level: I
NFPA Line Item: N/A
Page: 227
A complaint about another member of the Company is an example of \_\_\_\_\_\_\_\_\_\_\_\_ conflict. A) department B) company C) internal D) in-station
C) internal
Answer: C
Level: I
NFPA Line Item: N/A
Page: 225
Which of the following is one of the four possible responses to an investigation? A) Take no further action. B) Refer the issue to another officer. C) Table the issue. D) None of the above
A) Take no further action.
Answer: A
Level: I
NFPA Line Item: N/A
Page: 232
What is the first role of a Fire Officer when dealing with a citizen’s complaint?
A) Take notes.
B) Refer the citizen to the human resources department.
C) Respond in a professional manner.
D) Provide an explanation for the offending action
C) Respond in a professional manner.
Answer: C
Level: I
NFPA Line Item: 4.3, 4.3.2, 4.3.3
Page: 235
If a Fire Officer is unable to resolve a citizen complaint dealing with an operational issue, to whom
should the complaint be forwarded?
A) Company officer of the unit to which the complaint refers
B) Fire chief
C) Fire marshal
D) Chief of Operations
D) Chief of Operations
Answer: D
Level: I
NFPA Line Item: 4.3, 4.3.2, 4.3.3
Page: 235
What is the preferred technique used to determine how widespread a perceived problem is?
A) Discuss the problem with other Fire Officers.
B) Conduct a document search.
C) Ask fire fighters if there is a problem.
D) Poll the department membership.
A) Discuss the problem with other Fire Officers.
Answer: A
Level: I
NFPA Line Item: 4.4, 4.4.1
Page: 234
- What is the primary purpose in requiring fire fighters to read a new Policy and sign off that they
understand it?
A) This step is required by law.
B) This step ensures accountability.
C) This step provides legal protection for the Officer.
D) This step creates buy-in
B) This step ensures accountability.
Answer: B
Level: I
NFPA Line Item: 4.4, 4.4.1
Page: 235
When should a Fire Officer tell a complainant that certain actions will be taken?
A) Never
B) Whenever possible
C) When it is within the scope of his or her authority
D) When he or she is sure of the outcome
C) When it is within the scope of his or her authority
Answer: C
Level: I
NFPA Line Item: 4.3, 4.3.2, 4.3.3
Page: 236
A _______________ is described as “a document developed by gathering general and detailed data
used by responding personnel to determine the resources and actions necessary to mitigate
anticipated emergencies at a specific facility.”
A) pre-incident plan
B) blueprint
C) certificate of occupancy
D) local emergency plan
A) pre-incident plan
Answer: A
Level: I
NFPA Line Item: 4.5, 4.6
Page: 243
A facility with which feature, is required to submit information to the local emergency planning
council in connection with pre-incident planning?
A) Elevators intended for human use
B) Height of four stories or more
C) Storage or handling of hazardous materials
D) High terrorist target potential
C) Storage or handling of hazardous materials
Answer: C
Level: I
NFPA Line Item: 4.5, 4.6
Page: 244
Which of the following is a primary goal of pre-incident planning?
A) Allow for office-based code inspections
B) Identify in advance suitable strategies, tactics, and actions
C) Put a face on the fire department that the community can see
D) Document the history of calls to that building
B) Identify in advance suitable strategies, tactics, and actions
Answer: B
Level: I
NFPA Line Item: 4.5, 4.6
Page: 244
What is the collective term for such building parameters as overall height, length, width, and number of stories? A) Logistics B) Plot plan C) Structural parameters D) Physical elements
D) Physical elements
Answer: D
Level: I
NFPA Line Item: 4.5, 4.6
Page: 244
In the pre-incident plan, assessment of the roof, floor, and wall construction and their structural
integrity should focus on ________________________________.
A) factors that could lead to collapse
B) the expected level of difficulty of making an interior breach between rooms
C) the likely flow paths
D) where the utility lines run within the walls and floors
A) factors that could lead to collapse
Answer: A
Level: I
NFPA Line Item: 4.5, 4.6
Page: 244
When developing a pre-incident plan for an occupancy storing hazardous materials, it is of
particular importance to determine the __________.
A) location of the MSDS
B) maximum inventory of the materials
C) source of the products
D) UN/NA identification code
B) maximum inventory of the materials
Answer: B
Level: I
NFPA Line Item: 4.5, 4.6
Page: 245
Which term describes the total quantity of combustible products that are within a room or space? A) Live load B) Fuel load C) Structural load D) Contents load
B) Fuel load
Answer: B
Level: I
NFPA Line Item: 4.5, 4.6
Page: 246
Which of the following factors has the greatest effect on an object’s rate of combustion? A) Weight B) Shape C) Mass D) Volume
B) Shape
Answer: B
Level: I
NFPA Line Item: 4.5, 4.6
Page: 246
During pre-incident planning, which approach should be taken when there are hindrances to
data collection?
A) Start with a basic plan and add to it over time.
B) Fill in missing areas with standard values.
C) Shelve the plan until all the needed data are available.
D) Start with what is available and make educated guesses on what is missing.
A) Start with a basic plan and add to it over time.
Answer: A
Level: I
NFPA Line Item: 4.5, 4.6
Page: 247
. A pre-incident plan should be developed with the goal of being useful in the event of an
emergency both to the Fire Department and to ________.
A) the media
B) the owner
C) the insurer
D) law enforcement
B) the owner
Answer: B
Level: I
NFPA Line Item: 4.5, 4.6
Page: 247
A(n) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_shows the exterior of the structure, site access, doors, utilities access, and other aspects of the building. A) site chart B) exposure chart C) plot plan D) topographical assay
C) plot plan
Answer: C
Level: I
NFPA Line Item: 4.5, 4.6
Page: 244
Which NFPA term means “an organization, office, or individual responsible for enforcing the
requirements of a code or standard, or for approving equipment, materials, an installation, or a
procedure”?
A) Responsible party
B) Enforcing agency
C) Regulatory body
D) Authority having jurisdiction
D) Authority having jurisdiction
Answer: D
Level: I
NFPA Line Item: N/A
Page: 247
Which of the following is legally enforceable? A) Fire code B) Building code C) Both A and B D) Neither A or B
C) Both A and B
Answer: C
Level: I
NFPA Line Item: N/A
Page: 247
Which NFPA standard provides information on pre-incident planning? A) NFPA 1001 B) NFPA 1500 C) NFPA 1620 D) NFPA 1981
C) NFPA 1620
Answer: C
Level: I
NFPA Line Item: 4.5, 4.6
Page: 244
Which type of drawing shows interior views of a building, including rooms, hallways, and
cabinets drawn in the correct relationship to each other?
A) Gradient view
B) Floor plan
C) Interior layout
D) Plot plan
B) Floor plan
Answer: B
Level: I
NFPA Line Item: 4.5, 4.6
Page: 244
Which of the following water supply systems is preferred to support a hydrant? A) Combination B) Gravity C) Parallel D) Grid
D) Grid
Answer: D
Level: I
NFPA Line Item: 4.5, 4.6
Page: 245
Time, owner resistance, and \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ are all factors that may hinder the collection of data during a fire inspection. A) proprietary information B) fire fighter availability C) budgets D) building owner availability
A) proprietary information
Answer: A
Level: I
NFPA Line Item: 4.5, 4.6
Page: 247
Which type of code applies to existing buildings? A) Building B) Fire C) Construction D) Plan
B) Fire
Answer: B
Level: I
NFPA Line Item: N/A
Page: 248
Which of the following is one of the three primary components of a water-based fire protection system? A) Fire pumps B) Hydrants C) Fire engines D) Water extinguishers
A) Fire pumps
Answer: A
Level: I
NFPA Line Item: 4.5.2
Page: 249
Which type of sprinkler system is used when there is a potential for freezing temperatures to affect the system? A) Heated B) Dry-pipe C) Deluge D) Air-pressure
B) Dry-pipe
Answer: B
Level: I
NFPA Line Item: 4.5.2
Page: 250
The purpose of conducting fire inspections is to identify hazards that exist and to ensure \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. A) violations are corrected B) sprinklers are installed C) personnel are trained D) exits are open
A) violations are corrected
Answer: A
Level: I
NFPA Line Item: N/A
Page: 252
A restaurant is an example of which type of occupancy? A) Business B) Industrial C) Mercantile D) Assembly
D) Assembly
Answer: D
Level: I
NFPA Line Item: 4.5.1, 4.5.2
Page: 254
A retail store is an example of which type of occupancy? A) Mercantile B) Business C) Industrial D) Assembly
A) Mercantile
Answer: A
Level: I
NFPA Line Item: 4.5.1, 4.5.2
Page: 255
When conducting a fire inspection, where should the inspection begin? A) At the exterior of the building B) On the bottom floor C) On the top floor D) It is up to the owner.
A) At the exterior of the building
Answer: A
Level: I
NFPA Line Item: 4.5
Page: 259
Which of the following is the most common cause of a fire code violation pertaining to egress points? A) Path of exit travel B) Hardware C) Inadequate signage/illumination D) Improper storage
D) Improper storage
Answer: D
Level: I
NFPA Line Item: 4.5
Page: 260
Which of the following is a common electrical hazard found during fire inspections? A) Misuse of extension cords B) Too many outlets C) Ground fault D) Aluminum wiring
A) Misuse of extension cords
Answer: A
Level: I
NFPA Line Item: 4.5
Page: 261
According to studies conducted by UL, flashover in a legacy home occurs in about \_\_\_\_\_ minutes. A) 10 B) 15 C) 25 D) 30
D) 30
Answer: D
Level: I/II
NFPA Line Item: 4.6.1, 5.6.1
Page: 320
According to studies conducted by UL, flashover in a modern home occurs in about \_\_\_\_\_. A) 3 minutes and 40 seconds B) 6 minutes C) 10 minutes and 30 seconds D) 13 minutes and 20 seconds
A) 3 minutes and 40 seconds
Answer: A
Level: I/II
NFPA Line Item: 4.6.1, 5.6.1
Page: 320
“Do not risk your life for lives or property that cannot be saved” is which Rule of Engagement? A) 2 B) 3 C) 5 D) 6
B) 3
Answer: B
Level: I/II
NFPA Line Item: 4.6.1, 5.6.1
Page: 321
What is Rule 6 of the Rules of Engagement?
A) Maintain situational awareness through air management.
B) Constantly monitor communications for critical information.
C) Go in together, stay together, come out together.
D) Situational awareness is everyone’s responsibility.
C) Go in together, stay together, come out together.
Answer: C
Level: I/II
NFPA Line Item: 4.6.1, 5.6.1, Page: 324
Which strategy is the most appropriate when a structure is fully involved in fire and the fire is threatening adjacent exposures? A) Combination B) Offensive C) Transitional D) Defensive
D) Defensive
Answer: D
Level: I/II
NFPA Line Item: 4.6.1, 5.6.1
Page: 321
If a fire fighter is faced with a life-threatening situation due to deteriorating conditions, which
action should he or she take first?
A) Make one attempt at self-rescue.
B) Declare a mayday.
C) Attempt to find a hose line or tag line.
D) Activate the PASS device.
B) Declare a mayday.
Answer: B
Level: I/II
NFPA Line Item: 5.6.1
Page: 331
What is the overriding responsibility of Fire Officers in fire attack?
A) Initial and ongoing size-up and reporting of the situation over the radio
B) Determining the overall strategy and assigning tactical objectives
C) Supervising the company while assigned tasks are being performed
D) Participating in assigned tasks alongside the rest of the company
C) Supervising the company while assigned tasks are being performed
Answer: C
Level: I
NFPA Line Item: 4.2.1
Page: 343
During operations, if a Fire Officer encounters a problem or hazard, when should he or she relay
that information to Command?
A) As soon as the Fire Officer realizes there is a problem or hazard
B) As soon as Command next checks in with the fire officer
C) Upon completion of the task
D) Never; this is not a determination to be made at the fire company officer level.
A) As soon as the Fire Officer realizes there is a problem or hazard
Answer: A
Level: I
NFPA Line Item: 4.2.1
Page: 343
The level of supervision should be balanced with the nature of the assignment that is being
performed and ___________________________.
A) the experience of the Fire Officer
B) the duration of the incident so far
C) the experience of the Company members
D) physical layout of the work site
C) the experience of the Company members
Answer: C
Level: I
NFPA Line Item: 4.2.1
Page: 343
In an interior attack situation, should Fire Officers be able to maintain contact with their
company members at all times?
A) No
B) Yes
C) No, not unless it is an incipient situation
D) Yes, but only if it is a confined-space situation
B) Yes
Answer: B
Level: I
NFPA Line Item: 4.2.1, Page: 343
During non-emergency situations, which style of leadership should Fire Officers normally use? A) Participative B) Authoritarian C) Task-oriented D) Transactional
A) Participative
Answer: A
Level: I
NFPA Line Item: 4.2.1
Page: 344
What is the key to using an authoritative style of leadership effectively?
A) Projecting an overwhelming “command presence” that brooks no opposition
B) Giving orders only after beginning the activity being ordered
C) Developing the trust and confidence of the subordinates before the incident
D) Consistent application of the “red-hot stove rule”
C) Developing the trust and confidence of the subordinates before the incident
Answer: C
Level: I
NFPA Line Item: 4.2.1
Page: 344
What is a primary product of a strong emphasis on SOPs? A) Reduced reflex time B) Strong leadership C) Reduced supervisory load D) Operational efficiency
D) Operational efficiency
Answer: D
Level: I
NFPA Line Item: 4.2.1
Page: 344
A good size-up requires Officers to look carefully and assess what can be seen, and to
___________________ about what cannot be seen.
A) assume nothing
B) make reasonable assumptions
C) defer judgment
D) assume the worst
B) make reasonable assumptions
Answer: B
Level: I
NFPA Line Item: N/A
Page: 345
What allows Fire Officers to be able to predict where the fire is burning and where it will spread?
A) The hot lap
B) Forcible entry
C) Knowledge of fire behavior
D) Familiarity with the specific structure
C) Knowledge of fire behavior
Answer: C
Level: I
NFPA Line Item: N/A
Page: 345
What does churning smoke indicate? A) High organic fuel content B) Ventilation-controlled fire C) High heat-release rate D) Fuel-controlled fire
C) High heat-release rate
Answer: C
Level: I
NFPA Line Item: N/A
Page: 345
What must be accomplished before beginning foam application on a Class B fire?
A) Complete ventilation
B) Control of the fuel flow
C) Determination of how much foam will be needed
D) Extinguishment of the fire
C) Determination of how much foam will be needed
Answer: C
Level: I
NFPA Line Item: N/A
Page: 345
What is the first step in Layman’s five-step analysis of emergency situations? A) Rescue B) Size-up C) Facts D) Probabilities
C) Facts
Answer: C
Level: I
NFPA Line Item: N/A
Page: 345
What is Layman’s final step in the five-step process of size-up? A) Compare the results with the plan. B) Develop the plan of operation. C) Commit and deploy. D) Implement the plan.
B) Develop the plan of operation.
Answer: B
Level: I
NFPA Line Item: N/A
Page: 346
Which leadership style is required for supervision during emergency scene operations? A) Group B) Shared C) Participative D) Authoritarian
D) Authoritarian
Answer: D
Level: I
NFPA Line Item: 4.2.1
Page: 344
Which term describes the systematic process of gathering and processing information to evaluate
the situation and then translating that information into a plan to deal with the situation?
A) Size-up
B) Incident action plan
C) Initial report
D) Pre-incident plan
A) Size-up
Answer: A
Level: I
NFPA Line Item: N/A
Page: 344
What is the end result of a good size-up? A) Good tactical execution B) An effective incident action plan C) Unity of command D) An incident command staff
B) An effective incident action plan
Answer: B
Level: I
NFPA Line Item: N/A
Page: 345
What is of fundamental importance in the ability to quickly size up a fire situation? A) Command presence B) A standard operating procedure C) Sectorization D) A systematic approach
D) A systematic approach
Answer: D
Level: I
NFPA Line Item: N/A
Page: 345
Which of the following is one of the most significant factors in size-up? A) Visualization B) Communication C) Resources D) Maintaining focus
A) Visualization
Answer: A
Level: I
NFPA Line Item: N/A
Page: 345
What is the second critical factor to consider when developing a strategy? A) Rescue B) Exposures C) Extinguishment D) Confinement
B) Exposures
Answer: B
Level: I
NFPA Line Item: N/A
Page: 349
Which of the following hazard zones presents the highest potential hazard to fire fighters? A) Hot B) Warm C) Cold D) Barrier
A) Hot
Answer: A
Level: I
NFPA Line Item: N/A
Page: 350
Most fire departments meet the requirement to establish a rapid intervention crew (RIC) by
___________.
A) dividing a fire company into an attack crew and an RIC
B) dispatching an additional fire company
C) pulling a member from each company to make up an RIC
D) conducting defensive operations only
B) dispatching an additional fire company
Answer: B
Level: I
NFPA Line Item: N/A
Page: 350
Which acronym stands for a systematic method of accounting for all personnel at an emergency incident? A) RIT B) RIC C) PAR D) PASS
C) PAR
Answer: C
Level: I
NFPA Line Item: N/A
Page: 352
Which step in a typical pattern of smoke movement occurs second? A) Rise to the ceiling B) Downward banking along the walls C) Lateral spread along the ceiling D) Lateral movement at floor level
C) Lateral spread along the ceiling
Answer: C
Level: I
NFPA Line Item: 4.5
Page: 365
If a fresh oxygen supply is introduced to a fire in the smoldering phase, the fire will \_\_\_\_\_\_\_\_\_\_. A) flash over B) roll over C) resume the fully developed phase D) self-extinguish
C) resume the fully developed phase
Answer: C
Level: I
NFPA Line Item: 4.5
Page: 366
What is the fire investigator’s primary responsibility when conducting a fire investigation?
A) Develop a properly documented case.
B) Determine the point of origin.
C) Determine the identity of the arsonist.
D) Complete the NFIRS documentation.
A) Develop a properly documented case.
Answer: A
Level: I
NFPA Line Item: N/A
Page: 365
What must a Fire Officer do after he or she requests a fire investigator to respond to a suspected
crime scene?
A) Secure the scene.
B) Notify the fire chief.
C) Instruct fire fighters to perform salvage and overhaul.
D) Collect evidence.
A) Secure the scene.
Answer: A
Level: I
NFPA Line Item: 4.5, 4.5.3
Page: 367
Incendiary devices are tangible items that are classified as \_\_\_\_\_\_\_\_\_ evidence. A) physical B) demonstrative C) documentary D) admissible
B) demonstrative
Answer: B
Level: I
NFPA Line Item: 4.5, 4.5.3
Page: 367
Who is responsible for preventing the contamination of evidence? A) Fire investigator B) Law enforcement C) Fire crews on the scene D) Homeowners
C) Fire crews on the scene
Answer: C
Level: I
NFPA Line Item: 4.5, 4.5.3
Page: 368
In the ICS, actions required to achieve tactical objectives occur at which level of command? A) Task B) Single resource C) Tactical D) Group/division
A) Task
Answer: A
Level: I
NFPA Line Item: 4.6, 4.6.2
Page: 297
In the ICS, which command level defines the actions necessary to achieve the strategic goals? A) Strategic B) Logical C) Tactical D) Executive
C) Tactical
Answer: C
Level: I
NFPA Line Item: 4.6, 4.6.2
Page: 297
Which of the following is one of the three command options that the first-arriving company-level
fire officer has when arriving at an incident and assuming command?
A) Defensive mode
B) Rescue mode
C) Investigation mode
D) Offensive mode
C) Investigation mode
Answer: C
Level: I
NFPA Line Item: 4.6
Page: 298
What is the preferred method of communication between two officers during transfer of command? A) Radio B) Face-to-face C) Writing D) There is no preferred method
B) Face-to-face
Answer: B
Level: I
NFPA Line Item: 4.6
Page: 300
