NFPA 1021 - Fire Officer (Jones & Bartlett) Flashcards
According to the NFPA, how many levels of Fire Officers are there? A) 2 B) 3 C) 4 D) 5
C) 4
Answer: C
Level: I/II
Page: 4
Which level of Fire Officer is generally associated with supervising a single fire company or apparatus? A) I B) II C) III D) IV
A) I
Answer: A
Level: I
Page: 4
What is the lowest level of Fire Officer that is qualified for a Chief Officer position? A) II B) III C) IV D) V
B) III
Answer: B
Level: I/II
Page: 4
At the Fire Officer I level, emphasis is placed on accomplishing the department’s goals and
objectives by working through _____________ to achieve the desired results.
A) subordinates
B) the formal organization
C) the Incident Command System
D) organizational resistance
A) subordinates
Answer: A
Level: I
Page: 4
Within the NFPA requirements for Fire Officer I, what are the requirements for certification as an instructor? A) There are no such requirements. B) NFPA Fire Instructor I C) NFPA Fire Instructor II D) FSTC level B
B) NFPA Fire Instructor I
Answer: B
Level: I
Page: 5
Which term does the International Association of Fire Chiefs use for a Fire Officer I? A) Station Officer B) Direct Line Supervisor C) Supervising Fire Officer D) Administrative Line Officer
C) Supervising Fire Officer
Answer: C
Level: I
Page: 5
What were the first building codes originally developed to prevent? A) Fire B) Flood C) Property theft D) Building collapse
D) Building collapse
Answer: D
Level: I
Page: 9
Which industry played a major role in the development of the first model building codes? A) The insurance industry B) The timber industry C) The construction industry D) Local preferences and customs
A) The insurance industry
Answer: A
Level: I
Page: 10
Despite the invention of technical firefighting equipment, what is the most important resource on a fire scene? A) Engines B) Fire fighters C) Radios D) Self-contained breathing apparatus
B) Fire fighters
Answer: B
Level: I
Page: 10
Who has the ultimate administrative responsibility in a Fire Department? A) Assistant Chief B) Fire Chief C) Deputy Chief D) Battalion Chief
B) Fire Chief
Answer: B
Level: I
Page: 11
Which condition could ensue if it were not for the principle of Unity of Command?
A) Fire fighters could find themselves leaderless and having to both make command decisions and carry
them out.
B) Fire fighters could rebut commands and refuse to carry them out.
C) Fire fighters could receive multiple, possibly conflicting, orders from different officers.
D) Fire fighters could find themselves suddenly in command without adequate preparation.
C) Fire fighters could receive multiple, possibly conflicting, orders from different officers.
Answer: C
Level: I
Page: 12
With _____________, the specific assignment of a task to an individual makes that person
responsible for completing the task and prevents duplication of job assignments.
A) division of labor
B) unity of command
C) span of control
D) discipline
A) division of labor
Answer: A
Level: I
Page: 12
Which of the four functions of management does the Fire Officer use to take the available people,
equipment, structure, and time and develop them into an orderly, functional, and structural unit?
A) Organizing
B) Leading
C) Controlling
D) Planning
A) Organizing
Answer: A
Level: I
Page: 13
Which of the four functions of management means guiding or directing in a course of action? A) Organizing B) Leading C) Controlling D) Planning
B) Leading
Answer: B
Level: I
Page: 13
Which type of organizational document is developed to provide definite guidelines for present and future actions? A) Policy B) Standard operating procedure C) Standard operating guideline D) Regulation
A) Policy
Answer: A
Level: I
Page 14
Which type of organizational document establishes or prescribes specific operational or
administrative methods to be followed routinely for the performance of designated operations or
actions?
A) Policy
B) Standard operating procedure
C) Rule
D) Regulation
B) Standard operating procedure
Answer: B
Level: I
Page: 14
Which statement best summarizes the role of the Supervising Fire Officer in decision making and
problem solving?
A) All serious issues will be deferred entirely to the Chiefs for their handling.
B) Fire Officers will work together with Chiefs on issues that come up, and they will present a united front
to fire fighters.
C) Chiefs will be available for consultation, but the Fire Officers will run their stations.
D) Fire Officers will run their own stations, leaving the Chiefs out of it entirely
C) Chiefs will be available for consultation, but the Fire Officers will run their stations.
Answer: C
Level: I
NFPA Line Item: N/A
Page: 44
Throughout their careers, fire fighters experience four major events that change the way they
relate to the formal Fire Department organization. What is one of those events?
A) First working fire
B) First fatality encountered on duty
C) First lateral transfer
D) First promotion to Chief Officer
D) First promotion to Chief Officer
Answer: D
Level: I
NFPA Line Item: N/A
Page: 45–46
When an Officer tells subordinates that he does not agree with an order but that the order has to
be enforced anyway, what is the result?
A) The Officer’s authority and supervisory ability are undermined.
B) The best possible outcome in a difficult situation occurs.
C) The officer gains credibility with his or her subordinates.
D) Subordinates will be more inclined to comply with the order.
A) The Officer’s authority and supervisory ability are undermined.
Answer: A
Level: I
NFPA Line Item: 4.1.1
Page: 47
When Officers are preparing to present a class that covers a specific topic, what/whom should they consult first? A) Their Battalion Chief B) The applicable NFPA standard C) Their personal training library D) Fellow Officers at their level
C) Their personal training library
Answer: C
Level: I
Page: 48
What is one of the three recommended activities for Fire Officers to help them work effectively
with their supervisors?
A) Treat the supervisor as a last resort resource.
B) Keep the supervisor informed.
C) Always paint a positive picture.
D) Let the results of your work speak for you.
B) Keep the supervisor informed.
Answer: B
Level: I
NFPA Line Item: 4.1.1
Page: 49
If Fire Officers have the authority to solve a given problem that has come up, what should they
do?
A) They should not act at all until they have cleared their intention with their supervisor and set up a joint
action by both Officers.
B) They should go ahead and make a decision.
C) They should act but copy their action to their supervisor.
D) They should notify their supervisor of their intention to act and await a positive response prior to acting.
B) They should go ahead and make a decision.
Answer: B
Level: I
NFPA Line Item: 4.1.1
Page: 50
It is said that Fire Officers should “walk the talk.” What does that mean?
A) They should use fire-service–specific language with fire fighters.
B) They should be willing to back up their subordinates.
C) They should be willing to complete any orders.
D) They should demonstrate the behaviors they say are important.
D) They should demonstrate the behaviors they say are important.
Answer: D
Level: I
NFPA Line Item: 4.1.1
Page: 51
Which kind of behavior can be described as consistent with the Department’s core values, mission statement, and value statements? A) Vital group identification B) Moral imperative C) Ethical behavior D) Assimilative conduct
C) Ethical behavior
Answer: C
Level: I
NFPA Line Item: 4.1.1
Page: 51
According to Annex A of NFPA 1021, public safety personnel must make choices based on the
________________________.
A) swiftest mitigation of the original and consequent incidents
B) minimal expenditure of resources to correct the problem
C) maximum benefit to the citizens and the community
D) closest adherence possible to public speculations
C) maximum benefit to the citizens and the community
Answer: C
Level: I
NFPA Line Item: 4.1.1
Page: 51
Fire Officers should act as if someone is always \_\_\_\_\_\_\_\_\_\_\_\_\_ when they are out of the station. A) getting into an emergency situation B) telling their child to look at them C) having critical thoughts about them D) documenting their actions
D) documenting their actions
Answer: D
Level: I
NFPA Line Item: 4.1.1
Page: 51
Which of the following is one of the three distinct roles of the Company Officer’s duties as identified by James O. Page? A) Mentor B) Commander C) Manager D) Peer
B) Commander
Answer: B
Level: I
NFPA Line Item: N/A
Page: 46
What is one of the higher-profile roles a Fire Officer can perform? A) Functioning as Incident Commander B) Supervising a crew in the station C) Conducting a fire inspection D) Conducting a fire investigation
A) Functioning as Incident Commander
Answer: A
Level: I
NFPA Line Item: N/A
Page: 47
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ is the complex system of inherent attributes that determine a person’s moral and ethical actions and reactions. A) Honor B) Integrity C) Veracity D) Reliability
B) Integrity
Answer: B
Level: I
NFPA Line Item: 4.1.1
Page: 50
As part of active listening, when should the listener interrupt the speaker?
A) Only when the speaker begins to ramble or go back over what has already been said
B) Anytime the speaker says something that is factually incorrect as part of a developing point
C) Never; the speaker should be allowed to have a full say
D) Anytime the speaker’s tone or content becomes offensive, abrasive, or inflammatory
C) Never; the speaker should be allowed to have a full say
Answer: C
Level: I
NFPA Line Item: 4.2.2
Page: 65
. What is one good method for keeping a conversation on the topic at hand? A) Talking at a whiteboard B) Recording what is said C) Staggered repetition D) Directed questioning
D) Directed questioning
Answer: D
Level: I
NFPA Line Item: 4.2.2
Page: 65
What does the “P” stand for in SOP? A) Practice B) Personnel C) Premises D) Procedure
D) Procedure
Answer: D
Level: II
NFPA Line Item: 5.6.3
Page: 72
What is the most common form of report that Fire Officers are required to make? A) Run report B) Verbal C) Evaluation D) Daily log
B) Verbal
Answer: B
Level: I
NFPA Line Item: 4.1.2, 4.4.5
Page: 68
The method used to convey the message from the sender to the receiver is the \_\_\_\_\_\_\_\_\_\_\_\_\_. A) feedback B) medium C) nonverbal clues D) speech
B) medium
Answer: B
Level: I
NFPA Line Item: 4.2.2
Page: 63
Which phrase best describes the receiver’s responsibility during the communication process?
A) Listen.
B) Pay attention.
C) Capture and interpret the information.
D) Interpret and relay the information.
C) Capture and interpret the information.
Answer: C
Level: I
NFPA Line Item: 4.2.2
Page: 63
Which formal document addresses a specific subject, policy, condition, or situation? A) Routine correspondence B) Legal correspondence C) An announcement D) A general order
D) A general order
Answer: D
Level: II
NFPA Line Item: 5.6.3
Page: 73
Which of the following is an example of environmental noise? A) Lack of written policy B) Avoidance C) Poor radio reception D) Lack of interagency cooperation
C) Poor radio reception
Answer: C
Level: I
NFPA Line Item: 4.2.2
Page: 65
According to the NFPA, approximately \_\_\_\_\_ of on-duty deaths result from heart attacks. A) 30 percent B) 40 percent C) 50 percent D) 60 percent
B) 40 percent
Answer: B
Level: I
NFPA Line Item: 4.7.3
Page: 87
Fire fighters should be medically examined periodically as long as they are engaged in performing
emergency duties, with an emphasis on identifying risk factors that could lead to
_________________.
A) hearing loss
B) loss of coordination
C) heart attack
D) vision deterioration
C) heart attack
Answer: C
Level: I
NFPA Line Item: 4.2.1, 4.7
Page: 87
Approximately \_\_\_\_\_ of fire fighters who die in vehicle collisions are not wearing a seat belt. A) 25 percent B) 40 percent C) 60 percent D) 75 percent
D) 75 percent
Answer: D
Level: I
NFPA Line Item: 4.7.1, 4.7.3
Page: 88
What is one rule that could prevent 8 to 12 fire fighter deaths per year if complied with every
time?
A) Limit speed to no more than 10 miles per hour over the limit
B) A mandatory rehabilitation period following consumption of a single SCBA cylinder
C) Consistent application of the two-in/two-out rule
D) Fire fighters must be seated and wear seat belts in transit
D) Fire fighters must be seated and wear seat belts in transit
Answer: D
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 88
What does the “I” stand for in IDLH? A) Internal B) Initial C) Intervention D) Immediately
D) Immediately
Answer: D
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 89
Which rule pertains to IDLH conditions? A) Reach, throw, row, go B) No one above the fire C) Two-in, two-out D) First-in, last-out
C) Two-in, two-out
Answer: C
Level: I
Page 89
A Fire Officer develops a(n) __________ to address and minimize the chances of harm by
identifying and controlling the factors that lead to fire fighter injury or death.
A) incident action plan
B) hazard reduction plan
C) evacuation plan
D) injury report
A) incident action plan
Answer: A
Level: I
NFPA Line Item: 4.2.1
Page: 86
Which NFPA standard covers health-related fitness programs for Fire Department members? A) NFPA 1500 B) NFPA 1581 C) NFPA 1583 D) NFPA 1591
C) NFPA 1583
Answer: C
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 87
Which situation justifies exposing fire fighters to a high level of risk? A) Saving a building B) Preventing damage to the environment C) Realistic chance of saving a life D) Saving high-value property
C) Realistic chance of saving a life
Answer: C
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 92
Which ICS position has the authority to immediately suspend or alter activities on an incident scene? A) Group leader B) Division Chief C) Liaison Officer D) Safety Officer
D) Safety Officer
Answer: D
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 93
According to NFPA 1521, what is the minimum level of Fire Officer required to be a safety officer? A) Fire Officer I B) Fire Officer II C) Fire Officer III D) Fire Officer IV
A) Fire Officer I
Answer: A
Level: I
NFPA Line Item: 4.2.1, 4.7, 4.7.3
Page: 93
According to the text, what will be a Fire Officer’s greatest challenge? A) Managing people B) Incident command C) Friendships D) Documentation
A) Managing people
Answer: A
Level: I
NFPA Line Item: 4.1.1, 4.2
Page: 112
What is the term used for the process of attracting, selecting, and maintaining an adequate supply of labor? A) Labor relations B) Human resources C) Recruitment D) Staffing
D) Staffing
Answer: D
Level: I
NFPA Line Item: 4.2, 4.2.5
Page: 118
Which type of supervisor manages primarily by telling people what to do? A) Leader B) Mentor C) Manager D) Boss
D) Boss
Answer: D
Level: I/II
NFPA Line Item: N/A
Page: 128
Leaders can be effective only to the degree that others _______________________.
A) are incentivized to accept their leadership
B) share in their leadership
C) benefit from their leadership
D) are willing to accept their leadership
D) are willing to accept their leadership
Answer: D
Level: I
NFPA Line Item: N/A
Page: 128
The Fire Officer must be both a leader and a(n) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. A) advocate B) founder C) follower D) peer
C) follower
Answer: C
Level: I
NFPA Line Item: N/A
Page: 128
A goal of an effective Fire Officer is to delegate decision making in routine activities to the \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. A) most experienced individual B) lowest possible level C) most qualified individual D) group consensus
B) lowest possible level
Answer: B
Level: I
NFPA Line Item: 4.2.2
Page: 130
The Laissez-faire leadership style shifts decision making to the \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. A) primary stakeholder B) top of the chain of command C) individual fire fighters D) customer/owner
C) individual fire fighters
Answer: C
Level: I
NFPA Line Item: 4.2.1, 4.2.2
Page: 129
Historically, which kind of leadership style did Fire Officers use in both emergency and nonemergency situations? A) Autocratic B) Democratic C) Chaotic D) Crisis
A) Autocratic
Answer: A
Level: I
NFPA Line Item: 4.2.1, 4.2.2
Page: 130
In which situation is strong autocratic leadership the most essential?
A) Executing orders to evacuate a building
B) Making sure undesirable duties are completed
C) Gathering everyone’s ideas on how to handle routine medical calls
D) Keeping apparatus checks logged and current
A) Executing orders to evacuate a building
Answer: A
Level: I
NFPA Line Item: 4.2.1
Page: 132
Which phrase best describes the types of incidents for which Fire Officers should conduct a brief
review as soon as possible after the incident?
A) All incidents
B) Routine incidents
C) Incidents with poor outcomes
D) High-profile incidents
A) All incidents
Answer: A
Level: I
NFPA Line Item: 4.2.1
Page: 133
According to Studies of Social Power, which type of power is demonstrated when a fire fighter
complies with an order to avoid punishment?
A) Reward
B) Referent
C) Coercive
D) Legitimate
C) Coercive
Answer: C
Level: I
NFPA Line Item: N/A
Page: 130
Which of the following is a key component of leading? A) Motivating B) Delegating C) Empathizing D) Following
A) Motivating
Answer: A
Level: II
NFPA Line Item: 5.2.1
Page: 135
What must the first-arriving Company-level Fire Officer provide to the dispatch center upon arrival at an incident scene? A) Assignment of crew members B) Description of probable outcome C) Personnel accountability report D) Verbal picture of the scene
D) Verbal picture of the scene’
Answer: D
Level: I
NFPA Line Item: 4.2.1
Page: 133
“The process of achieving proficiency through instruction and hands-on practice in the operation
of equipment and systems” is the definition of __________.
A) training
B) coaching
C) mastery
D) learning
A) training
Answer: A
Level: I/II
NFPA Line Item: N/A
Page: 142
\_\_\_\_\_\_\_\_\_\_\_\_\_ is the process of imparting knowledge or skill through systematic instruction. A) Teaching B) Education C) Training D) Mentoring
B) Education
Answer: B
Level: II
NFPA Line Item: N/A
Page: 152
A formal training program includes both skills practice and \_\_\_\_\_\_\_\_\_\_. A) individual study B) classroom time C) peer review D) remediation
B) classroom time
Answer: B
Level: I
NFPA Line Item: N/A
Page: 142
The practice of having multiple companies that might respond together, do pre-incident planning
together in their response area is viewed as __________________________.
A) a dangerous practice that leaves an excessive percentage of the response area uncovered
B) a well-intentioned but ineffective idea that has lost popularity
C) creating an inordinate amount of inconvenience and disruption for occupants of the target facility
D) an excellent method of improving coordination between companies
D) an excellent method of improving coordination between companies
Answer: D
Level: I
NFPA Line Item: N/A
Page: 143
What is the first step of the four-step method of instruction? A) Preparation B) Motivation C) Analysis D) Instruction
A) Preparation
Answer: A
Level: I
NFPA Line Item: N/A
Page: 143
Who typically determines the need for focused training? A) Fire fighters B) An Officer or the Department C) A board of instructors D) An accreditation committee
B) An Officer or the Department
Answer: B
Level: I
NFPA Line Item: N/A
Page: 143