New Product Development Flashcards

1
Q

New Product Development

A

Can be expensive, risky and time-consuming (when built in-house).

New products essential to corporate success.
Risky venture.
Failure must be tolerated.
Could be different packaging or completely different product.

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2
Q

New Product Development: Why?

A

Changing customer taste, technological advances, competitive pressure.

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3
Q

Managing Brands and Products

A

Product mix or portfolio decisions.
Individual product decisions.
Product attribute decisions.
Branding decisions.

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4
Q

The Product Lifecycle

A

Some products terminated and replaced with others.
Marketing concept and strategy revised as products go through stages.
Some have a quick lifecycle, some last forever.

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5
Q

New Product Development: Risk Level

A

Product replacements.
Addition to existing lines.
New lines.
New to the world products.

Ranked lowest to highest risk.

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6
Q

Product Replacements: Why?

A

Keep up with changing tastes.
Prevent obsolescence of existing products.
Protect and maintain market share.
Cannibalise own products before other firms do so.

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7
Q

Addition to Existing Lines: Why?

A

Greater depth for the company.
Increased customer choice set.
Address heterogenous demands of the market.
Widen market coverage.

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8
Q

New Product Lines: Why?

A

Greater product breadth.
Enter new markets.
Better serve specific segments of a wider market.
Capitalise on existing products - complementary, e.g. Apple iPhone and iMac.

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9
Q

New to the World Products: Why?

A

Create entirely new markets.
Transform and reconfigure existing markets.
Patent IP rights through technological breakthroughs.

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10
Q

Idea Generation: Internal

A

Through:

R & D Department.
Focus groups.
Employees.

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11
Q

Idea Generation: External

A

Through:

Examining competitors.
Supplier suggestions.
Customer feedback, e.g. Fractal Design website.
Consumer/customer panels.

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12
Q

Idea Screening: Evaluation

A

Commercial value of the idea.
Attractiveness of the market.
Fit been product and company objectives.
Capability to produce and market the product.

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13
Q

Idea Screening: Questions to Ask

A

Unique benefit compared to existing product portfolio?
Unique benefit compared to competitor products?
Superior benefit to customers?
Size and growth potential of the segment.
Will it be profitable?

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14
Q

Idea Screening: Benefits

A

Eliminate ideas that aren’t commercially viable.
Avoid the risk of prouct failure.
Seperate feasible from not yet feasible.
Eliminate ideas not in line with the company strategy.

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15
Q

Concept Testing

A

Tested to avoid breaching existing patents and IP. Potential customers asked and judged in artificial market.

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16
Q

Business Analysis

A

Businesses try to estimate:

Sales volume.
Costs and profits.
Target market, size, and growth potential.
Projected product acceptance.

17
Q

Pricing Decisions

A

Based on:

Break even analysis.
Customer feedback and competition.

18
Q

Product Development

A

Assembly of the product - Integration of people from all departments. Prototypes go through tests and alterations.

19
Q

Market Testing

A

Validates earlier projections through experiments - testing depends on characteristics of the product.

Consumer acceptance measured through simulated market test and test marketing.

20
Q

Commercialisation

A

Product launch - full scale market introduction of new products.

21
Q

New Service Development: Style Changes

A

No process or performance changes.

22
Q

New Service Development: Service Improvements

A

Most common - modest performance changes to core product or service.

23
Q

New Service Development: Supplementary Service Innovations

A

Adding extra elements to existing core service.

24
Q

New Service Development: Process-line Extensions

A

New ways of delivering existing products - add low contact distribution channel to existing high contact distribution channel.

25
Q

New Service Development: Product Line Extensions

A

Adding to current product lines.

26
Q

New Service Development: Major Process Innovations

A

New processes to deliver existing core products.

27
Q

New Service Development: Major Service Innovations

A

New products for new markets.

Includes both new service characteristics and new processes.