Network Troubleshooting Flashcards

1
Q

What are the basic steps in network troubleshooting?

A

Identify the problem, establish a theory of probable cause, test the theory, establish a plan of action, implement the solution, verify full system functionality, and document findings.

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2
Q

What tools are commonly used for testing network cables?

A

Cable testers, tone generators, loopback plugs, and multimeters.

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3
Q

What are common causes of network latency?

A

High traffic, bandwidth limitations, hardware issues, configuration errors, and distance.

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4
Q

What are common causes of network connectivity issues?

A

Incorrect IP configuration, faulty cables, hardware failures, DNS issues, and misconfigured firewalls.

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5
Q

What are common issues in wireless networks and how can they be resolved?

A

Interference, signal strength, channel overlap; resolved by changing channels, upgrading hardware, repositioning devices, and using repeaters or extenders.

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6
Q

What are the uses of traceroute and ping in network troubleshooting?

A

Traceroute tracks the path packets take to reach a destination, identifying points of failure, while ping checks the availability and response time of a networked device.

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7
Q

What is the purpose of a loopback test?

A

To test the functionality of network interfaces and cables by sending a signal back to the sender.

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