NCLEX style Chapter 9 Hill&How Flashcards
Which of the following is an example of one-way communication?
a) “You are telling me you have pain. Where is your pain and when did it start?”
b) A nurse educates and clarifies medication instructions with a client.
c) “Give me your arm. I’m going to take your blood pressure.”
d) A nurse repeats a physician’s order to the physician for accuracy.
C) give me your arm. im going to take your blood pressure
Which of the following is a true statement about communication?
a) Verbal, nonverbal, and effective communication must be congruent for the communication to be honest.
b) Common expressions are not appropriate for clients.
c) Medical jargon is usually helpful when communicating with clients.
d) Cultural characteristics do not influence communication.
A) Verbal, nonverbal and effective communication must be congruent for the communication to be honest.
Physical appearance is part of which communication method?
a) Two-way
b) Nonverbal
c) Effective
d) One-way
b) nonverbal
A client reports that his chest hurts. The nurse asks where exactly it hurts. This is an example of what type of active-listening behavior?
a) Summarizing
b) Reflection
c) Restating
d) Clarification
D) Clarification
A nurse asks a client when her pain started. This is an example of what type of question?
a) Closed-ended
b) Effective
c) Open-ended
d) Focused
a) closed ended
A nurse tells a depressed client that all depressed people feel the same way. This is an example of what type of communication block?
a) False reassurance
b) Pat answers
c) Chiding
d) Belittling
b) Pat answers
Which of the following is true about male and female communication differences?
a) Women ask fewer questions.
b) Men’s sentences are shorter and fewer.
c) Women nod to show agreement.
d) Men make fewer demands.
b) Mens sentences are fewer and shorter
Members of this culture have rapid and loud speech; close personal space; touch is common; shaking hands is a common greeting; and pain is public. Which culture is being described?
a) African American
b) Hmong American
c) Mexican American
d) American Indian
A) African Americans
Which of the following statements is true regarding communication in the elderly?
a) Most elderly think clearer at night.
b) Men see and hear equally well with both eyes and ears.
c) Women have more difficulty differentiating sounds from background noises.
d) Many female clients are orderly and satisfied with a smaller space.
D) many female clients are orderly and satisfied with a smaller space
________ refers to mood or emotion.
affect
