NBHWC test prep Flashcards
practice exam
Your client frequently has a lot to express and often goes off-topic. Which action best demonstrates the coach supporting the client when this happens?
A. Politely interrupt and steer the conversation back to the agenda.
B. Allow the client to explore their thoughts and feelings without interruption.
C. Ask the client if they want to go further with the original focus or this new topic.
D. Ask the client about what leads their mind to wander.
E. Offer what you’ve noticed and invite the client to express what is most helpful to them in what they want to get out of the coaching session.
E. Offer what you’ve noticed and invite the client to express what is most helpful to them in what they want to get out of the coaching session.
A client is struggling with following through with their actions between coaching sessions. How might the coach best support the client?
A. Text reminders to the client about their goals and progress.
B. Invite the client’s interest in homework tasks for the client between coaching sessions.
C. Hold the client responsible for not achieving their goals coming out of the coaching session.
D. Partner with the client to help them express what might be of most value for them in addressing their priorities.
E. Ask about what they need to stick to their plan.
D. Partner with the client to help them express what might be of most value for them in addressing their priorities.
Your client has been trying to quit smoking but has had several relapses. During your session, they say, “I’ll never be able to quit.”
What is the best response?
A. Express that relapses are a normal part of the process and ask the client if it is helpful to discuss strategies for handling them.
B. Suggest your client should try a different method, as the current one clearly isn’t working.
C. Remind your client to focus on what is working, even amidst some set backs.
D. Ask your client to recount the first time they smoked and explore why they started.
E. Validate their feelings of frustration and summarize the progress they have made so far to build confidence.
A. Express that relapses are a normal part of the process and ask the client if it is helpful to discuss strategies for handling them.
Your client has been struggling with stress management and has expressed feelings of being overwhelmed by their work responsibilities. During your session, they mention, “I just can’t handle this anymore.”
What is the best response?
A. Ask your client to describe a time when they successfully managed stress and how they can apply that to their current situation.
B. Explore with your client how taking a break from their work could be helpful to them.
C. Assure your client that everyone feels overwhelmed sometimes and they will find a way to get through it.
D. Ask your client to list all the things that are causing their stress and why they cannot handle them.
E. Ask if they have considered talking to a mental health professional for additional support.
E. Ask if they have considered talking to a mental health professional for additional support.
Exam Prep Question #258:
A 60-year-old male client just submitted his well-being assessment prior to his first coaching session. The client’s information includes the following: He is retired and spends most of his time gardening, walking his dog and playing pickleball daily. His total cholesterol is 165 mg/dL, blood pressure is 130/85, and BMI is 24. He has a waist circumference of 42 inches and reports walking about 8,000 steps per day. He has a family history of diabetes and has been advised to monitor his sugar intake.
Which of the following would the coach possibly note that may be most concerning in regard to risk of Type 2 diabetes and coronary artery disease?
A. Waist circumference
B. Blood pressure
C. Total cholesterol
D. BMI
E. Physical activity
A. Waist circumference
Your client is in their 4th coaching session and has been seeking coaching to address their blood pressure concerns. In a recent session he brings up the topic of incorporating regular movement into his lifestyle. The client shares “I can see how even going for a walk for 15 minutes at a time within a day would make a difference in my cardiovascular health. I also have no idea how I’d find the time and energy after working on the road most days of the week. It would take some figuring out how to fit it in”.
Which stage of change is the client likely in?
A. Planning
B. Contemplation
C. Pre-contemplation
D. Ambivalence
E. Action
B. Contemplation
Your client Jessica, a 37-year-old woman, is considering going back to school for a master’s degree. She’s worried about how realistic it might be to have time to take online classes, while working full time. She also wants to make sure she doesn’t lose her consistent exercise schedule as she competes in recreational sport and fitness events.
Which of the following is the most appropriate response as the coach?
A. In our coaching sessions we can make sure you stay on top of it through the accountability.
B. With your priorities of exercise and working full time, is now the right time to consider going back to school?
C. It’s common for a lot of clients to worry about how to juggle it all; my client last year started back to school and is doing great.
D. What do you hope to gain from coaching that would support this decision?
E. What’s the greatest roadblock for you to accomplish this?
D. What do you hope to gain from coaching that would support this decision?
Your client is in his 4th coaching session and is working on getting energy back amidst a busy lifestyle. He is currently juggling time between working full time with significant travel out of town, coaching hockey, and taking some continuing education courses. Your client wants to start prioritizing nutrition and rest time.
An appropriate role for a coach in supporting the client in his goals and implementing action is:
A. Ensuring the coach tracks the client’s goals.
B. Encouraging behavioural goals instead of outcome-based goals.
C. Ensuring the SMART goals are to be completed within the next 1-2 weeks.
D. Encouraging behavioral stretches while helping set a comfortable pace for the client’s learning and implementation of the client’s goal.
E. Ensuring the client is at least a 7 out of 10 on a motivational ruler.
D. Encouraging behavioral stretches while helping set a comfortable pace for the client’s learning and implementation of the client’s goal.
Client: I’m having a really hard time getting this project done at work. I’ve been stressed about it for two weeks. I don’t think I’m actually going to hit the target date for completion, however, I’m not totally sure about what’s keeping me stuck.
Coach: What’s your hunch about what’s going on?
Client: Well, this really shouldn’t be an issue for me, because I’ve done similar projects many times before. I actually applied for a promotion and the hiring director is part of this project. I really don’t want my work in the project to negatively impact my movement into a new role.
Coach: There’s more weighing on you than project completion alone; you want to showcase your skillsets and leave an impact on the hiring director.
Through reflective listening, what is the coach offering for the client here?
A. Supporting visioning work
B. Fostering client awareness and reframing
C. Facilitating decisional balance
D. Encouraging behavioral stretches
E. Supporting action
B. Fostering client awareness and reframing
Coach: I’ve heard you come up with a number of ideas to get started toward incorporating movement into your day. What do you think would be most helpful to you this week?
Client: I want to be more aware of how many steps I’m taking each day.
Coach: How will you gauge success?
Client: Each day I will try to have added 100 more steps than the last.
What is the coach supporting the client with?
A. Brainstorming
B. Appreciative inquiry
C. Specific problem solving
D. Agreement on accountability
E. Creating behavioural goals
E. Creating behavioural goals
A new client is coming into an early coaching session. She had received recommendations from her medical provider to start some behavioral changes, including becoming more active. The medical provider had expressed concerns with her being quite at risk. What health conditions increase the risk of heart disease?
A. Eating a diet high in saturated fats, trans fat, and cholesterol
B. Obesity, high blood pressure, diabetes mellitus, and unhealthy blood cholesterol levels
C. Not getting enough physical activity
D. Tobacco use and drinking too much alcohol
E. Eating a diet high in sodium
B. Obesity, high blood pressure, diabetes mellitus, and unhealthy blood cholesterol levels
A client expresses dissatisfaction with their current job and is considering a career change but is uncertain about their options. Which coaching approach would be most beneficial for helping the client explore what may guide them in decision making?
A. Exploring challenges
B. Inquiring about past successes
C. Inviting brainstorming
D. Values clarification
E. Bottom-lining
D. Values clarification
our client Janine, has been working with you for over a year. She has attained several goals in making nutritional changes in her life. Currently, she expresses frustration with her inability to adhere to a regular exercise routine despite recognizing its importance for her health. She mentions feeling stuck in a cycle of starting and stopping.
Which stage of change is the client most likely in?
A. Maintenance
B. Action
C. Precontemplation
D. Readiness
E. Preparation
B. Action
During a coaching session, a client expresses frustration with their lack of progress toward their goals and feels overwhelmed by competing priorities. In response to what the client has just expressed, which coaching skill would be most appropriate for the coach to utilize in this situation?
A. Active listening
B. Goal setting
C. Summarizing
D. Accountability
E. Appreciative Inquiry
A. Active listening
A client comes to their coaching session and is focused on improving their ability to manage stress, especially at work.
Client: It’s time for me to have a conversation with my boss about the struggles with my workload.
Coach: What’s coming up for you as you think about having the conversation?
Client: I really don’t want my boss to see me as incapable of handling my work duties. But, I’m leaving work completely exhausted and I’m not present and ready to have quality time with my family when I get home. This tells me it’s important. I can’t continue and things get worse.
Based on the above coaching conversation, which stage of change is the client most likely in?
A. Precontemplation
B. Decisional Balance
C. Action
D. Preparation
E. Contemplation
D. Preparation
