Navigating Through the Collaboration Hub

Question 1

After you login, what do you see?

Answer 1

The collaboration hub, which is the initial landing page

Question 2

The hub is split into three parts, describe them

Answer 2

• left side is the menu
• middle is the entry diagram
• upper right is the search and help area

Question 3

With authorisations, which 2 modes are available?

Answer 3

• public and preview mode

Question 4

What can you access in the menu?

Answer 4

• process diagrams, journey models, news feed, workflow tasks

Question 5

what is preview mode?

Answer 5

allows you to navigate through unpublished content if access rights are granted accordingly. it’s possible for those with modeler license to edit content directly from the hub

Question 6

How to find the E2E process with the process landscape?

Answer 6

1. go to collaboration hub
2. select the process map to open it
3. Select a specific area,
4. Open your process by clicking on the plus symbol,
5. You will land on the End-2-End Process.

Question 7

What additional information can you get about your process?

Answer 7

Documents
Description
Dictionary entries
Process roles
KPIs and more

Question 8

If you are looking at a process and aren’t familiar with the BPMN shapes what can you do?

Answer 8

get further information and a detailed description under the section ‘Legend’

Question 9

How to mark a process as a favourite?

Answer 9

Click on the star in the upper right hand corner of the e2e process

Question 10

Where can you view favourites?

Answer 10

the collaboration page homepage, left hand side

Question 11

Steps to complete tasks from workflows?

Answer 11

1. go to collaboration hub
2. click tasks on left hand side
3. click on the ones that are assigned to you and select approve if you’ve done them

Question 12

What is something you can do to monitor important KPIs and continuously improve your processes?

Answer 12

by displaying the analysis on the collaboration hub start page

Question 13

How to search for specific content

Answer 13

On the collaboration hub, at the top there is a search functionality, if you click on it you can also select the type of content eg. dictionary, task.. that you want

Question 14

How can you edit processes?

Answer 14

via preview mode

Question 15

How to edit and submit a process for approval?

Answer 15

it requires respective access rights and/or modeler license as well as an implemented approval workflow. Then you can publish again to submit it.

Question 16

If you have respective authroisation what can you do approval wise?

Answer 16

start the approval process for subprocesses linked to a process in bulk

Question 17

How does read confirmations work

Answer 17

A prompt is shown asking for you to confirm you read and reviewed the diagram, the process owner will then receive a notifcation with the names of those who read it.

Question 18

What needs to happen first in order for read confirmations to be in place?

Answer 18

it needs to be enabled by an administrator and is usually granted to the Process Owner