Navigating GUI Flashcards

1
Q

How does one identify a Cruise Later Booking?

A
  • Ship Name - Celebrity Passages
  • Ship Code - CP
  • Sail date - 01-01-2039
  • Cruise fare is $99,999

All Cruise Later bookings are created:

  • as guarantees
  • as cruise only
  • 6:00pm dining time must be assigned
  • without CruiseCare
  • The Cruise Later booking has no expiration - it can be converted at any time.
  • Taxes and fees are calculated upon conversion.
  • Booking can be transferred to any available Celebrity Cruises ship and sail date, there are no restrictions regarding
    itinerary or dates.
  • Not transferable to any other brand.
  • All markets are eligible.
  • Guests will be able to purchase up to 3 Cruise Later bookings and transfer these to anyone they nominate as long as it is done prior to converting over to a confirmed booking.
  • Individual bookings may be transferred into non-contracted groups. When the Cruise Later booking is moved, the deposit requirements of the group must be met for the OBC to be protected. We are not able to move them into CruiseTour groups due to a system limitation, and thus will be required to recreate the bookings assuming there is group space on the CruiseTour.
  • Cruise Later bookings created on or after 08/01/13 and before 01/01/20 will have OBC Values up to $200:
    4-5 nights OR Trans Atlantic/Pacific and repositioning cruises 6-9 nights 10-13 nights 14-15 nights 16+ nights*
    $50 $75 $100 $150 $200
    *Excludes Trans Atlantic/Pacific & Repositioning Cruises.
    Note: Panama Canal sailings are not considered Repositioning cruises therefore the OBC is based on the length of the cruise.
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2
Q

How much time does the guest have to take advantage of the ‘up to $500’ in Onboard Credit?

A

Guests will need to select a new ship and sail date within the first 90 days of the creation date in order to enjoy the onboard credit. If the Open Booking has not converted to a ship and sail date after the 90 days, they will not be eligible for the onboard credit any longer, only their deposit will be applicable to another cruise.

The expiration of the 90 days eligibility period will be listed in the supervisor notes.

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