My Submission Flashcards
ethics
What are the five rules of conduct?
- Act with honesty and integrity
- Maintain professional competence
- Provide a good quality and diligent service
- Treat people with respect and dignity
- Act in the public interest
What are your professional obligations to the RICS?
To complete 20 hours of CPD annually, with 50% being formal.
Provide any information requested by the RICS promptly
Cooperate with the RICS
What are firms’ professional obligations to the RICS?
Provide an annual return to include;
PI Details, any complaints, type of business, nature of clients, any training and further information requested.
Provide an example of where you acted in accordance with the Five Rules of Conduct or your company’s policies.
Following the success of a previous scheme, the Contractor provided their Client with my details to offer our services. Upon discussion with the Client, I was unable to offer the services under our Professional Indemnity Insurance and so could not offer our services. I did then advise on the services we could offer as an alternate proposal.
Provide an example of where you have dealt with a conflict of interest/ ethical issues.
When certifying a valuation, the Employer advised that the value should be below a certain value in order to benefit their cashflow. As CA, I noted this was a conflict of interest and could not do that as would be acting biasedly under my appointment. I therefore advised I had to act in accordance with my scope of service as a QS and value the works fairly.
What would you do if a Contractor offered you a gift at Christmas?
I would refer to my company’s gift policy. Dependent on the value of the gift, I would either disclose this accordingly or reject the gift politely and advise why it could not be received,
How would you compile an appointment?
I would initially understand the Client brief to confirm what services are required. Once agreed, I would confirm any exclusions within this scope of service. For example, typically RPP would exclude analysis of extension of time claims. I would then agree the fee for this works. In addition, I would ensure the scope of service are covered under our PI.
I have not produced an appointment however would ensure it aligns with the RICS standard form.
How would you agree a fee proposal?
I would review the scope of service and compile and activity schedule which schedules out my roles and responsibilities, and allocate an estimated amount of time per activity times by the hourly rate to provide a lump sum. Alternatively, I would include a percentage of the contract sum, as adjusted in the FA.
What would you typically exclude from a cost plan?
Land acquisition fees, design fees, inflation, insurances, working outside of normal hours, asbestos removal, fluctuations, phasing, fees
How do you manage a new client/ a new project?
I ensure all processes are agreed with the Client prior to commencing the works. For example, I would confirm their preferences for reports such as how frequently these are required. In addition I would ensure to act professionally and provide my scope of service as agreed.
How do you issue reports to the Client?
I ensure reports are issued at the frequency agreed, I provide the information in a coherent and easy to understand manner, provide any further supporting information or narrative as required and ensure the opportunity to discuss this further is provided. For example, when issuing a tender report, I scheduled a call for the following day after the report was issued, to allow time for the Client to review this and then provide the opportunity to review the report over a teams call to present and discuss in more detail and answer any initial queries.
What do you understand communication to be?
I understand communication is the process of exchanging information and can be completed in different manners such as verbally, in writing, online over email or through other mediums.
What do you understand negotiation to be?
The process of concluding a disagreement to reach an agreement between parties.
How do you present written communication?
I ensure written communication, such as via emails, is professional, grammatically checked and issued to the correct personnel. I understand that emails can be used in court proceedings and considered written instructions and so must take care when issuing any information.
How do you manage negotiations?
I ensure to provide a professional and calm environment where all parties are allowed to present their opinions without interruption. I understand the benefit of including a mediator who is unbiased and not involved in the disagreement to manage the process.
How would you structure a progress meeting?
I would begin my ensuring all parties have met each other and undertake apologies and introductions. Following this, I would review outstanding actions from the previous meeting. Then, I would include a section for the contractors report to be delivered to include an update on programme and any issues to report or discuss and then followed by Consultant reports/ matters to pick up design issues. following this, I would provide a CA/EA report. Then, any employers matters, followed by any other business and agreeing the time and date for the next meeting.
How would you formalise verbal communciation?
If via a call or in person, I would issue an email / written communication to confirm the discussion and request that the other party, by return, confirms their agreement to the record of the conversation. If in a meeting, I would record this in the meeting minutes and circulate to all parties for their review.
can you provide an example of where you negotiated costs?
I frequently negotiate variation accounts, final accounts and tenders. For example, on a car showroom scheme there were a large number of changes and so these were reviewed and negotiated in detail to agree fair and reasonable costs for the works. I would obtain quotations for the works or alternatively carry out my own estimate and compare the two to review with the Contractor.
FA: Costs submitted by C for additional works required to complete the scheme. Omitted in initial discussions as no change under Clause 5.1 however reviewed with Client to determine fair and reasonable, reviewed costs fair and acceptable to both parties and agreed this.
What do you include in an Employers Agent Report?
On the BMW Car showroom scheme, I was responsible for both the main contract works and directs packages and so the Employers Agent report provided an update to the Employer on both. The report included key progress in the last period, activities in the coming month, any delays to report, key risk items and their owner/level of risk, outstanding information from any parties, including the employer and a general update on the direct packages i.e. timescales, works to complete etc.
What is the main Health and safety legislation?
Health and Safety at Work Act (1974)
Identifies responsibility of the Employer and Employees when at work to keep themselves and others safe.
What are the CDM Regulations?
Aim to improve health and safety in the industry by providing rules and guidance on health and safety and planning.
What is the structure of the CDM Regulations?
Introduction.
Part 1 - Commencement, interpretation and application.
Part 2 - Client duties.
Part 3 - Health & Safety Duties and Roles.
Part 4 - General requirements for all construction sites.
Part 5 - General.
How do you mitigate exposure to asbestos?
Undertake an asbestos R&D survey prior to commencing works. If asbestos is discovered, clear the area, do not disturb it, remove any clothing that may have come into contact, wash yourself and prevent further disturbance until it can be reported and the relevant action taken place
What CSCS card do you hold?
I undertook the Manager and Professionals course and have obtained a red apprentice card.