Conflict Avoidance, Management and Dispute Resolution Flashcards

1
Q

What is partnering?

A
  • A concept that can be applied to procurement
  • Co-operative relationship between business partners to improve performance in delivery
  • Collaborative, non-adversarial
  • Initiated through partnering charter, or two-party contract aligned to partnering.
  • Reduces disputes, win-win culture, but can be abused.
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2
Q

Why would robust tender process reduce the likelihood of disputes?

A

Reduces the likelihood of complaints

Tender price obtained for works that client wants

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3
Q

Why would robust contract documentation reduce the likelihood of disputes?

A
  • No conflicting information
  • Responsibilities of both parties clear and understood, no conflict
  • Client can be sure the contractor is going to carry out the works they want if the contract documents are tight
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4
Q

Which ADR method is preferable?

A

Mediation > adjudication > arbritration

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5
Q

Which ADR method would you use if the contract is silent?

A

Adjudication is a statutory right

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6
Q

How does the construction act reduce conflict within the industry?

A
  • Right for periodic payments
  • No “IF” contracts, so contractor must pay subbies regardless of agreement between client and MC
  • Right to suspend work on non payment promotes swift payment
  • right to adjudication
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7
Q

What are the dispute resolution methods in JCT DB and IC 2016?

A

Mediation, adjudication, arbritration

Adjudication is default

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8
Q

What are the pros/cons of mediation?

A
  • Where a third party mediator is appointed to assist in the negotiation of a resolution to a dispute
  • Different types of mediation, e.g. evaluative, facilitative, settlement
  • No power to award costs
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9
Q

What are the pros/cons of adjudication?

A
  • Contractual or statutory procedure for swift interim dispute resolution
  • Provided by a third party adjudicator selected by parties in dispute
  • Purely based on documentary submissions
  • Decisions are binding unless and until revised by arbitration or litigation post-completion
  • No power to award costs
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10
Q

What are the pros/cons of arbitration?

A
  • A procedure in which both sides agree to let an impartial third party decide the case
  • May be a lawyer or expert in the field of dispute, or in some cases an arbitration panel
  • Arbitrators “award” is legally binding and can be enforced through the courts. (Can award costs)
  • No appeal except under special circumstances
  • Arbitrators have powers to ascertain facts as opposed to just review submissions
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11
Q

What is litigation?

A
The process of engaging in or contesting legal action in court as means of resolving a dispute.
Pros
- Highest quality
- Judges can compel parties to comply
- Defined rights of appeal in cases where errors of fact or law are made
Cons
- Expensive
- Longer time period to obtain judgement
- Public
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12
Q

What are the timelines for adjudication?

A
  • Notice of intention to adjudicate must be submitted by one party to the other
  • Adjudicator appointed within 7 days of notice
  • Decision made within 28 days of appointment (can be extended to 42)
  • Adjudication is confidential and a statutory right
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13
Q

Please can you give me some examples of how you avoid conflict in your day to day

A

In job:

  • Understand personalities and tailor the way I communicate with those people
  • Polite and courteous

In tendering

  • Prepare robust tender docs
  • Robust contract docs
  • Follow JCT Tender Practice note + RICS Tendering Strategies guidance
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14
Q

Name non-binding forms of dispute resolution

A

Negotiation, mediation, conciliation

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15
Q

What are the different types of arbitration

A

a. Short hearing
b. Documents only
c. Full hearing

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16
Q

What must be in place for arbitration to happen?

A

Must be a written agreement as part of the contract

17
Q

What are the timescales for arbitration?

A
Stage 1: Initiating the arbitration
Stage 2: Appointment of arbitrator
Stage 3: Preliminary meeting
Stage 4: Statement of claim and response
Stage 5: Discovery period
Stage 6: Interchange of evidence
Stage 7: Hearing
Stage 8: Award
18
Q

What courts are litigation trials held at?

A

Technology and Construction Court

19
Q

How long does adjudication take?

A

28 days from imforming adjudicator, can be extended to 42

20
Q

How would you avoid conflict in your day to day job?

A
  • Act fairly
  • Do not show bias
  • Carry out work diligently, deliver within timescales etc