MT Laws & Histopathology Flashcards
During the morning rush, your laboratory manager comes into the laboratory and starts explaining a
new policy regarding vacation requests. Word spreads of the change throughout the day, and the message has changed somewhat. Several in the laboratory are upset and complain to the laboratory manager. Which of the following actions is the most appropriate way to handle such a situation?
a. Nothing should be changed, it was handled appropriately
b. The manager should have posted the change on the bulletin board in the break room
c. The manager should have announced the policy on each shift
d. The manager should have discussed and distributed the policy at a laboratory meeting, or several laboratory meetings, so that all employees heard the policy from the manager
d. The manager should have discussed and distributed the policy at a laboratory meeting, or several laboratory meetings, so that all employees heard the policy from the manager
What is the most important role of the manager in charge?
a. Independent decision making
b. Communication
c. Informal discussions
d. None of the above
b. Communication
Your laboratory was just inspected by CAP. Your inspector noted a phase I (lower level) citation that the hematology laboratory space is quite small. What action should the laboratory take?
a. Submit a written plan to CAP outlining that the laboratory will reorganize the space to meet the needs of the department
b. Immediately begin remodeling the laboratory, because this type of citation must be corrected within 30 days
c. Ignore the phase I citation, because it is only a recommendation
d. Reply to the CAP that space issue is not their concern
a. Submit a written plan to CAP outlining that the laboratory will reorganize the space to meet the needs of the department
The role of NAACLS is to:
a. Accredit laboratories
b. Offer certification examinations
c. Offer continuing education
d. Accredit educational programs
d. Accredit educational programs
COLA is similar to which of the following agencies?
a. CAP
b. TJC
c. AABB
d. ASCLS
a. CAP
Your laboratory is going to begin offering drug testing to local employers. While setting up the laboratory, you will likely work with which of the following agencies for accreditation of the laboratory?
a. COLA
b. SAMHSA
c. AABB
d. CLSI
b. SAMHSA
Match the following three agencies with the correct application
they oversee.
__ CMS
__ FDA
__ DOT
a. Regulates shipments of human specimens
b. Approves new testing procedures and methods
c. Regulate laboratory testing via CLIA
c. CMS
b. FDA
a. DOT
Job descriptions can be viewed as a summary of the findings obtained from a job analysis.
a. True
b. False
a. True
Which of the following items should not be contained within a job advertisement?
a. Name of organization
b. Starting salary
c. Position title
d. Certification/licensure requirements
b. Starting salary
Which of the following qualifications is(are) necessary to be an effective evaluator?
a. Knowledge of job and work being done
b. Proximity to the person being judged
c. Time to conduct the review
d. All of the above
d. All of the above
There is no relationship between an evaluation instrument and the job description.
a. True
b. False
b. False
Rewards such as a reserved parking spot or the ability to attend conferences may be used to recognize employee accomplishments.
a. True
b. False
a. True
Which of the following is a benefit of teams in the workplace?
a. Sense of accomplishment
b. Increased communication
c. Relief for employees
d. All of the above
d. All of the above
Which of the following is a category for justification of capital expenditures?
a. Replacement
b. Cost reduction
c. New equipment
d. All of the above
d. All of the above
Which of the following government regulations apply standards for employers to apply for medical leave of absence:
a. CAP
b. FMLA
c. CLMA
d. CLSI
b. FMLA
You are the lead chemistry MLS. Your laboratory manager has asked you to evaluate two new methods for cholesterol analysis. In your evaluation, you found that method A was very accurate and precise and that method B was not very accurate and precise. However, the laboratory will make more money by investing in method B. Which of the following decisions would exhibit professionalism?
a. Recommend method A to your laboratory manager. It is important that the laboratory produce the most accurate and precise results
b. Recommend method B to your laboratory manager. It is important that the laboratory make as much money as possible
c. State that you are unable to make a recommendation, because no difference in the methods was noted
d. Recommend that you need more time to evaluate both methods
a. Recommend method A to your laboratory manager. It is important that the laboratory produce the most accurate and precise results
The three Rs of customer service include results, relationships, and reliability.
a. True
b. False
b. False
Legal personnel issues in the clinical laboratory include all of the following except:
a. Medical leaves
b. Reimbursement
c. Termination procedures
d. Interview questions
b. Reimbursement
Which of the following regulates overtime pay?
a. NLRB
b. FLSA
c. EPA
d. FMLA
b. FLSA