Motivational Theorys Flashcards

1
Q

What is the name of Taylor’s theory?

A

Scientific approach

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2
Q

What does Taylor’s theory involve

A
  • Jobs are broken down into simple task and then the best suited candidates would be trained to specialise in that task.
  • workers paid via piece rate
  • reward increases productivity
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3
Q

Limitations of Taylor’s theory

A
  • doesn’t take into account psychological factors
  • outdated, as workers look for job satisfaction
  • not suitable for all jobs
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4
Q

What is Mayo’s theory

A

Psychological factors are important

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5
Q

What does Mayo’s theory involve

A
  • a workplace is a social system and people like to work in groups
  • employees respond to changes in the working environment
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6
Q

What is the name of McClelland’s theory?

A

Three needs theory

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7
Q

What are the three needs of McClelland’s theory

A
  • achievement
  • affiliation
  • power
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8
Q

What are the achievement characteristics?

A
  • has a strong need to set and accomplish challenging goals

- takes calculated risks to accomplish their goals

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9
Q

What are the affiliation characteristics?

A
  • wants to belong to the group

- favours collaboration over competition

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10
Q

What are the power characteristics?

A
  • likes to win arguments

- wants to control and influence others

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11
Q

What are the key points of the three needs theory?

A
  • if one of the needs is more dominate, it will influence a workers behaviours
  • McClelland believed that if an employees dominant need is identified, then they can be managed and thus motivated appropriately.
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12
Q

Limitations of the three needs theory

A
  • meeting employees’ needs will not always be beneficial for the organisation
  • meeting one employees need may demotivate other employees
  • employees often need to be an ‘all rounder’
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13
Q

What is the name of Herzberg’s theory

A

Two factor theory

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14
Q

What are the two factors in the Two Factory theory

A

hygiene and motivating factors

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15
Q

What are hygiene factors?

A

These factors are pay and working conditions. Things that people expect and should have. With the absence of them it causes dissatisfaction.

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16
Q

What are motivating factors?

A

Factors that make people more efficient for example enrichment, recognition, praise, rewarding work and empowerment.

17
Q

Limitations of the Two Factory theory

A
  • workers may classify factors in different ways
  • some people may be motivated by hygiene factors - particularly the environment (eg google)
  • may be a challenge to enrich and empower unskilled workers.
18
Q

What is the name of Maslow’s theory?

A

Hierarchy of needs

19
Q

What are the hierarchy of needs in order from top to bottom?

A

Self actualisation, self esteem, social needs, safety, physiological need

20
Q

What did Maslow say about his theory?

A

Human beings are motivated by a series of fundamental needs, building upon the foundation of its predecessor.

21
Q

What is the name of Vroom’s theory

A

Expectancy theory formula

22
Q

What is the Expectancy Theory Formula

A

Expectancy x Instrumentality x Valance

23
Q

What is expectancy? (Vroom)

A

Whether the employee believes they are able to fulfil a task

24
Q

What is instrumentality? (Vroom)

A

This is the belief that if you perform well that a valued outcome will be received.

25
Q

What is valence? (Vroom)

A

This refers to the value that they place on the reward on offer

26
Q

How to calculate Vroom’s theory?

A

All elements are measured between 0 and 1. For example, a task measured as 0.75 is believed to be more achievable than one measured as 0.45

27
Q

Limitations of Vroom’s theory

A
  • placing values on expectancy valence and instrumentality is subject to opinion.
  • people place different values on rewards
  • rewards might be difficult to correlate