Motivational theories Flashcards

1
Q

What is Maslow’s hierarchy of needs ?

A

Peoples reasons to go to work change over time

Self actualisation - full potential
Esteemed needs - Prestige
Belonginess - Marriage / kids
Safety - Job security
Physiological - Food , shelter

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2
Q

What are some problems with Maslow’s approach ?

A

Difficult to see which level one is on

Some rewards fit in more than one level ( money )

Self actualisation is never achieved

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3
Q

What is Taylors scientific management ?

A

Assessing the time it takes a worker to do a job - Try and find a way of speeding it up

Through supervision and payment per unit

Fair days pay for a fair days work

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4
Q

What are some issues with Taylors scientific management ?

A

Not everyone is money motivated

Price rate is not suitable for small business

Best methods might not suit all industries or workers

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5
Q

What was Mayo’s relations school ?

A

Though workers are motivated by conditions - skill of coworkers - money

Workers are motivated by how they interact in teams where they make their decisions

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6
Q

What was Hertzberg’s two factor theory ?

A

Asked 200 people what motivated them

Motivators- Acheivement + recognition
Hygiene- Policies + salary + conditions + coworkers

Money did not always motivate everyone

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7
Q

What are some negatives of herzberg’s research ?

A

Job enrichment is expensive

Findings based on a small sample

Similar surveys obtained different results

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8
Q

What was McClelland’s 3 needs theory ?

A

Achievement- Likes a challenge + wants feedback

Affiliation- Enjoys team work + people focused

Power- Likes influence + status + recognition

If one of these needs are dominant it will influence a persons behavior

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9
Q

What was Vrooms Expectancy theory ?

A

Mental processes a person goes through when making a decision on a choice of actions

Expectancy - Do they think they will achieve the task ( 0-1 )

Valance - Based of the value of the reward (1-0 )

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10
Q

What was Drucker’s Motivational theory ?

A

The most important asset in the company is the employees

Recognise them as people - not a cost - invest in them

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11
Q

What was Edwin Locke’s theory ?

A

Giving appropriate goals will help them feel motivated to achieve it

Clarify goals - Make them challenging - Give feedback - Get them committed to it - must be achievable

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12
Q

What was Tom Peters Theory of motivation ?

A

Stated that you should :

Acknowledge effort + achievement

Encourage employees

Try to offer continuous employment ( sense of security )

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13
Q
A
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