Motivation Theory: Taylor (Scientific Management)

Question 1

Taylor’s approach to Management & Motivation:

Answer 1

• Work study, Identify, Train, Reward

Question 2

Taylor’s view on what motivated people

Answer 2

Financial rewards

Question 3

Implications of Taylor’s Theory of Motivation

Answer 3

• Managers should maintain close control and supervision over employees
• Autocratic style of management & leadership
• Motivate workers using piece-rate payment (pay based on how much produced)

Question 4

What is this theory focused on?

Answer 4

Efficiency and productivity

Question 5

What is this approach to management based on?

Answer 5

• Measurement of what can be done better and how
• Monitoring to ensure targets met
• Control through analysis

Question 6

Examples of businesses who have been criticised for using piece rates:

Answer 6

• Amazon
• Primark: fast fashion brands been criticised for sourcing garment and other products from suppliers who use piece rates to reward employees