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Domain 3 > Motivation/MGMT theory > Flashcards

Motivation/MGMT theory Flashcards

1
Q

-Physiological, Safety, Social, Self Esteem, Self Realization

-Please, Stop, Saying, Stupid, Stuff

A

Maslow’s

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2
Q

clothes, food, shelter, benefits, working environment, schedule, pay

A

Physiological Needs

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3
Q

job security, retirement, insurance

A

Safety needs

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4
Q

acceptance, affiliation, belonging

A

Social needs

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5
Q

Job title, promotion, recognition, praise, rewards

A

Self-Esteem Needs

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6
Q

job enrichment, extra training

A

Self-realization needs

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7
Q

Hershey’s M & M
Maint: normal satisfiers
Motiv: extra-recog, growths, accomp, responsibility

A

Herzberg’s Two-Factor

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8
Q

-being watched changes outcome
-placebo

A

Hawthorne

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9
Q

Leadership Styles

A

Adobe Clearly Built PDF
-Autocratic
-Consultative
-Bureacratic
-Participative
-Democratic
-Free Rein

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10
Q

Every, Business, Creates, Policies

-Expoitative
-Benevelent
-Consultative
-Participative

-1,2-job-centered

A

Likert

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11
Q

Micheal Scott
-unqualified promotion

A

Peter Principes

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12
Q

-Mgmt coordinates most work
-TSA

A

trad/classical theory

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13
Q

-org as a social system
-water cooler moments

A

Human Relations Theory

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14
Q

loyalty

A

ouchi

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15
Q

-looks at org as a whole, separate systems working collectively for same goal

-changes in 1 subsystem, might effect another

A

Systems Theory

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16
Q

Inputs, Transformation, Outputs

A

System Components

17
Q

Katz’s 3 skills
-iTCH

A

-tech, human, conceptual

18
Q

holding others accountable to perform a required task

A

authority

19
Q

effectiveness of process improvement tool

A

Plan-Do-Study-Act (PDSA)

20
Q

task and relationship

A

Hersey-Blanchard

21
Q

planning and control mgmt tool

A

PERT chart

22
Q

country club & middle of road mgmt

A

blake and mccanse

23
Q

different inputs, same output

A

equifinality

24
Q

ethics:
-patients have capacity and self-determination to make decisions

ex: informed consent

A

Autonomy

25
Q

income statement & balance sheet indicate

A

operational effectiveness

26
Q

ethics/intent not to inflict harm

ex: disclosing risk in a study

A

non-maleficence

Domain 3 (2 decks)

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