Motivation/MGMT theory Flashcards
-Physiological, Safety, Social, Self Esteem, Self Realization
-Please, Stop, Saying, Stupid, Stuff
Maslow’s
clothes, food, shelter, benefits, working environment, schedule, pay
Physiological Needs
job security, retirement, insurance
Safety needs
acceptance, affiliation, belonging
Social needs
Job title, promotion, recognition, praise, rewards
Self-Esteem Needs
job enrichment, extra training
Self-realization needs
Hershey’s M & M
Maint: normal satisfiers
Motiv: extra-recog, growths, accomp, responsibility
Herzberg’s Two-Factor
-being watched changes outcome
-placebo
Hawthorne
Leadership Styles
Adobe Clearly Built PDF
-Autocratic
-Consultative
-Bureacratic
-Participative
-Democratic
-Free Rein
Every, Business, Creates, Policies
-Expoitative
-Benevelent
-Consultative
-Participative
-1,2-job-centered
Likert
Micheal Scott
-unqualified promotion
Peter Principes
-Mgmt coordinates most work
-TSA
trad/classical theory
-org as a social system
-water cooler moments
Human Relations Theory
loyalty
ouchi
-looks at org as a whole, separate systems working collectively for same goal
-changes in 1 subsystem, might effect another
Systems Theory
Inputs, Transformation, Outputs
System Components
Katz’s 3 skills
-iTCH
-tech, human, conceptual
holding others accountable to perform a required task
authority
effectiveness of process improvement tool
Plan-Do-Study-Act (PDSA)
task and relationship
Hersey-Blanchard
planning and control mgmt tool
PERT chart
country club & middle of road mgmt
blake and mccanse
different inputs, same output
equifinality
ethics:
-patients have capacity and self-determination to make decisions
ex: informed consent
Autonomy
