motivation and leadership Flashcards
importance of motivation
- higher productivity
- higher quality production
- lower absenteeism
- lower staff turnover
Maslow’s hierarchy
A person starts at the bottom of the hierarchy and seek to move up levels. Once a particular need has been satisfied, it no longer acts as motivator for the individual.
- Physiological/basic
- Safety
- Social/Love
- Esteem
- Self-actualisation
Hertzbergs theory of motivation
Frederick Hertzberg developed a theory of motivation which contends that employees are motivated by two sets of factors.
Motivator: factors which increase motivation and job satisfaction; and
Hygiene: factors which, if not present, result in decreased motivation or dissatisfaction
motivator factors
- Opportunities for promotion
- Recognition and praise
- Being given responsibility
- Being give a particular challenge
- Sense of personal achievement
- Personal growth
hygiene factors
- Fair salary
- Quality of supervision
- Job security
- Good working relationships
- Access to the right tools and equipment
- Good working conditions
- Company policies
commission
Employees are paid a percentage of the value of their sales.
time rate
Employees are paid for the time that they work at a set amount per hour or per day.
piece rate
Employees are paid for each item they produce.
performance related pay
Employees who reach a certain standard or achieve a certain target will be given a pay rise.
bonus
Employees receive an additional sum on top of their basic salary for achieving targets set by the organisation
profit sharing
Employees receive a share or percentage of the profit made by the organisation.
flexible working practices
Flexible working gives employees some choice over when, where and how many hours they work.
Part-time working
An employee works only part of the week.
job share
Two people share the duties and salary of one full-time position.
Homeworking
Employees work away from the workplace, from home or at another premises.
