Motivation

Question 1

What is the definition of motivation?

Answer 1

The willingness to achieve a target or goal. (Motivation requires external stimulus)
The will to work because of enjoying the work for its own sake. (Motivation comes from within the individual employees)

Question 2

What are the benefits of having a motivate workforce?

Answer 2

Workers absenteeism likely to be low.
Workforce likely to be more productive and producing high quality products.
Motivated employees are more likely to offer ideas and suggestions.
Labour turnover likely to be low.

Question 3

Maslows hierarchy

Answer 3

Physiological needs - Safety needs - Social needs - Esteem needs - Self actualisation

Question 4

Factors that enhance job satisfaction and motivation

Answer 4

Achievement 
Recognition for achievement
Work itself
Responsibility
 Growth
Advancement

Question 5

Theory X

Answer 5

A theory of how managers view their subordinates.
The average employees dislikes work and will avoid it if they can.
Unsupervised employees will not perform efficiently.
Employees are motivated by money.
The average person prefers to be told what to do, and wants to avoid responsibility.
Employees are not ambitious.

Question 6

Theory Y

Answer 6

Effort in work is as natural as work and play.
Employees are able to work efficiently without constant supervision.
Commitment to objectives is a function of rewards associated with their achievement.
Employees usually accept and often seek responsibility.