Motivation

Question 1

Motivation

Answer 1

the psychological processes that underlie the direction, intensity, and the persistence of behavior or thought

Question 2

3 components of motivation

Answer 2

direction, intensity, persistence

Question 3

direction

Answer 3

what an individual is attending to at a given time

Question 4

intensity

Answer 4

the amount of effort being invested in an activity

Question 5

persistence

Answer 5

how long that activity is the focus of one’s attention

Question 6

performance

Answer 6

ability x motivation x opportunity

Question 7

two types of motivation

Answer 7

extrinsic, intrinsic

Question 8

extrinsic motivation

Answer 8

results from potential or actual receipt of external rewards such as recognition, money, or a promotion

Question 9

intrinsic motivation

Answer 9

occurs when an individual is inspired by the positive internal feelings that are generated by doing well.

Question 10

two fundamental perspectives

Answer 10

content theories, process theories

Question 11

content theories

Answer 11

identify internal factors such as needs and satisfaction that energize employee motivation
“what motivates”

Question 12

process theories

Answer 12

explain the process by which internal factors and situational factors influence employee motivation
“process” of motivation

Question 13

what motivates theories (content)

Answer 13

maslows needs hierarchy
herzbergs to factor theory
theory x and theory y
equity theory

Question 14

process of motivation theories (process)

Answer 14

expectancy theory
goal setting

Question 15

theory x

Answer 15

pessimistic view of employees
employees dislike work
can only be motivated by rewards and punishment

Question 16

theory y

Answer 16

modern and positive set of assumptions
self engaged, committed, responsible, creative

Question 17

maslow’s need hierarchy

Answer 17

motivation is a function of five basic needs organized in an arranged hierarchy. Once satisfied, the next higher need is activated

Question 18

Needs high to low

Answer 18

self actualization (self fufillment)
esteem (achievement, self-worth, respect)
affiliation(friendship, love, belonging)
security (safety, stability, absence of pain)
physiological (food, water, air)

Question 19

mcclellands acquired needs theory

Answer 19

three needs: achievement, affiliation, power are the key drivers of employee behavior

Question 20

need for achievement

Answer 20

desire to excel, overcome obstacles, solve problems, rival/surpass others

Question 21

need for affiliation

Answer 21

desire to maintain social relationships, liked, join groups

Question 22

need for power

Answer 22

a desire to influence, coach, teach, encourage others