Motivating Employees Flashcards

1
Q

Define motivation

A

Refers to the internal or external forces that arouse enthusiasm and persistence to pursue a course of action

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the four categories that motive managers use

A
  1. Negative approach: threats and punishments
  2. Negative approach: tap into self doubts
  3. Positive apporoach: rewards such as pay raises, bonuses and praise
  4. Positive approach: help people enjoy their work and get a sense of accomplishment
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the hierarchy of needs theory

A

Maslow’s hierarchy of needs is the theory that a person must have the bottom needs met before they can progress onto the next level. The hierarchy consists of 5 levels.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Define 2-factor approach to motivation

A

States that there are 2 dimensions contributing to an employee’s behaviour such as hygiene factors and motivators

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the hygiene factors

A

Pay, policies and interpersonal relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the motivators

A

Achievement, recognition, responsibility and opportunity for growht

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Define acquired needs theory

A

Certain types of needs are acquired during the individual’s lifetime such as need for achievement, affiliation and power

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Define equity theory

A

This theory focuses on individual’s perception of how fairly they are treated relative to others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Define expectancy theory

A

Proposes that motivation depends on individual’s expectations about their ability to perform tasks and receive desired rewards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Define job design for motivation

A

The application of motivational theories to the structure of work to improve productivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the 5 dimensions of a job chracteristics model

A
  1. Skill variety
  2. Task identity
  3. Task significance
  4. Autonomy
  5. Feedback
How well did you know this?
1
Not at all
2
3
4
5
Perfectly