MOS 2181 Ch.11

Question 1

Two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose

Answer 1

Team

Question 2

Relatively permanent teams in which members work together to produce goods and/or provide services

Answer 2

Work teams (assembly line)

Question 3

Relatively permanent teams that participate in managerial level tasks that affect an entire organization

Answer 3

Management team (senior management)

Question 4

Teams composed of members from various jobs within the organization that meet to provide recommendations about important issues

Answer 4

Parallel teams (ex. consulting team hired when a new expansion idea occurs)

Question 5

Teams formed to take on one-time tasks, most of which tend to be complex and require input from members from different functional areas

Answer 5

Project Teams

Question 6

Teams of limited duration that performs complex tasks in contexts that tend to be highly visible and challenging

Answer 6

Action Teams

Question 7

Teams in which the members are geographically dispersed, and interdependent activity occurs through email, web conferencing, and instant messaging

Answer 7

virtual teams

Question 8

A sequence of team development during which not much gets done until the halfway point of a project, after which teams make necessary changes to complete the project on time

Answer 8

Punctuated equilibrium

Question 9

The degree to which members interact with and rely on other team members for information, materials, and resources needed to accomplish work for the team

Answer 9

Task Interdependence

Question 10

The degree to which team members have a shared goal and align their individual goals with that vision

Answer 10

Goal interdependence

Question 11

The degree to which team members share equally in the feedback and rewards that result from the team achieving its goals

Answer 11

Outcome Interdependence

Question 12

The mix of the various characteristics that describe the individuals who work in the team

Answer 12

Team composition

Question 13

A pattern of behaviour a person is generally expected to display in a given context

Answer 13

Role

Question 14

Behaviours that directly facilitate the accomplishment of team tasks

Answer 14

team task roles

Question 15

Behaviours that influence the quality of the team’s social climate

Answer 15

Team building roles

Question 16

Behaviours that benefit the individual at the expense of the team

Answer 16

Individualistic roles

Question 17

The degree to which team members are different from one another

Answer 17

Team diversity

Question 18

A theory that supports team diversity because ti provides a larger pool of knowledge and perspectives

Answer 18

value in diversity problem-solving approach

Question 19

A theory explaining that team diversity can be counterproductive because people tend to avoid interacting with others who are unlike them

Answer 19

similarity-attraction approach

Question 20

Diversity of observable attributes such as race, gender, ethnicity, and age

Answer 20

Surface-level diversity

Question 21

Diversity of attributes that are inferred through observation or experience, such as one’s values or personality

Answer 21

deep-level diversity

Question 22

The different types of activities and interactions that occur within a team as the team works toward its goals

Answer 22

team process

Question 23

Achievement of team outcomes greater than those one would expect on the basis of the capabilities of the individual members

Answer 23

process gain

Question 24

Achievement of team outcomes less than those one would expect on the basis of the capabilities of the individual members

Answer 24

process loss

Question 25

The activities of team members that relate directly to the accomplishment of team tasks

Answer 25

taskwork processes

Question 26

The interpersonal activities that promote the accomplishment of team tasks but do not involve task accomplishment itself

Answer 26

transition process