MOS 2181 Ch.11 Flashcards
Two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose
Team
Relatively permanent teams in which members work together to produce goods and/or provide services
Work teams (assembly line)
Relatively permanent teams that participate in managerial level tasks that affect an entire organization
Management team (senior management)
Teams composed of members from various jobs within the organization that meet to provide recommendations about important issues
Parallel teams (ex. consulting team hired when a new expansion idea occurs)
Teams formed to take on one-time tasks, most of which tend to be complex and require input from members from different functional areas
Project Teams
Teams of limited duration that performs complex tasks in contexts that tend to be highly visible and challenging
Action Teams
Teams in which the members are geographically dispersed, and interdependent activity occurs through email, web conferencing, and instant messaging
virtual teams
A sequence of team development during which not much gets done until the halfway point of a project, after which teams make necessary changes to complete the project on time
Punctuated equilibrium
The degree to which members interact with and rely on other team members for information, materials, and resources needed to accomplish work for the team
Task Interdependence
The degree to which team members have a shared goal and align their individual goals with that vision
Goal interdependence
The degree to which team members share equally in the feedback and rewards that result from the team achieving its goals
Outcome Interdependence
The mix of the various characteristics that describe the individuals who work in the team
Team composition
A pattern of behaviour a person is generally expected to display in a given context
Role
Behaviours that directly facilitate the accomplishment of team tasks
team task roles
Behaviours that influence the quality of the team’s social climate
Team building roles
Behaviours that benefit the individual at the expense of the team
Individualistic roles
The degree to which team members are different from one another
Team diversity
A theory that supports team diversity because ti provides a larger pool of knowledge and perspectives
value in diversity problem-solving approach
A theory explaining that team diversity can be counterproductive because people tend to avoid interacting with others who are unlike them
similarity-attraction approach
Diversity of observable attributes such as race, gender, ethnicity, and age
Surface-level diversity
Diversity of attributes that are inferred through observation or experience, such as one’s values or personality
deep-level diversity
The different types of activities and interactions that occur within a team as the team works toward its goals
team process
Achievement of team outcomes greater than those one would expect on the basis of the capabilities of the individual members
process gain
Achievement of team outcomes less than those one would expect on the basis of the capabilities of the individual members
process loss
The activities of team members that relate directly to the accomplishment of team tasks
taskwork processes
The interpersonal activities that promote the accomplishment of team tasks but do not involve task accomplishment itself
transition process
