More Questions Flashcards
A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take next to verify if the device is repairable before committing to a price ?
Remove the case and organize the parts
Document the screw locations
A user is no longer able to browse the internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but get no reply. The technician then pings it’s IP address and gets a reply.
Which of the following commands will MOST likely resolve the issue?
Ipconfig/flushing
Ann, an accountant, reports that after turning on her new laptop she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve issue?
Set the laptop configuration to DHCP to recent conficts
A customer wants to purchase a new home computer. The machine will mainly be used for internet browsing and streaming video, except on weekends when the customers son will use it to play games with friends.
Which of the following should the technician focus on to meet the requirements?
Four core processor
16gb ddr2 memory
Which of the following cable types should be used to connect a cable modem to a soho router ?
Ethernet
Which of the following channels would commonly be used on an 802.11 wireless network ?
6
A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation.
Which of the following should the technician perform FIRST to troubleshoot the problem?
Check the even log for any cache issues
A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources and allow for a variety of their removable hardware.
Which of the following devices would BEST meet the owners needs?
Docking station
An associate is seeking advice on which device to purchase for a friend who is business owner. The friends needs the ability to chat activity while keeping in contact with the home office.
Which of the following would be the BEST recommendation?
Smart watch
Which of the following charging and data ports has a non directional connector?
USB - C
Which of the following Ethernet cables would BEST support an application that requires a 600Mbps throughput at the lowest price point?
Cat5e
A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are minimum of 1 GB.
Which of the following are the types of networks that will most likely be used for internal office and office to office networking ?
MAN
LAN
Which of the following terminates a coaxial cable
RG-59
A customer asks a technician to help set up a specialized computing system for video editing.
Which of the following should the technician install on the workstation to BEST meet the customers specifications?
SSD
Dual monitors
An end user wants to have second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the table is connected?
Adjust the monitor display settings
A customers display has suddenly become very dim. The image of the display can only be seen with a bright external light, as adjusting the brightness/contracts controls does not cause much change.
Which of the following components MOST likely needs to be replaced?
Inverter
A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.
Which of the following steps should the technician take to address these issues?
Increase the projector contrast
Change the aspect ratio on the projector.
Multiple users report that the network printer, which is connected through the printer server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?
Clear the print queue
Which of the following cloud computing concepts allows scalable services to be provided to the client?
Rapid elasticity
During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.
Which of the following tools should the technician use to verify this has been completed ?
Multimeter
A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.
Which of the following should the technician do FIRST?
Perform a full data backup