Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Medical Terminology > M.o.m Chapter 56 > Flashcards

M.o.m Chapter 56 Flashcards

You may prefer our related Brainscape-certified flashcards:
USMLE® Step 1 flashcards
0
Q

In a physician-owned medical practice, who is ultimately responsible for the practice?

A

Physician

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
1
Q

The usual amount of a petty cash account is ____.

A

$50

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

If an employee earns $8 per hour and works 35 hours per week, the employees gross weekly earnings are ____.

A

$280

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How often will you deposit federal employment taxes for the practice

A

According to the federal tax deposit schedule

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The role of a _____ is to facilitate communication between parties who are having a disagreement, assist them in focusing on the real issues, and attempt to reach conflict resolution

A

Mediator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The basics of hiring a successful employee include ___

A

Discussing policies and procedures early

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A dependent is _____

A

People who are financially dependent on the employee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Following a problem or issue from its initial identification through its resolution is known as ____

A

Closing the loop

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which of the following employees would qualify for workers’ compensation?

A

An employee who sustained a crushing injury to leg at work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Which of the following is not a valid suggestion for increasing respect for diversity in the medical office?

A

Try to fit each individual into a “group” so that can better understand his or her background

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Unwelcome verbal, visual, or physical conduct of a sexual nature that affects working conditions is called sexual _____ and is a violation of federal and state laws

A

Harassment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

To avoid writing checks for small amounts, you may pay for small purchases using the ____ fund, which is cash that is kept on hand in the office

A

Petty cash

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The total amount earned before deductions refers to the ____ earnings and must be calculated for each employee as first step in the payroll process

A

Gross

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A clinical procedures manual would be most likely to include ____

A

Regents, standards, and controls used

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes

A

Taxlink

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which of the following would be found in an administrative procedure manual

A

Telephone procedures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Bills wife was diagnosed with cancer and underwent surgery last week. She is currently undergoing chemotherapy and is both very ill and very weak. Which of the following will allow bill to stay at home and take care of his wife for up to 12 weeks, without pay, without losing his job?

A

Family medical leave act

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

A person who depends on the employee for financial support is a _____ of the employee and may be a spouse, child, or other family member

A

Dependent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Physician assistants and nurse practitioners in a company-owned medical practice are often referred to as ___ providers

A

Midlevel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

An employees w-4 form should be ___

A

Updated yearly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Money from the petty cash fund should be used for purchases such as ___

A

Postage due fees and holiday decorations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Every three months, a more complete accounting of federal taxes is required on the ____

A

Employers quarterly federal tax return

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

A key written communication tool in the medical office is the ____

A

Policy and procedures manual

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

In small medical office, the practice managers duties may include _____ which includes hiring, terminating, and training employees as well as benefits and labor relations

A

Human resources

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Many practice managers have an ___ policy, which allows staff to come in and talk whenever the managers office door is open

A

Open door

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

The total amount of income earned before deductions is referred to as the ____

A

Gross income

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Which of the following summarizes the federal income and FICA taxes withheld from employees paychecks

A

Employers quarterly federal tax return

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

An example of a voluntary deduction from a employees paycheck is ___

A

Health insurance premium payments

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

The procedures that ensures that services provided in the medical practice meet or exceed the requirements and standards are ____ procedures

A

Quality assurance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Which of the following statements applies to an electronic funds transfer system (EFTS)

A

The employee does not have to worry about losing the paycheck

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Which of the following is not part of a typical problem-solving model?

A

Complaints about the problem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

An employee payroll information sheet should include____

A

The employees social security number

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

The human resources role of ____ includes dealing with issues that arise between employees and management

A

Labor relations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Which position is usually paid by commission

A

Salesperson

34
Q

A pay schedule ____

A

Shows how often an employee is paid

35
Q

All goals set for a medical office should be ___ so that success in meeting the goal can be seen

A

Measurable

36
Q

The physicians in a physician-owned medical office have asked Brenda the office manager to set goals for office employees in an effort to make the office more efficient. Brenda has never had to set goals for anyone before so she asks you for advice. Which of the following responses would be most helpful to Brenda

A

Make sure the goals you set are measurable so the employees can see their progress

37
Q

A payroll register ____

A

Summarizes information about all employees and their earnings

38
Q

The medical offices _____ is created annually and predicts the expenses the revenues related to operations over a given period of time

A

Budget

39
Q

Which of the following is most likely to be found in the p&p manual for medical office

A

Dress code

40
Q

When a medical assistant travels for educational purposes with expenses covered by the practice, she should keep all receipts and complete a(n) ____ in order to be reimbursed for expenses

A

Expense report

41
Q

The maps used to accomplish policies in a medical office are

A

Procedures

42
Q

A form required by a facility when an adverse outcome or event with risk of liability occurs is a(n) ____, or occurrence report

A

Incident report

43
Q

A commission is ____

A

A percentage of the amount an employee earns for the employer

44
Q

The list of topics for a meeting and the order in which they will be addressed is called a(n) ___

A

Agenda

45
Q

The plans and processes that continually identify, asses,correct, and monitor functions in the medical office to prevent negative outcomes and minimize exposure to liability are collectively known as____

A

Risk management

46
Q

Gross earnings minus total deductions equal ____ earnings

A

Net

47
Q

Shannon is the practice manager for mid size medical practice. Today she is interviewing Tina for the position of medical assistant. Which of the following questions should Shannon avoid during the interview

A

Are you a union member

48
Q

Which of the following is mandated for hourly employees by fair labor standards act

A

Time and half for all hours worked beyond the normal 8.hours in a regular workday

49
Q

Which of the following terms is used to demonstrate how each rank or leveling an organization is accountable to those directly superior and how the authority passes from one level to the next

A

Chain of command

50
Q

Another name for an employees withholding allowance certificate is ___

A

Form w-4

51
Q

The trail period, or ____ period for new employees is typically 90 days. During this time, the employee undergoes staff development and training

A

Probationary period

52
Q

Which of the following is a key communication tool for the medical office, which covers both administrative and clinical procedures?

A

Policies and procedures manual

53
Q

The part of quality assurance program known as _____ ensures that treatment plan and services are appropriate and cost effective

A

Utilization review

54
Q

Which of the following insures employees against possible loss of income resulting for a work-related injury, disability, or disease?

A

Workers compensation

55
Q

Differences in identities, age, sex, race, physical abilities, ethnicity beliefs, values,sexual orientation, and personalities contribute to ___ ; as a medical assistant, you will need to increase your understanding and respect for this.

A

Diversity

56
Q

To be a good leader, you must first learn to be a good ____

A

Follower

57
Q

Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company

A

Organizational chart

58
Q

If an employee feels that she was unjustly treated, the practice manager may need to oversee the ___ process when the employee complains

A

Grievance

59
Q

Another name for the employers quarterly federal tax return is

A

Form 941

60
Q

Every three months, the medical practice is required to make a complete accounting on form ___ , which is the employers quarterly federal tax return

A

941

61
Q

Form w-2 serves which of the following purposes

A

It shows the employers total income for the previous year

62
Q

An employees pay ___shows how often the employee is paid. Most commonly, this is weekly, biweekly, or monthly.

A

Schedule

63
Q

The number of dependent an employee is claiming is found on the _____

A

Form w-4

64
Q

Individuals who are usually classified as dependents are _____

A

Children and a spouse

65
Q

The Fair Labor Standards Act primarily affects ____.

A

Employees who earn hourly wages

66
Q

An example of required deduction from an employees paycheck is ____

A

FICA tax

67
Q

In most medical practices, the medical assistant will work under the supervision of

A

Any of the above, depending on the practice structure

68
Q

The document that is the backbone of medical practice is its

A

Policies and procedures manual

69
Q

The practice manager is responsible for which of the following tasks

A

All of the above

70
Q

Which act does not come under the heading of human resources

A

ECOA

71
Q

Which of the following questions cannot be asked during an interview

A

Do you have small children at home

72
Q

Why are goals important in building a team

A

Goals keep team members busy, keep each person focused solely on his or her own job, and they keep supervisors busy

73
Q

There are five steps to the improvement process. Which one implements the plan.

A

Correction

74
Q

When is an incident report required

A

For any adverse outcome or event with risk of liability

75
Q

Which tax form is more commonly known as the I-9

A

Employment eligibility and verification

76
Q

Which tax provides for unemployment benefits

A

FUTA

77
Q

Payment of a set amount of money per pay period, regardless of the number of hours worked, is ___

A

A salary

78
Q

The money used to pay taxes to appropriate government agencies is paid from ____

A

Tax liability accounts

79
Q

Money withheld from employees gross earnings to pay federal and state and local (if any) income taxes and certain other taxes are held in ____ accounts

A

Tax liability

80
Q

Franks paycheck is made out for $300. What are his net earnings

A

$300

81
Q

Karen works 40 hours a week at a popular tourists attraction and earns a weekly salary of $400. His week, due to Fourth of July crowds, she was asked to work another 10 hours. Having worked 50 hours this week, how much can Karen expect to earn for the week

A

$400

82
Q

A company’s _____ are the rules or guidelines that dictate it’s day-to-day workings

A

Policies

83
Q

An employer must pay the FUTA tax, which is ____ up to the first $7000 of employees income for a year, if employees wages total more than $1500 in any quarter

A

6.2%

Medical Terminology (6 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions