M.o.m Chapter 14 Flashcards

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0
Q

Which of the following may help a patient visualize exactly how surgery will correct his problem ?

A

Anatomical model

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1
Q

Teaching a patient about prevention is an example of educating about____

A

Health-promoting behaviors

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2
Q

The second level of disease prevention is ____

A

Screening

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3
Q

The office____ of patient care means the system of values and principles the office has adopted in its everyday practices. This should be described in the patient information packet.

A

Philosophy

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4
Q

Which of the following of preoperative teaching gives patients a description of the physical sensations they may have during a procedure?

A

Sensory

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5
Q

An example of screening test is _____

A

A mammogram

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6
Q

An important advantage of consumer education is that ____

A

Americans have become more aware of the importance of good health

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7
Q

Which of the following types of preoperative teaching supplies details about the surgical procedure?

A

Factual

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8
Q

Preoperative education increases the patients overall _____ with care and helps reduce anxiety and fear

A

Satisfaction

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9
Q

Learning to perform new skills is part of the ____ domain of learning

A

Psychomotor

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10
Q

An important instruction to include when providing health education to a secretary is to ____

A

Get up, stretch, and walk down the hall periodically

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11
Q

Details of the physicians education, internship and residency are found in which section of the patient information packet?

A

Physicians qualifications

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12
Q

Developing an education plan will ensure that ____.

A

All of the patients educational needs will be addressed

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13
Q

Whenever you give printed materials to a patient, you should ___ in the medical record exactly which brochure, pamphlet, or leaflet you gave the patient.

A

Document

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14
Q

Describing the physical sensations a patient may have during or after surgery is a form of ___ teaching

A

Sensory

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15
Q

Patient health education should include___

A

Steps to protect against illness and injury

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16
Q

A medical facility frequently works with community ____ that provide needed services to patients

A

Resources

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17
Q

An example of the third level of disease prevention is ____

A

A pain management program for patients with arthritis

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18
Q

The three domains of learning are the cognitive domain, the affective domain, and the ____ domain.

A

Psychomotor

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19
Q

Which of the following has the greatest adverse effect on the learning process during preoperative education?

A

The patients fear and anxiety

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20
Q

Adoption of health-promoting behaviors is the ___ level of disease and illness prevention.

A

First

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21
Q

Davis is dreading his upcoming knee surgery. He just knows that something will go wrong and he will end up on crutches for the rest of his life. Teena, the medical assistant, patiently explains again why the surgery is needed and encourages Davis to think positively about the outcome. Which learning domain is teena teaching to?

A

Affective

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22
Q

The key to the success of any educational process is to _____ that the patient has actually understood the information.

A

Verify

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23
Q

Which the following would you include when teaching a patient how to lift a heavy object properly?

A

Bend at the knees, not at the waist

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24
Q

The third level of disease prevention is ____

A

Rehabilitation

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25
Q

Details of a surgical procedure are given ____ teaching, which also includes restrictions on diet and activity needed before and after surgery.

A

Factual

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26
Q

Patients may have different beliefs about the causes and treatment of illness that can affect their treatment expectations. It is important to understand and respect their ____ beliefs when providing patient education.

A

Cultural

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27
Q

A benefit of the patient information packet is that it. ____

A

Helps patients feel more comfortable with the qualifications of the healthcare professionals who are caring for them

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28
Q

Which of the following involves diagnostic testing of a patient who is typically free of symptoms?

A

Screening

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29
Q

The first level of disease and illness prevention is ___

A

Adopting health-promoting behaviors

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30
Q

Tips for preventing injury at home include ___

A

Using outlet covers when outlets are not in use

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31
Q

For best results, you should match learning materials to the patients needs and level of ___

A

Understanding

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32
Q

You are performing patient education for mrs. Franklin, who is scheduled for exploratory surgery to find the cause for abnormal lab results and her extreme pain. You explain the surgery to her and tell her what to expect after the surgery. When you ask if she has any questions, she says, what exactly do they expect to find? Is it bad? How should you respond?

A

I am not sure. Would you like to discuss this further with the physician

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33
Q

The second level of disease prevention is ___ , which allows for early diagnosis and treatment of certain diseases.

A

Screening

34
Q

Consumer education ____.

A

Is geared, in both content and language, toward the average person

35
Q

The patient education ____ ensures that all patient educational needs will be addressed.

A

Plan

36
Q

Learning falls in to three main categories that are known as the ____ of learning

A

Domains

37
Q

Even if patients understand the patient education materials, they have the right to ___ treatment and information

A

Refuse

38
Q

Wayne is learning to eat better foods, increase the amount of exercise he gets, and take his medication regularly. Into which learning domain do these skills falls?

A

Psychomotor

39
Q

Which of the following occupations might put a patient at risk for injury because of having to sit for long periods?

A

Secretary

40
Q

As a result of ____ education geared toward the toward person, many people are taking a greater responsibility for their own health and well-being.

A

Consumer

41
Q

The key to the success of any educational process is ___.

A

Verifying that patients have actually understood the information

42
Q

You should incorporate which of the following guidelines when educating patients about health habits?

A

7-8 hours of sleep a night

43
Q

In the patient information packet, the office ___ policy should be included in the patient confidentiality statement section.

A

Privacy

44
Q

Which type of preoperative teaching includes detailed restrictions on diet or activity that may be necessary both before and after surgery?

A

Factual

45
Q

A demonstration of wound care for the postoperative period is done through ___ teaching

A

Participatory

46
Q

Which section of the patient information packet is especially important in a specialty practice?

A

Description of the practice

47
Q

Mr. hendricks has just been informed that he needs surgery to remove a growth on his thyroid. He is nervous about the need for surgery and asks you what will happen during the surgery. He also wants to know why the surgery is necessary. What type of teaching should you use to answer mr. Hendricks?

A

Factual

48
Q

Patient education brochures should not exceed the ___ reading level.

A

Sixth-grade

49
Q

The amount and types of patient education a medical assistant provides is decided by her place of employment and ____

A

Scope of practice

50
Q

During which type of teaching do you describe a technique to the patient, demonstrate it, and then ask the patient to repeat the demonstration?

A

Participatory

51
Q

Learning new knowledge or facts is part of the ____ domain of learning

A

Cognitive

52
Q

You have provided mr.binder with the information you have available about his new diagnosis of congestive heart failure, but he is requesting more information. What should you do?

A

Refer him to a health organization or association related to his illness

53
Q

Theoretical or practical understanding of a subject and the ability to recall it is part which learning domain?

A

Cognitive

54
Q

The third level of disease prevention involves ____ and management of an existing illness to maintain functionality and avoid further disability .

A

Rehabilitation

55
Q

The medical assistant may be responsible for educating and preparing patients for surgery and must verify that patients have all the information needed from an educational and ____ standpoint .

A

Legal

56
Q

Patient guidelines for surgery includes ____

A

Informing the patient of specific dietary restrictions

57
Q

Becoming motivated and learning to have a positive attitude fall under the ____ do,aim of learning

A

Affective

58
Q

A benefit of the patient information packet is that it

A

Helps patients feel more comfortable with the qualifications of the healthcare professionals who are caring for them

59
Q

Which of the following types of teaching gives patients a description of the physical sensations they may have during the procedure?

A

Sensory

60
Q

Which of the following is the most difficult way to create electronic patient instructions

A

Type the instructions directly into the open window

61
Q

Which of the following is the least likely patient benefit of patient education ?

A

Office staff are not interrupted as often by patient phone calls

62
Q

Which of the following is an example of the psychomotor learning domain?

A

The patient performs his own blood glucose test

63
Q

When checking an internet site for credibility, which of the following is probably not necessary

A

Click links on the site to make sure they are not broken and are kept up to date

64
Q

Which of the following would least likely be in the patient information packet?

A

Patient instruction sheet about healthy living

65
Q

What visual tool is especially helpful when performing preoperative education?

A

Anatomical model

66
Q

Which of the following is a healthy habit that should be part of patient teaching?

A

Balancing lifestyle of work and leisure activities ( moderation)

67
Q

Your patient has a history of cardiovascular disease. Which of the following is least likely a screening procedure that would be done?

A

Cardiac rehabilitation

68
Q

The types of teaching used in patient education are factual, sensory, and_____ .

A

Participatory

69
Q

Patient education encourages patients to take a(n) ____ role in their medical care.

A

Active

70
Q

During participatory teaching, you will describe a technique such as wound care and demonstrate it to the patient. The patient should then practice it by providing a return____.

A

Demonstration

71
Q

Teaching health-promoting behaviors includes____

A

Symptoms and warning signs of disease

72
Q

Patient education presented in a visual format includes videotapes, DVDs,and ____

A

Information from the internet

73
Q

Which statement would be appropriate for the medical assistant to include when teaching a patient about the proper use of medications?

A

If you do not take your medications as instructed, you may experience dangerous side effects

74
Q

Which of the following tips is especially when you are providing preoperative education?

A

Allow extra time for repetition and reinforcement of the material?

75
Q

The goal of patient education is to help patients help themselves attain better ____

A

Health

76
Q

In which type of teaching should the patient do a return demonstration of the technique you have taught?

A

Participatory

77
Q

The process of teaching a new skill by having a patient observe and imitate is called?

A

Modeling

78
Q

An advantage of patient education is that ____ ?

A

It results ink greater compliance with prescribed treatment programs

79
Q

A(n) _____ model enables a patient to see the body structure and how the surgical procedures will help correct the problem

A

Anatomical

80
Q

Preventive healthcare includes health-promoting behaviors, screening, and____

A

Rehabilitation

81
Q

Which of the following is an example of how a medical office benefits from patient education?

A

compliance with preoperative education lessens the chance that the procedure will have to be rescheduled

82
Q

Which type of teaching should you demonstrate cleaning and dressing a wound postoperatively?

A

Participatory

83
Q

Some practices provide simplified versions of their patient information packet for patients ____.

A

Who do not understand English