Module Five Flashcards
Rapport Building and Modelling Techniques
What does the NLP Behavioural Modelling Technique Involve
Modelling someone’s positive behaviours.
It is a study of how people obtain success in their lives. It accounts for someone’s words, behaviours, skills, beliefs, and even values, amongst other things.
You can self-model and take steps to discover your thoughts, feelings and behaviours, as well as help you figure out what your anchors or cues are and what you automatically respond to.
What does the Meta Model look at?
Cause and effect - and how we tend to blame others for our bad feelings or moods.
The basic premise asks us to consider whether we are responsible for our own behaviours or responses or if these behaviours are outside the realm of influence. The Meta Model helps you understand someone’s viewpoint or model of the world and provides insight into someone’s thinking.
What is Rapport
The quality of harmony, mutual acceptance, and recognition takes place between people when they are feeling at ease with each other.
What types of Rapport are they?
Verbal and Non-Verbal.
What is Pacing?
Subtly matching someone’s non-verbal behaviour.
You can also Lead by making a small non-matching change in behaviour and see if someone follows - if they do then you have good rapport.
What can the New Behaviour Generator help with?
-Neutralise behaviours that hinder you
-Help you acquire new behaviours that you want.
The new behaviour generator is a method of bringing new, more resourceful ways of acting and behaving in your life. By using it, you can easily model the skills of talented people you love and admire.
It is an NLP technique that works extremely well and very fast. Athletes have been known to practice this technique when they mentally rehearse their sport in their mind before a big event.
What is Rapport?
A connection or a feeling of trust with someone.
Used in English to imply harmony, a feeling of shared understanding and of being at one - is the most important process in any interaction.
-Rapport is a process, not a thing.
-Rapport is something we do with another person.
-There are things we can do to establish rapport.
-The non-verbal aspects of communication known as paralanguage (voice, tone, body language) convey information about our relationship with the listener. This forms the. the context in which the content of the words is understood (e.g. “That was really good!” conveys the opposite meaning if the voice and tone are sarcastic and the body language dismissive).
What is one way to switch off the listener’s critical mind following building rapport?
You can use conversational hypnosis - more precisely the 4-stage Hypnotic Protocol.
What 3 elements of Rapport did Psychologists discover?
- Mutual attention, where each person is tuning into the other.
- Shared positive feelings - mostly conveyed by non-verbal messages.
- Synchrony - people unconsciously respond to each other’s movements and gestures.
What are the four stages to the 4-Stage Hypnotic Protocol?
- Absorb attention.
- Bypass the critical factor.
- Activate an unconscious response
- Lead the unconscious to Desired Outcome.
- Very important - all about capturing someone’s attention and focus. When you absorb someone’s attention, you are ensuring all their thoughts are following along the lines you are setting out for them. It is one of the most important states for set-up.
- Bypassing the critical factor is the next stage. Sometimes, we are our own worst critics, so getting past someone’s critical factor is integral to the process of change. Once you learn to bypass this, you are then free to present your advice and knowledge. This is also known as hypnotic suggestion.
- Stage 3 is all about activating an unconscious response. A classic example of an unconscious response is an emotional response; this happens at the unconscious level. When you can get the unconscious to respond to you, you then have something to work with.
- Stage 4 is all about leading the unconscious response into a desired outcome. Once you have completed all 4 of these stages, you, in essence, have a conversational hypnotic interaction.
What is an embedded command?
An NLP technique for planting a thought or an idea with the mind of another person.
This idea is planted beneath the person’s consciousness and is often done by using presuppositions, which are assumptions that are implied within the verbal structure.
The purpose of using embedded commands is to move your client’s mind in the direction you want it to go without being intrusive or demanding.
Typical Embedded Commands
1. You probably already know _______.
2. I wouldn’t tell you to _______, because ______. 3. You may ______.
4. Somepeople_________.
5. Onemight,youknow_______.
6. A person may not know if _______.
7. I’m wondering if you’ll _______ or not. 8. I could tell you that…..but……
9. Maybe you haven’t ______ yet.
10. It’s easy to _____, isn’t it?
11. Sooner or later ________.
12. You may not know if _______.
13. Maybe you will _______.
14. You don’t have to _____.
15. You might notice how good it feels when you ______.
16. You might notice the sensations in _______ while you ______. 17. What happens when you _____?
18. I don’t know if ________.
19. Sometimes _______.
20. If you ________, then _______.
What are ‘Weasel Phrases’
Phrases that are used to set up the embedded commands.
When you combine a weasel phrase with a command verb like ‘get’ or ‘become’ or ‘experience’ and then combine that with the state or experience you want your client to have, you then have an embedded command.
Typical Weasel Phrases
1. When you………..
2. What would it be like if…….
3. A person can ………
4. If you were to………
5. Asyou…….
6. It’s not necessary to……. 7. You really shouldn’t…….. 8. You might find………
9. To the point where……
10. Invite you to notice…….
11. How surprised would you be to……. 12. How does it feel when you……
Typical Command Verbs
1. Become
2. Think about 3. Get
4. Remember 5. Experience 6. Have
7. Forget
8. Fall
9. Know
Typical States, Processes or Experiences
1. Loving
2. Seeingthingsmyway
3. A change of mind
4. A time of mental change 5. Agreement
6. A change of heart
7. That you may be right
8. Awayfromyourbeliefs
9. That I am right
The tone of the statement is important as well and commands usually end in a downturn of tonality.
Embedded commands are used all of the time, and they are typically built into our language. The subtle bits and tones make a big difference in how people perceive you.
The more you understand the idea of embedded commands, weasel phrases, and tonality, the more naturally persuasive you will be.
Making an e”ort to end commands or sentences with a downturn of inflection is much more effective than stating commands as questions.
One tip to remember is that a question ends with an upward tonality, a statement has a neutral tone, and a command has a downward tonality.
What is an Agreement Set based upon?
The idea that once you get an agreement on one idea, it is much easier to get an agreement on another one.
-The brain often thinks in patterns.
-Many of us like to have a consistency of thought and once we master a pattern or pattern of thoughts, we will often continue it unless we are interrupted for some reason.
-A good analogy for this is the concept of motion – once something is set in motion, it will most likely continue on that path unless something gets in the way.
What are some of the techniques to aid Embedded Commands?
-Slow down your voice as you speak the command, then resume to a normal tone and pace for the remainder of the sentence.
-Try pausing before and after.
-Touching the subject on the arm or shoulder, for example, is a good way to gain agreement while stating the command as well.
-Try raising your eyebrow when saying the command as well.
What does ‘Pacing’ mean in NLP?
Matching someone.
Falling into step with them, entering into their model of the world. You can pace someone’s ideas, beliefs and experiences as his or her words and behaviour (you don’t need to share those ideas, you just have to fall into step with them for a while).
