Module 9: Project Communications Management and Project Stakeholder Management

Question 1

Communications Management Plan

Answer 1

Identify who needs what information, why, when, and how they receive it.
(don’t overwhelm people will too much information).
Keep is short, simple, and honest.

Question 2

Contents of communciation plan

Answer 2

project name, PM, sponsor name, project start date, projected end date, and project objectives. Identifies each stakeholder, the reports they will receive, how they will receive them, who in charge or producing reports, and due dates or frequency for each report.

Question 3

Contents of communication plan

Answer 3

Project name, PM, sponsor name, project start date, projected end date, and project objectives. Identifies each stakeholder, the reports they will receive, how they will receive them, who in charge or producing reports, and due dates or frequency for each report.

Question 4

Communication methods

Answer 4

In-person, virtual, email.
Synchronous/asynchronous (used when you do not require an immediate response) or you’re dealing with different time zones.

Question 5

Agile communications planning

Answer 5

Scrum framework includes special events where communications take place.

Question 6

Daily scrum

Answer 6

example of a regular meeting that takes place each day for 15 minutes or less.
Focus is to inspect progress toward Sprint goal and make adjustments to the spring backlog as necessary for current and future user stories.

Question 7

Sprint review

Answer 7

held at the end of each sprint used to show what was accomplished during the sprint. During the meeting, the project is assessed against the original sprint goals.

Question 8

Sprint retrospective

Answer 8

2-3 hour meeting intended to discuss what went well and what went wrong during the previous sprint cycle and how it can be improved.

Question 9

What is Project stakeholder management

Answer 9

identify all the stakeholders involved in the project and ensure that they are engaged in project decisions and activities.
Examples: various managers from top management to supervisors, peers, suppliers, customers, government, and many others.
Each has difference interests and needs that need to be addressed.

Question 10

Contents of stakeholder register

Answer 10

• Name of each stakeholder
• Power/interest in the project: high, medium, low
• Their engagement in the project: unaware, neutral, supportive, leading, resistant

Question 11

What does a stakeholder management plan include?

Answer 11

• Strategy in dealing with each stakeholder: monitor, involve, collaborate.
• Interrelationship between various stakeholders.
• Communication requirements for each stakeholder.
• How information is to be distributed, in what format and language (if it applies) it is to be distributed, and the required level of detail.
• Reason for distribution of information to stakeholder.
• Time frame and frequency of distribution.

Should be considered confidential since it contains a lot of sensitive information regarding each stakeholder.

Question 12

Agile stakeholder management

Answer 12

Involved regularly in sprint reviews and other meetings. There are many opportunities for stakeholders to be engaged in the project. Stakeholder involvement is one of the main advantages of agile projects.