Module 9

Question 1

Important part of healing process ?

Answer 1

Good communication

Question 2

this vulnerable and growing population?

Answer 2

Poor communication

Question 3

Effective communication has practical benefits:

Answer 3

*Help pravent medical errors
* Lead to improve health outcomes
*Strengthen the patient-provider

Question 4

One in three people between 65 to 74?

Answer 4

Hearing loss

Question 5

Affects communication and presents/over the age of 65

Answer 5

Vision loss

Question 6

Double by the year 2030?

Answer 6

Rate of vision

Question 7

Several techniques to enable the patient understand the caregiver

Answer 7

Impaired Verbal Communication related to congnitive impairment

Question 8

Encourage older adult to?

Answer 8

Share life stories and reminisce about the past

Question 9

Sending and receiving messages?

Answer 9

Verbal Communication

Question 10

Conscious and deliberate

Answer 10

Formal Communication

Question 11

Simple chitchat

Answer 11

Informal or Social Communication

Question 12

Most effective when the receiver and sender accurately perceive

Answer 12

Communication

Question 13

Takes place without words

Answer 13

Nonverbal Communication

Question 14

Help patients distinguish (health care setting,uniform and colors)

Answer 14

Symbols

Question 15

Think of the sound of whisper, shout or whine?

Answer 15

Toner of Voice

Question 16

Walk past a room and observe?

Answer 16

Body Language

Question 17

18 inches or 4 feet is considered personal space

Answer 17

Space, Distance and Position

Question 18

Nodding the head up and down means yes, in some means no

Answer 18

Gesture