Module 10 Flashcards
1
Q
Not easy even people?
A
Effective Communication
2
Q
Skills and strategies are important to nurse ?
A
Barriers to effective communication
3
Q
Differences between the patient and the nurse?
A
Language barrier
4
Q
Another hindrance ?
A
Cultural differences
5
Q
Common effect of two or more parties ?
A
Conflict
6
Q
Impact on the communication process ?
A
Internal noise, mental / emotional distress
7
Q
Person is talking too fast ?
A
Perception