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INTB 311 > Module 8 - High vs Low Context > Flashcards

Module 8 - High vs Low Context Flashcards

1
Q

What are the 3 elements of the process model of communication?

A
  1. sender (encoding)
  2. channel (noise)
  3. receiver (decoding)
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2
Q

T or F: Senders send messages with meaning using sound or print

A

F: Meanings reside in the mental categories of the sender and the receiver, not in the messages themselves

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3
Q

Define communication fidelity

A

the degree of congruence between thoughts of 2 or more individuals following a communication event (interpreter decodes correctly)

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4
Q

What does HIGH CONTEXT culture mean?

A

when communications may be less verbally explicitly; knowledge is situational, relational, & context- specific

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5
Q

What are some characteristics about HIGH CONTEXT cultures? Name 3

A
  • tend to be collectivist
  • value face-to-face communication
  • trust & relationship building is very important (strong boundaries)
  • in-groups
  • stress group harmony
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6
Q

What are 3 examples of HIGH CONTEXT cultures/ countries?

A

China, Japan, Korea, Latin American countries, Aboriginal cultures

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7
Q

What does LOW CONTEXT culture mean?

A

communication is straight forward and concise; communication is efficient in telling what action is expected; knowledge is usually codified, public, and accessible

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8
Q

What are some characteristics about LOW CONTEXT cultures? Name 3

A
  • tend to be individualistic
  • value logic, facts, & directness
  • knowledge is transferable
  • value sequencing & linear reasoning
  • action oriented
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9
Q

What are 3 examples of LOW CONTEXT cultures/ countries?

A

Canada, Switzerland, Germany, US, Sweden, Finland, Denmark

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10
Q

How does high/ low context affect communication and organizing messages?

A

priorities in a culture shape ideas about the appropriate ways to organize information

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11
Q

What is an indirect plan (in communication)?

A

when the main message is somewhere in the communication but usually not in the beginning

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12
Q

Which context would you use an INDIRECT PLAN in routine messages?

A

High context

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13
Q

How would you organize a routine message in LOW CONTEXT cultures?

A
  • direct plan of organization
  • clear, exact, concise message
  • get straight to the point
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14
Q

How would you organize a PERSUASIVE message in HIGH CONTEXT cultures?

A
  • must come from an important person: WHO it comes from is very important
  • must come from a speaker who is trustworthy and of status
  • keep in mind facts are subjective and personal
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15
Q

How would one be persuasive in a LOW CONTEXT culture?

A
  • use facts, figures, and logic

- facts reside outside of the writer (doesn’t matter who it comes from)

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16
Q

What is the most commonly received way to organize unwelcome messages in HIGH CONTEXT cultures?

A
  • indirectness (using 3rd party to deliver the message or not delivering it at all)
17
Q

What is the most preferred way for people in LOW CONTEXT cultures to receive unwelcome messages?

A
  • spit it out

- straightforwardness & efficiency in delivering unwelcome news

18
Q

How do HIGH CONTEXT cultures value information?

A
  • information that is important is related to who is involved
  • subjective information (such as opinions, deductions, & insights based on personal experience) is considered crucial
  • relationship, history, & goals of the group are all important
19
Q

how do LOW CONTEXT cultures value information?

A
  • information should be objective and accountable

- data, deductions, & insights based on measurable units are what matters most (externalized data)

20
Q

Which context makes decisions based on MEANS? What does this mean?

A

High context - relationships matter more than results

21
Q

Which context makes decisions based on ENDS? What does this mean?

A

Low context - results & accomplishments matter the most

22
Q

How do LOW CONTEXT cultures handle conflict resolution?

A

approach with a measurable goal to be achieved; problems and conflicts are objectified and externalized

23
Q

How do HIGH CONTEXT cultures handle conflict resolution?

A

conflicts are part of collective life therefore deal with it without calling attention to it

INTB 311 (5 decks)

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