Module 8 Flashcards
five styles of leadership
accommodating, sound, status quo, indifferent, and controlling
accommodating
High concern for people with low concern for production. (yield and comply) styles.
indifferent
Low concern for both people and production. (evade and elude) styles.
status quo
Mid-level concern for both people and production. (balance and compromise).
sound
High concern for both people and production. (contribute and commit) styles.
Controlling
Low concern for people with high concern for production (direct and dominate) styles.
Rational persuasion
Using facts, data, and logical arguments to try to convince others that one point of view is the best alternative. Most frequently used
Legitimate
Power that comes from one’s organizational role or position
Reward
Ability to grant a reward to an employee in exchange for job performance
Coercive
Ability to take something away or punish someone for noncompliance
Expert
Power based on knowledge and special skill or experience
Information power
Power that stems from when a leader possesses knowledge that others need or want
Referent
Ability of the leader to influence people because of their attraction and respect to the leader. Influencer
Design thinking
method of problem-solving strategy wherein the data collected are expressed visually in order to create new strategies, ways, and methods to solve problems, create opportunities, or strengthen weaknesses
Emphasize
Research your users’ needs
