Module 6 - Driving Rwd & Comp Systems

Question 1

Behaviour when an individual decides to join and remain with an org

Answer 1

Membership Behaviour

Question 2

Behaviour when an EE voluntarily undertakes special behaviours that are beneficial to an org

Answer 2

Citizenship Behaviour

Question 3

Extent an EE performs a complete set of activities, rather than only one small part of the job cycle

Answer 3

Task Identity

Question 4

Behavour that occurs when EE perform the specific tasks assigned to them by an org

Answer 4

Task Behaviour

Question 5

The perceived importance or social value of a tasks in the general scheme of things

Answer 5

Task Significance

Question 6

The degree of freedom EE has to decide how to perform job

Answer 6

Job Autonomy

Question 7

The attitude an EE holds to job and workplace

Answer 7

Job Satisfaction

Question 8

The attitude EE hold towards good job performance either positive or negative

Answer 8

Work Motivation

Question 9

A sense of shared goals and values with the org. A sense of membership or belonging and intention to remain a member of the org

Answer 9

Organizational Identification

Question 10

When comparing rewards received/contributions made with the rewards/contribution to others

Answer 10

Equity Theory

Question 11

the premise that EE are more likely to exert effort to perform a particular behavoiur if they believe that behavior will lead to valued consequences and if they expect they can perform the behaviour

Answer 11

Expectancy Theory

Question 12

the premise that extrinsic rewards may cancel out or destroy intrinsic rewards

Answer 12

Attribution Theory

Question 13

The premise that a behaviour will be repeated if value outcomes flow from that behaviour or if performing that behaviour reduces undesirable outcomes

Answer 13

Reinforcement Theory

Question 14

The perception that overall reward outcomes are fair

Answer 14

Distributive Justice

Question 15

The perception that the process for reward determination is fair

Answer 15

Procedural Justice

Question 16

Assumes that people are motivated only by extrinsic rewards and seek to maximize those rewards while minimizing their contributions to the org

Answer 16

Economic Theory

Question 17

theory that EE will pursue their own self-interests rather than the interest of their ER unless they are closely monitored or their interests are aligned

Answer 17

Agency Theory

Question 18

A model that groups human needs into 5 main levels and must staitsfy the lowest order before higher order of needs

Answer 18

Maslow’s Hierarchy of Need

Question 19

The theory that states there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction

Answer 19

Herzberg’s 2 factor theory - Motivation (challegning work, regconition, intrinsic factors) and Hygine (status, job, salary, benefits - extrinsic - does not lead to positive or work motivation)

Question 20

The theory that identifies specific job characteristics that cause intrinsic motivation

Answer 20

Hackman/Oldham’s job characteristics (Task Identity, Task Significance, Skill Variety, Job Autonomy, Job Feedback)