Module 5

Question 1

Objective of Layout Strategy

Answer 1

is to develop an effective and efficient layout that will meet the firm’s competitive requirements.

Question 2

Layout Design Considerations

Answer 2

Higher utilization of space, equipment, and people

              ♦ Improved flow of information, materials, and people
            
          
            
              ♦ Improved employee morale and safer working conditions
            
          
            
              ♦ Improved customer/client interaction
            
          
            
              ♦ Flexibility (whatever the layout is now, it will need to change)

Question 3

Office Layout

Answer 3

Positions workers, their equipment, and spaces/offices to facilitate collaboration.

Question 4

Retail Layout

Answer 4

Allocates display space and responds to customer behavior

Question 5

Warehouse Layout

Answer 5

Addresses trade-offs between space and material handling

Question 6

Fixed-Position Layout

Answer 6

Addresses the layout requirements of large, bulky projects such as ships and buildings

Question 7

Process-Oriented Layout

Answer 7

Deals with low-volume, high-variety production (also called “job shop,” or intermittent production).

Question 8

Work Cell Layout

Answer 8

Arranges machinery and equipment to focus on production of a single product or group of related products.

Question 9

Product Oriented Layout

Answer 9

Seeks the best personnel and machine utilization in repetitive or continuous production.

Question 10

Slotting Fees

Answer 10

fees manufacturers pay to get their goods on the shelf in a retail store or supermarket chain

Question 11

Servicescape

Answer 11

the physical surroundings in which the service is delivered and how the surroundings have a humanistic effect on customers and employees.

Question 12

Job Lots

Answer 12

groups or batches of products processed together

Question 13

Takt Time

Answer 13

total work time available divided by units required to satisfy customer demand

Question 14

Work Cell

Answer 14

an arrangements of machines and personnel that focuses on making a single product or family of related products with similar routing

Question 15

Requirements of Work Cells

Answer 15

Identification of families of products, often using group technology codes or equivalents

            ♦ A high level of training, flexibility, and empowerment of employees
          
            ♦ Self-contained equipment and resources
          
            ♦ Testing (poka-yoke) at each station in the cell

Question 16

Cycle Time

Formula

Answer 16

Production time available per day / units required per day

Question 17

Heuristics

Answer 17

problem solving using procedures and rules rather than mathematical optimization

Question 18

Efficiency

Fomula of Cycle Time

Answer 18

sum of task times/ (actual number of workstations)*(largest assigned cycle time)

Alternate: 1-(% idle time)