module 5

Question 1

management

Answer 1

coordinating inputs to achieve a desired outcome

Question 2

four resources managements must coordinate

Answer 2

-material resources (wood, water, etc)
-human resources (people)
-financial resources (money, capital)
-informational resources (data)

Question 3

planning

Answer 3

establishing organizational goals and deciding how to accomplish them

Question 4

organization

Answer 4

assigning tasks, using resources, establishing a structure

Question 5

leading and motivating

Answer 5

inspiring and encouraging employees

Question 6

controlling

Answer 6

looking at results and seeing what is and isn’t working

Question 7

planning

Answer 7

establishing organizational gos and deciding how to accomplish them

Question 8

strategic planning

Answer 8

the establishment of an organization’s major goals and objectives and the allocation of resources to achieve them

Question 9

SWOT analysis

Question 10

key skills managers must have

Question 11

motivation vs leadership

Answer 11

leadership-the ability to influence others

motivating- the process of providing reasons for people to work in the best interests of an organization

Question 12

two main types of leadership

Question 13

steps in the managerial decision making process

Question 14

motivation

Answer 14

The process of giving people reasons to work in the best interests of an organization

Question 15

motive

Answer 15

something that causes a person to act

Question 16

morale

Question 17

scientific management

Question 18

What was determined in the scientific management studies?

Question 19

Hawthorne studies.

Question 20

Maslow’s Hierarchy of Needs.

Question 21

Herzberg’s Motivation-Hygiene Theory.

Question 22

Theory X / Theory Y concept.

Question 23

reinforcement theory

Question 24

expectancy theory

Question 25

equity theory