MODULE 4 TOPIC 2 Flashcards
What is Management Theory?
Management theory is a collection of ideas and concepts that provide a framework for the analysis and decision-making related to the management of organisation.
What is Classical Management Theory?
Classical Management Theory emphasizes on efficiency and the scientific approach to management.
What is Human Relation Theory?
Human relation theory highlights the importance on understanding and motivating workers.
What is Systems Theory?
Systems theory emphases on the importance of understanding the relationships and interdependencies between organisational components.
What is Contingency Theory?
Contingency theory acknowledges that there is no one-size-fit-all solution and that different situations require different management strategies.
List the main principles of Classical Management approach?
- Division of labour
- Hierarchy of Authority
- Unity of Command
- Scalar Chain
- Clarity of Authority
- Delegation of Tasks
- Efficient decision making
- Inflexibility
- Slow Response Time
- Lack of creativity
- Centralisation
- Order
- Equity
- Stability of Tenure of personnel
- Initiative
- Discipline
What is Division of labour?
Division of labour is a core principle of classical Management approach that involves breaking down of tasks into smaller, specialized jobs to increase efficiency.
What is the purpose of breaking down tasks into smaller, specialized jobs?
The idea behind this principle is that each worker would become highly skilled in one particular aspect of the work, resulting in increased efficiency and productivity.
What are the advantages of Division of labour?
- Increased efficiency- focusing on specific task, workers develope specialized skills and become more efficient in their work
- Reduces Training Time- workers specialized in their task and require less training and speed up task quickly.
- Improved Quality- Workers become more proficient in their specific task and the quality of work improves.
List some disadvantages of Division of labour?
- Boredom or monotony
- Frustration over repeated task
- Lack of creativity and initiative
- Workers limited to specific task
- No opportunity to be innovative
Explain Hierarchy of Authority
Hierarchy of authority is also known as the chain of command and is a system that defines levels of authority and responsibility within an organisation. In RPNGC it ensures that there is a clear line of authority and decisions and orders flow smoothly from the top to the bottom.
What are the benefits of having a clear line of authority in an organisation.
It ensures that everyone knows;
1.Their roles and responsibilities
2. Who they report to
3. Helps prevent confusion
4. Prevent misunderstanding
5. Prevent disputeswhich can disrupt the smooth operation of the organisation.
6. Provides a system of accountability
7. Ensures decisions are made efficiently and in accordance with established procedures.
How does Hierarchy of authority in the RPNGC help to provide effective services to the people of Papua New Guinea?
By maintaining a clear line of authority.
What is Unity of Command?
Unity of Command is a principle of management that states that employees should receive orders from only one superior.
What are the benefits of applying the Unity of Command principle in an organisation?
It ensures clear communication and reduces confusion.
How is Unity of Command principle applied in RPNGC?
It is applied in the chain of command structure which every employee receives orders from their immediate supervisor who in turn receives orders from a higher level supervisor.
List 5 advantages of Scalar Chain
- Clear line of authority
- improved communication
- Efficient Decision Making
- Stability of Tenure of personnel
- Order
Define clarity of Authority?
Clarity of Authority refers to a clear and well-defined line of authority within an organisation.
