Module 4- Topic 1 Flashcards
- What is Management?
The process of planning, organising, leading and controlling resources in order to achieve organisational goals.
Who are Managers?
They are key individuals who are responsible for carrying out the functions of management and ensuring that their teams are working towards common objectives.
What are the four (4) primary functions of management?
The four primary functions of management are planning, organising, leading and controlling.
Explain the planning function of management
This involves setting objectives and determining the best way to achieve them. This is the stage where managers develope strategies, policies and procedures for the organisation.
Explain the organising function of management.
This stage involving creating job descriptions, establishing reporting relationships and allocating resources.
Explain the Leading function of Management.
This includes creating a positive work environment, providing feedback and coaching and setting an example for employees.
Explain the Controlling function of Management.
This includes setting performance standards, measuring performance and making necessary adjustments.
In order to plan effectively, a manager needs to consider 3 points. What are they?
- Current Situation
- Future goal
- How to get there
There are several Key Qualities an effective leader needs to have. List them.
- Good communication skills
- Ability to motivate your team
- Strong Problem Solving Skills
- Ability to give clear and concise instructions to your staff
What is the overall primary function of management in RPNGC?
Ensuring that the agency can effectively and efficiently fulfill it’s mission to protect and serve the citizens of Papua New Guinea.
There are different types of managers in an organisation, and they play distinct roles based on their level in the hierarchy and the functional areas they oversee. Name the different types of managers.
- Top level manager
- Middle management manager
- First- line manager
- Functional manager.
Who are Top Level Managers and what are they responsible for?
Top Level Managers are CEO, COO CFO and other executive positions. In RPNGC, Top Level Managers are COP, DCPs and ACPs. They are responsible for the overall direction and strategy of the organisation. They set long term goals for the organisation, develop plans and provide guidance and support to lower level managers.
What is the focus of the Top Level Managers in RPNGC?
They focus on issues such as national security, strategic planning and major resource allocation decisions.
Who are Middle Level Managers and what are they responsible for?
Middle Level Managers are General Managers, Regional Managers and Departmental Managers. In RPNGC they are PPCs, Divisional Commanders and Section Commanders. Middle Level Managers are responsible for implementing the plans and policies of top level managers and for coordinating the work of lower level managers
What is the focus of the Middle Level Managers in RPNGC?
They focus on translating the strategic direction into specific operational goals, developing departmental budgets and overseeing the day to day operations of the organisation.
Who are First Line Managers and what are they responsible for?
First line managers are Supervisors, team leaders and shift managers. In RPNGC they are Station Commanders, Shift Supervisors and Squad Leaders. They are responsible for supervising the work of non- managerial employees including police officers and ensuring that they are performing their duties effectively a d efficiently.
What is the focus of the First Line Managers in RPNGC?
They ensure that operational goals are met, managing the use of resources such as equipment and supplies, and resolving problems that arise on the job.
Who are Functional Managers and what are they responsible for?
Functional Managers are experts in their field and report to top level or middle managers. They are responsible for overseeing a specific area of the organisation such as finance, marketing, human resources or operations. In RPNGC they are CID, Community Policing, Traffic and Forensics services
At a general organisational level what are the distinct and essential components of an effective management?
- Leadership Roles
- Informational Roles
- Decision Making Roles
At a general organisational level, what are distinct and essential components of an effective management?
They are;
1. Leadership Roles
2. Informational Roles
3. Decision Making Roles
What is Leadership Roles?
Leadership Roles involves establishing a vision for the organisation, setting goals and objectives, motivating employees and developing strategies to achieve organisational success.
What is Informational Roles?
Informational Roles involves the gathering, processing and dissemination of information.
What is Decision Making Roles?
Decision Making Roles involves making decisions and taking actions that determine the direction and success of the organisation.
Managing people well in the workplace is crucial for the success of any organisation, and the Royal Papua New Guinea Constabulary (RPNGC) is no exception. The advantages that arise from managing people well in work places include
- Increased employee engagement and job satisfaction.
- Lower turnover rates and reduced recruitment costs.
- Improved communication and team work.
- Increased productivity and profitability.
